Ioannis Daskalogiannis Airport (CHQ) - 64 min drive
Nikos Kazantzakis Airport (HER) - 74 min drive
Airport shuttle (surcharge)
Restaurants
Sunset - 3 min walk
Cul de sac - Rethymno - 7 min walk
Galero Cafe - 6 min walk
Haris Creperie - 5 min walk
Κήπος του Αλή Βαφή - 6 min walk
About this property
Palazzo Vecchio Exclusive Residence
Take in the views from the rooftop terrace when you stay at Palazzo Vecchio Exclusive Residence. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar, and a children's pool are other highlights.
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, uncovered onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Traveling with children
Children's pool
Childcare in room (surcharge)
What to do
Scooter/moped rentals
Beach nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba diving nearby
Skydiving nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
An outdoor pool
Spa services
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Shower/tub combination
Designer toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Access via exterior corridors
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 25.0 per night
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Does Palazzo Vecchio Exclusive Residence offer free cancellation for a full refund?
Yes, Palazzo Vecchio Exclusive Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palazzo Vecchio Exclusive Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Palazzo Vecchio Exclusive Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Palazzo Vecchio Exclusive Residence?
Yes, there's free self parking.
Is airport shuttle service offered by Palazzo Vecchio Exclusive Residence?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one way.
What are the check-in and check-out times at Palazzo Vecchio Exclusive Residence?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Palazzo Vecchio Exclusive Residence and nearby?
Have fun with activities like boat tours, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the guesthouse's other amenities, which include spa services and a garden.
Are there restaurants at or near Palazzo Vecchio Exclusive Residence?
Yes, there's an onsite restaurant.
Does Palazzo Vecchio Exclusive Residence have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and cookware.
What's the area around Palazzo Vecchio Exclusive Residence like?
Palazzo Vecchio Exclusive Residence is a short 1-minute walk from Fortezza Castle and 6 minutes' walk from Rimondi Fountain.
Palazzo Vecchio Exclusive Residence Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 3, 2024
Verified traveler
4-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 20, 2024
Worth staying
Staff are friendly and informative. Breakfast was nice. Location is great. Free parking is a big plus. AC worked sporadically. Rooms had a slight odor.
Verified traveler
2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 6, 2024
Rethymnon 2024
Très bel endroit dans la vielle ville avec un stationnement pour la voiture. Formidable! Personnel très aimable et serviable. Avoir eu plus de temps, nous aurions aimé y passer une 2e nuit. 😀👍❤️
Eric
Eric, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Sep 13, 2024
Staff was very friendly and accommodating. Breakfast was lovely. However, the room floor was dirty and not swept prior to arrival. Window was left open prior to arrival and we had numerous flying bugs in the room. Given it is an old property the amenities, specifically in the bathroom, were lacking. High step in tub, narrow and difficult to shower in. I regret not being able to recommend this hotel.
Donna
Donna, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 22, 2024
biljana
biljana, 10-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 11, 2024
Well positioned hotel
Hotel in a lovely position right near the castle and old town, great for exploring and loads of restaurants nearby. The "suite" was a little underwhelming - just a small extra room with a mini-kitchen, table and single bed all wedged in. Breakfast had a good variety and the public areas were clean and quiet, but could have done with something to give some shade for the roof terrace.
Richard
Richard, 4-night family trip
Verified Hoteles.com guest review
2/10 Poor
Jun 16, 2024
TAMMY
TAMMY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 15, 2024
Staff - Gia so very lovely and incredibly attentive. She gave us some fantastic suggestions for restaurants, day trips and shopping. Best safe hotel thus far on our 2 week honeymoon
TAMMY
TAMMY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 24, 2024
When we arrived we were greeted by a very friendly front desk manager, who upgraded us without us even asking. A great experience unfortunately only for one night.
Britt
Britt, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2024
Character property, excellent location and very walkable.
Donna
Donna, 3-night trip
Verified Expedia guest review
6/10 Good
Apr 18, 2024
Marion
Marion, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2023
Adonis was a gracious host, and we especially enjoyed talkig with Nikki, who was part of the staff. Our apartment was spacious, and had a nice balcony with a nice city view that also looked out on the Fortezza. Adonis oriented us to the neighborhood with suggestions and a map. We had kitchen facilities that were very convenient and our bed and air conditioning made our sleep very comfortable. We were even able to easily extend our stay on short notice. We definitely recommend Palazzo Vecchio!
Cynthia
Cynthia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2023
Victor
Victor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2023
We stayed for a week and were made very welcome. The room was clean and comfortable and the air-conditioning efficient, keeping the room cool. Staff were all friendly and helpful, especially Nikki who always made us feel that all guests are important and special.
Barrie
Barrie, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 16, 2023
elaine
elaine, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 9, 2023
A gem in Rethymno
A fantastic stay in a beautiful hotel in the old town. The staff was amazing - friendly and so helpful.
The beds were super comfortable and the pool and roof terrace are an extra bonus.
I would highly recommend it.
Daniela
Daniela, 2-night family trip
Verified Hoteles.com guest review
6/10 Good
Oct 20, 2022
Not as advertised. No laundry as advertised.
Constantine
Constantine, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 1, 2022
This was a wonderful hotel in the absolute best place near the castle the sea ,restaurants everywhere - kitchen needs updating but who wants to cook with 351 restaurants to choose from xx
Sian Elisabeth
Sian Elisabeth, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2022
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2021
Danièle
Danièle, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 4, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2020
Very helpful and attentive staff, lovely breakfast spread, comfortable and spacious room and great location right next to the Fortress.
Anne
Anne, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2019
Warm welcome
A very warm welcome from the manager on arrival. The room was large with a fridge. The breakfast was very good. The location was excellent right by the old quarter. The car park was excellent and we left our car there the following morning after checkout which was handy. We were sorry only had one night there.
Pamela
Pamela, 1-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 9, 2019
Crete Travels
Overpriced compared to other accommodation stayed at during our travels across Crete.
Breakfast was poor.
It could be a H&S issue with going up 2 flights of stairs from the small courtyard pool to the sun terrace.
Water coming up the floor waste when bath water left out.
Rosemarie
Rosemarie, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 31, 2019
Loved the courtyard & breakfast. Staff was incredibly helpful!