Experience the vibrant spirit of Atlantis Plaza Hotel, where international cuisine and modern comforts await. Unwind with a rejuvenating sauna or steam room session, then enjoy a dip in the outdoor pool or kids' pool. With free English breakfast, laundry facilities, and multilingual staff nearby San Jose Cathedral and Gobernación Norte de Santander.
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
What's nearby
San Jose Cathedral - 7 min walk - 0.7 km
Cucuta Museum of Culture - 12 min walk - 1.0 km
Gobernación Norte de Santander - 12 min walk - 1.0 km
General Santander Stadium - 14 min walk - 1.2 km
Ventura Plaza Commercial Center - 15 min walk - 1.3 km
Getting around
Cucuta (CUC-Camilo Daza Intl.) - 15 min drive
Restaurants
Café Frontera - 8 min walk
Restaurante La Mazorca - 8 min walk
Cevicheria El Mar - 7 min walk
Red - 7 min walk
Restaurante Embajada Antioqueña - 7 min walk
About this property
Atlantis Plaza Hotel
Atlantis Plaza Hotel is a great choice for a stay in San José de Cúcuta. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Coral, which serves international cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a sauna, and a steam room.
Languages
English, Spanish
At a glance
Hotel size
61 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Check-out time is 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's pool
Children's menu
Working away
Business center
Meeting rooms
Services
24-hour front desk
Laundry facilities
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
El Coral - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta
Frequently asked questions
Does Atlantis Plaza Hotel offer free cancellation for a full refund?
Yes, Atlantis Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Atlantis Plaza Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Atlantis Plaza Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Atlantis Plaza Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Atlantis Plaza Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Atlantis Plaza Hotel and nearby?
Atlantis Plaza Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Atlantis Plaza Hotel?
Yes, El Coral offers international cuisine.
What's the area around Atlantis Plaza Hotel like?
Atlantis Plaza Hotel is in the heart of San José de Cúcuta, a short 14-minute walk from General Santander Stadium and 15 minutes' walk from Ventura Plaza Commercial Center.
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Atlantis Plaza Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
8.6/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 7, 2023
Good services
DEYSY
DEYSY, 1-night trip
2/10 Poor
Aug 18, 2024
No se hospeden en este hotel
Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable.
No lo recomiendo por nada
Fatal tanto en instalaciones como en servicio
JOHAN
JOHAN, 1-night trip
2/10 Poor
Mar 5, 2023
Yeini Paola
Yeini Paola, 1-night trip
6/10 Good
Aug 26, 2022
Sandra
Sandra, 1-night trip
8/10 Very good
Feb 20, 2022
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
KARLA
KARLA, 1-night trip
8/10 Very good
Feb 3, 2022
Crisvitc
Crisvitc, 1-night trip
10/10 Exceptional
Dec 27, 2021
Ronald
Ronald, 1-night trip
2/10 Poor
Dec 21, 2021
Luis
Luis, 1-night trip
10/10 Exceptional
Oct 27, 2021
Todo muy bien.
Argenis
Argenis, 1-night trip
8/10 Very good
Oct 25, 2021
EVELYN
EVELYN, 1-night trip
8/10 Very good
Sep 26, 2021
Muy bueno para su ubicación.
Ubicada en todo el medio del zafarrancho del centro de Cucuta, ideal para ir de compras. Muy buena atención en la recepción. La habitación, bastante básica. Aire acondicionado con control de energía cuando no hay nadie en la habitación. Una piscina bastante refrescante. Fui Divino al final del día. Cierra tarde. No hubo restaurant para la cena. El destino, también bastante básico.
Gerardo
Gerardo, 1-night trip
2/10 Poor
Sep 8, 2021
This hotel it’s a complete mess the pictures that shows on website completely different no restaurant service, pool it’s dirty
staff is not friendly I won’t recommend to anyone
Alvaro
Alvaro, 4-night trip
10/10 Exceptional
Jun 9, 2021
U
Verified traveler
1-night trip
10/10 Exceptional
Feb 25, 2020
Nice hotel ! Nice people :)
Hector
Hector, 1-night trip
10/10 Exceptional
Jan 21, 2020
Muy buena ubicación, staff muy amable, super recomendado
Verified traveler
1-night trip
4/10 Fair
Jan 13, 2020
No vuelvo mas nunca
Debo empezar diciendo que la reservación que me cobraron 100.000 pesos mas q la reservación. Nos dieron unas habitaciones que no tenian agua caliente, no tenian cortinas para que taparan la claridad y toda la noche fué terrible porque habia que taparse de la luz de la calle. El ruido es latente toda la noche. El riel de la puerta de la ducha sucisima, muy mal aseo. De verdad q nos sentimos estafados. El desayuno regular, el sr muy amable el que atiende. Lastima y no tomé fotos. Nada repetible, lastima que hotels no tiene otras opciones en cúcuta, mejores y de mejor precio, porq despues en otras aplicaciones vi mejores.
Stefano
Stefano, 1-night trip
8/10 Very good
Dec 28, 2019
Central location but crazy area
Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Dec 26, 2019
RICARDO
RICARDO, 1-night trip
8/10 Very good
Dec 11, 2019
Maria Helena
Maria Helena, 1-night trip
10/10 Exceptional
Dec 6, 2019
Muy bien
Ramon esteban
Ramon esteban, 1-night trip
10/10 Exceptional
Dec 3, 2019
Verified traveler
1-night trip
10/10 Exceptional
Nov 27, 2019
Muy buen trato y hotel, lo recomiendo ! Absolutamente céntrico