Happy with my stay.
Staff are exceptionally kind and helpful, speaking fluent English and accommodating my needs. On my checkout day, they let me keep my 4 pieces of luggage for a few hours after checkout, until I departed. They also arranged in a matter of minutes via KakaoTalk for a taxi to take me to the airport (flat fee of 60,000 won). Speaking of which, the staff are readily available via chat apps such as KakaoTalk and WeChat, which I greatly appreciated and which lent the place a modern and convenient vibe.
The room itself is nothing special, with an 80s design, a small bathroom, and a small bedroom. The walls are unfortunately quite thin, which means you can hear the neighbors talking, although this never kept me up. There is a common entryway, where you put your shoes in a cabinet.
You can specify on your door whether you want housekeeping or not.
There is a security code to enter the building (although I would not worry about safety in Gangnam), and my room had a physical key to enter my room. I saw that other rooms had key cards.
The area, Gangnam, is renowned for its fun and youthfulness. This hotel is on the northern end of Gangnam, near Sinsa Station, which means you will need to walk or take a bus to the really active areas of Gangnam. Once you get there you will find plenty of shopping, with trendy clothing stores. You can easily take the Metro to other areas of the city.
The friendly and kind staff set this place apart.