4/10 Fair
Aug 4, 2024
Great staff - not a 5 star resort.
Stayed 8 nights with my family. The staff top, superfriendly and good, everyone. The hotel amenities, the room, pool and others are good but not a five star.
Also we had a very bad experience with our bathroom. The showers are in a very old style booths, ours was broken and as soon as you used it the entire bathroom got full of water. Now these things happen, it’s how you handle it that matters. We stayed there throughout our entire stay exactly like this, even if this was brought to the staffs attention. No compensation, upgrade or anything was really offered. This makes the experience quite poor in my opinion.
Verified traveler
8-night trip