27, Boulevard Jean Jaures, Carcassonne, Aude, 11000
What's nearby
Canal du Midi Harbor Master's Office - 7 min walk - 0.6 km
Historic Fortified City of Carcassonne - 14 min walk - 1.2 km
Theatre Jean Deschamps - 14 min walk - 1.2 km
Narbonnaise Gate - 17 min walk - 1.5 km
Château Comtal - 18 min walk - 1.5 km
Getting around
Carcassonne (CCF-Pays Cathare) - 13 min drive
Castres (DCM-Mazamet) - 69 min drive
Carcassonne Station - 8 min walk
Couffoulens Station - 16 min drive
Verzeille Station - 18 min drive
Restaurants
Picnic Cafe - 4 min walk
Le Cathare - 2 min walk
Bistro Blasco - 5 min walk
Le Longchamp - 5 min walk
Sushi Boat - 4 min walk
About this property
Hotel Central
Located near a train station, Hotel Central is a great choice for a stay in Carcassonne.
Languages
English, French, Spanish
At a glance
Hotel size
16 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Traveling with children
Children stay free (see details)
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1870
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Freshen up
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 per person
Children & extra beds
Rollaway beds are available for EUR 10.0 per night
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Central Carcassonne
Hotel Central Carcassonne
Hotel Central Hotel
Hotel Central Carcassonne
Hotel Central Hotel Carcassonne
Frequently asked questions
Are pets allowed at Hotel Central?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Central?
Sorry, there's no onsite parking at Hotel Central.
What are the check-in and check-out times at Hotel Central?
Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 11 AM.
What's the area around Hotel Central like?
Hotel Central is in Bastide Saint-Louis, a short 8-minute walk from Carcassonne Station and 4 minutes' walk from Place Carnot.
Hotel Central Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
Reviews
8/10 Very Good
Aug 16, 2019
Convenient location!
The location is very convenient and the room is clean. There is no elevator which is the only concern if you room is upstairs and you have heavy luggages.
Xuandong
Xuandong, 1-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 22, 2019
Staff was friendly and provided excellent service.
Location is nearby the newer part of the city of Caracassonne within walking distance to some cafes and restaurants but be aware that many of them close early. it is about a 15 minutes walk to the remparts city.
There was an issue with my room reservation but the management made changes and refunded me promptly and provided us free breakfast.
Part of the hallway had a strong bad odor.
The bath had no curtain so taking a shower while standing was a challenge.
Carpet in the room was dirty.
Although the staff was very kind, friendly and accommodating I would probably look elsewhere to stay if I were to visit Carcassonne again because the amenities were just too outdated for my preferences.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 16, 2019
Spot on
Exactly what I wanted. Comfy bed and somewhere to wash. Great situation and lovely staff. No English spoken, but that didn't bother me at all. I'll be back in the future.
allan
allan, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Apr 1, 2019
When staff member called head office to ask what should be done about refund for bed bugs, only gave me one nights money back even though I booked 2 and had to find a different hotel the night of because their front desk closes at 10pm
So I had to pay for a night that I didn’t even use
Lady at desk seemed very apologetic but head office didn’t care what so ever
E
E, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 1, 2019
Nice group of folks near the train station. A very basic hotel.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 13, 2018
kosta
kosta, 1-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 11, 2018
A good basic hotel
The hotel was perfectly located close to the old walled town and was nice and clean with all the basic facilities you could need. The owner was nice and friendly but spoke no English which wasn't a problem for me as I speak enough French but might be a problem for some people although I didn't really need to ask any detailed questions.
Paul
Paul, 2-night trip
Verified Expedia guest review
6/10 Good
Sep 11, 2018
Not a hotel. It is a backpacker hostel
Expectation was not high. We just wanted basic and easy to find from the station for just one night. Sadly the experience was poor due to the very poor attitude of the owner of this property. Our arrival at 9 pm was one hour prior to reception closing but no one their . Pressing the buzzer left for guests did not get a response. No phone connection. Other guests tried to help find some one.after 30 minutes some one appeared. Not great as per previous comments about an unattended reception we did feel let down and a bit stressed after a long day of travel. The owneee came and knocked on our room door at 1030pm not to apologise but to point the finger in an aggressive and angry saying we are on holiday and they are working so we must wait and not complain that the reception was not attended !!! ? Anyone understand this logic to a paying guest ? Well overall this place is NOT a hotel it is a backpacker hostel. So should not be listed on hotels.com
Keith
Keith, 1-night romance trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 3, 2018
Plesant surprise... quelle surprise
We arrived and didnt expect much for the price.. we hit gold.. lovely staff big room comfortable and clean bright and worth a return visit well done ond showing how good a hotel with ur syars can be
Patrick G
Patrick G, 1-night romance trip
Verified Hoteles.com guest review
4/10 Fair
Aug 27, 2018
Unclean room
The staff was very friendly and helpful, the check in was perfect but the room was a real disaster, not clean, old with a dirty sheets and walls and specially without a toilets inside.
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 27, 2018
Beautiful Carcassonne.
Best position, 2 min into town and 10min walk to castle. Clean and comfortable room that it totally soundproof. Friendly helpful staff even though language was limited they always tried to help me.
Tracey
Tracey, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 13, 2018
Easy 20 minute walk to walled city.
Staff friendly.
Free parking right in front (maybe because weekend)
Good buffet breakfast (pay extra)
Good AC, good size room for 4 (double + 2 twin)
GL
GL, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 5, 2018
Verified traveler
4-night trip
Verified Expedia guest review
6/10 Good
Jan 27, 2018
Really unhappy customer
We waited outside of Hotel Central in the wind and rain for half an hour pressing the bell and phoning the hotel at the same time. There was no-on there and the place was in darkness. We then had to go in search for another hotel at 6.30 in the evening. I had paid in full for Hotel Central and as yet, I have not been reimbursed or had an apology from either the Hotel or Hotels.com. I have spoken to Rob at Hotels.com still no response from either!! This unfortunate incident occurred last Sunday, 21 January!
Pauline
Pauline, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 11, 2017
Basic hotel, good value
Stayed for a single night, the place is nothing fancy but I didn't expected it to be for the price.
Good value with a comfortable bed and clean.
Will
Will, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2017
Hotel Central, central to your stay
Very happy with price, service and comfort.
Had to share the toilet, but this was no problem, didn't wait once to use it.
Great location, at heart of the centre, but secluded from noise of bars.
No tea/coffee making facilities in the room is my only complaint!
Breakfast excluded from price of room, but good quality happy to pay for it - great start to the day!
James
Verified Hoteles.com guest review
6/10 Good
Oct 23, 2016
Spartan but clean. Convenient location
Madame
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2016
This hotel is a gem
My room was spotlessly clean and comfortable, with thoughtful inclusions such as a hairdryer, desk and chair, and bathroom toiletries. The staff were pleasant and helpful, and carried my luggage to my food for me. They provided a breakfast for those who wanted it. The location was central, an easy walk from the train station and to the town centre, the tourist office and the canal du midi.
Verified traveler
Verified Expedia guest review
6/10 Good
Jul 13, 2016
OK hotel
Nice owners - helpful. Close -15 min walk to the Old City
Verified traveler
Verified Expedia guest review
8/10 Very Good
Nov 3, 2015
Carcassonne.
Modest but comfortable. Well located.
Verified traveler
Verified Hoteles.com guest review
8/10 Very Good
Oct 11, 2015
Hotel not modern but was clean beds ,comfortable
Nice clean hotel.The people who run it are nice and friendly.The only down side it is near a busy road. The hotel is very central near the town and the railway station.
john
Verified Expedia guest review
8/10 Very Good
Sep 29, 2015
visit
central area...good service..room cleaning could be better
tessa
Verified Hoteles.com guest review
8/10 Very Good
Sep 12, 2015
Nice Stay
Lovely stay, rooms were nice and clean. Our hosts were nice, limited English but thats fine. 5mins walk to city centre and a solid 20mins to the castle. Area was safe. Just maybe one little issue, aircon was not working well the night we stayed but overall still a nice place to stay for the night.
Kerri
Verified Hoteles.com guest review
6/10 Good
Aug 15, 2015
Henry
Verified Hoteles.com guest review
4/10 Fair
Aug 8, 2015
No Air conditioning
We stayed 2 nights. Room was hot when we got in and it took us moments to discover there was a thermostat on the wall that controlled Nothing. It was not connected to anything. No light showed on the dial, no unit in the room.
There was a vent near the ceiling that spewed lukewarm air and was part of a central system, which must have only been a fan.
Lots and lots of stairs, so if you have mobility issues do not book here. Decor was tired.
Breakfast was simple but tasty. No complaints there.