We stayed at the hotel a week, so we developed some strong opinions about it. Generally we enjoyed our stay in Rhodes, but we felt that the hotel was sometimes strange, more often just bad.
The good: location of the hotel is excellent, relative to the other stuff on the island. There will be someone at the desk 24 hours a day. There is free breakfast. There is a pool, the grounds are nice, and there is easy parking. We were gifted a 15 minute free massage, which was nice. They can coordinate bus trips to Symi or Marmaris from the desk and the bus will pick you up at the door. Everything is clean, though sometimes we got new towels/soap, sometimes we didn't.
The bad: here is a short list of everything that broke this week in the room: air conditioning, telephone, refrigerator, hot water. There was an issue to fix every day. Although it is 2019, there is NO FREE WiFi. They charge for it per device, and we paid something like 20 for one access code for the week one person can use at a time (just set up a hotspot). There is a hotel tax, just fyi. You have to activate the electric in the room by sticking your key in a slot, so you can't charge your phone/devices when you aren't actually in the room. They ask for you to leave the key at the desk when you leave the hotel (just weird). The food is AWFUL and you should never eat here for anything but breakfast, and only that because it is free. No one helped us find our room at midnight, and it took us 20 mins ourselves.