Our room was fine, our family had a broken bathroom door handle, lots of bugs in their room, one room had no hot water for showers. Elevators were out of inspection time (3 months past due). Grill was down for breakfast-I get renovations sure-but there was no fresh fruit-poor reflection on management, you know you’ll have guests, make a new order or run to the grocery. Staff were friendly, but hard to find.
We were pleased with our actual room, but lacking in other areas.