See all properties

Palms Tulum Luxury Hotel

2.5 star property
Escape to a tropical paradise with an inviting outdoor pool and lush gardens. Discover hidden gems on two wheels with convenient bike rentals.

Indica las fechas para ver precios

Photo gallery for Palms Tulum Luxury Hotel

Outdoor pool, sun loungers
Terrace/patio
Deluxe Apartment, 1 Bedroom, Kitchenette | View from room
Property entrance
Lobby sitting area
Step into the tranquil world of Palms Tulum Luxury Hotel, nestled near the ancient Tulum Mayan Ruins. Relax by the outdoor pool surrounded by sun loungers, or unwind in a lush garden and take advantage of bicycle rentals to explore nearby attractions.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Free use of bicycles
  • Beach towels
  • Airport shuttle
  • Beach shuttle
  • Air conditioning
  • Garden
  • Multilingual staff
  • Concierge services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Separate bedroom
  • Separate dining area

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe Apartment

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

La conchita Tulum

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
9.2 out of 10, Wonderful, 114 reviews
The price is $110
$136 total
includes taxes & fees
Mar 8 - Mar 9
La conchita Tulum
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Escorpion street and Andromeda street, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 17 min walk
  • Tulum Mayan Ruins - 4 min drive
  • Playa Ruinas - 11 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos y tortas el tio - ‬4 min walk
  • ‪La Coqueta - ‬3 min walk
  • ‪Boston’s Tulum - ‬5 min walk
  • ‪Azul Cafe - ‬3 min walk

About this property

Palms Tulum Luxury Hotel

When you stay at Palms Tulum Luxury Hotel, you'll be just a 5-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Free bike rentals and a garden are offered, and in-room conveniences at this boutique hotel include refrigerators and microwaves.

Languages

English, Italian, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 4 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Golf lessons nearby

Services

  • Concierge services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Free bicycle rentals
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2013
  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: MXN 700 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2520 per vehicle (one-way)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

  • Rollaway beds are available for MXN 500 per night

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Palms Hotel Tulum
Palms Luxury
Palms Luxury Hotel
Palms Luxury Hotel Tulum
Palms Tulum
Palms Tulum Hotel
Palms Tulum Luxury
Palms Tulum Luxury Hotel
Tulum Luxury
Tulum Luxury Hotel
Palms Luxury Condo Hotel
Palms Tulum Condo
Palms Tulum Luxury Hotel Hotel
Palms Tulum Luxury Hotel Tulum
Palms Tulum Luxury Hotel Hotel Tulum

Frequently asked questions

Is there a pool at Palms Tulum Luxury Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Palms Tulum Luxury Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palms Tulum Luxury Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Palms Tulum Luxury Hotel?

Yes, an airport shuttle is available. The charge is MXN 2520 per vehicle one-way.

What are the check-in and check-out times at Palms Tulum Luxury Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Palms Tulum Luxury Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Palms Tulum Luxury Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

Does Palms Tulum Luxury Hotel have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Palms Tulum Luxury Hotel like?

Palms Tulum Luxury Hotel is in Tulum City Center, a short 17-minute walk from Tulum National Park and 11 minutes' walk from Dos Aguas Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Palms Tulum Luxury Hotel Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Buena experiencia
Edgar, 2-night trip

8/10 Very good

El departamento esta cómodo y agradable. Estuvimos ahí 4 noches mi hija y yo y la pasamos muy bien. Javier estuvo siempre disponible y atento con nosotras. Es realmente una persona muy dedicada a su trabajo y le agradecemos mucho toda su ayuda sin embargo cuando nosotras llegamos el domingo 16 de febrero, llegamos ya tarde y el nos estaba esperando pero después se tuvo que ir para descansar y sugiero que pongan alguien en recepción en la noche también porque iba ser complicado si llegábamos mas tarde y no hubiera nadie...
Sandrine, 4-night trip

10/10 Exceptional

Es un excelente lugar para hospedarse. Super recomendable. A un precio justo.
JonathanRaya, 2-night trip

8/10 Very good

Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.
4-night trip

10/10 Exceptional

Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday!
3-night trip

10/10 Exceptional

We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town.
4-night trip

8/10 Very good

Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere
2-night trip

8/10 Very good

7-night trip

10/10 Exceptional

A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much.
2-night trip

10/10 Exceptional

7-night trip

10/10 Exceptional

Personal muy amable y todo muy limpio. Tienen guardia de seguridad toda la noche
6-night trip

8/10 Very good

7-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

Marcus, 3-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

EXCELENTE UBICACION Y AMPLISIMAS HABITACIONES
Ubicacion perfecta, a una cuadra de la carretera 307 que va o viene de Cancun y el Boulevard Coba que te deja en 5 minutos en la zona de playa de Tulum. Enfrente una farmacia completa y una oficina para cambiar divisas, mucha seguridad tanto en el hotel como en la zona de Parking. Bicicletas de cortesia para moverte por el centro de Tulum Sin lugar a dudas el mejor Hotel de la zona centrica de Tulum
pablo, 4-night trip

10/10 Exceptional

Palms is the best
Fantastic experience with Palms. Grate stuff, everyone’s did a grate job! Thank you guys
Marija, 12-night trip

8/10 Very good

No WiFi in room. Only in lobby which was very humid and very hot. Had to walk to another hotel for included breakfast.
8-night trip

10/10 Exceptional

Excelente opción en Tulum
Llegue a la medianoche y la gente de seguridad me recibio y me ayudo con las maletas. Tiene una excelente ubicacion geografica el hotel Las habitaciones perfectas camas grandes y colchon en excelente estado. cuenta con todos los servicios para hacerte un rico desayuno, almuerzo y cena Cocina a gas, tostadora, heladera gigante y de ultima tecnologia, todo tipo de utensillos de cocina. Chapeau Palms Tulum.
pablo, 2-night trip

8/10 Very good

Åsa, 5-night trip

10/10 Exceptional

10-night trip

10/10 Exceptional

Tulum
Best hotel in Tulum, Big spacious apartments, awesome poolarea, free bikes and Nice Staff 😍
Albina, 6-night trip

10/10 Exceptional

Very pleasant and helpful, accommodating staff; wonderful place, extremely spacious and comfortable, clean, with all desirable amenities, perfect location. Highly recommendable.
2-night trip