The website advertised several amenities that were not available or open. The "Basecamp" store has been closed for 2 years according to staff, yet it is advertised as open on their website. The pool was not open. The restaurant was not open. Even though they do ATV tours out of the lodge, no one could or would direct me to the sights that we wanted to visit. Staff was very rarely at the front desk. Even though there was a large area for a continental breakfast area, the front desk staff was very surprised when I asked if they offered one, as though they never heard of such a thing. We have been visiting Lake Powell and the Ticaboo area for over 30 years and an ATV trip out of Ticaboo has been on our "to do" list for several years. We finally got the opportunity to do the trip, and while the scenery was fantastic, the lodging was very disappointing