In the heart of Xalapa, City Express by Marriott Xalapa offers a convenient retreat with continental breakfast and free in-room WiFi. Unwind at the gym or tackle work tasks at the business center - guests appreciate this hotel's practical amenities.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Gym
Free breakfast
Non-smoking
24/7 front desk
Free parking
Laundry facilities
Main amenities (12)
Daily housekeeping
Fitness center
Room service
Business center
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Self-serve laundry
Luggage storage
TV in a common area
Reception hall
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Laundry facilities
Elevator
The current price is $48
$48
$56 total
includes taxes & fees
Apr 27 - Apr 28
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Suite, 1 Queen Bed with Sofa bed
City Express by Marriott Xalapa is a great choice for a stay in Xalapa. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Television in common areas
Fitness center
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa
Frequently asked questions
Does City Express by Marriott Xalapa offer free cancellation for a full refund?
Yes, City Express by Marriott Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express by Marriott Xalapa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Xalapa?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Xalapa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express by Marriott Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (8-min walk) is nearby.
What is there to do at City Express by Marriott Xalapa and nearby?
Maintain your daily exercise routine at the gym.
What's the area around City Express by Marriott Xalapa like?
City Express by Marriott Xalapa is a short 8-minute walk from Xalapa University and 9 minutes' walk from Plaza Las Americas Mall.
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City Express by Marriott Xalapa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 21, 2024
Todo excelente
JOSE LUIS PONCE
JOSE LUIS PONCE, 1-night trip
10/10 Exceptional
Dec 16, 2024
Customer Service excellent. The security guard very helpful.
JAIME
JAIME, 3-night trip
10/10 Exceptional
Sep 4, 2023
Excellent location
Cesar
Cesar, 3-night trip
10/10 Exceptional
Oct 30, 2024
Go
ana
ana, 1-night trip
10/10 Exceptional
Dec 27, 2024
.
Juan Jose
Juan Jose, 4-night trip
10/10 Exceptional
Dec 16, 2024
Ok
Miguel
Miguel, 1-night trip
6/10 Good
Nov 18, 2024
Normal
Jose
Jose, 1-night trip
8/10 Very good
Nov 25, 2024
N/A
Rubicelia
Rubicelia, 3-night trip
10/10 Exceptional
May 13, 2023
Great
RENE
RENE, 1-night trip
4/10 Fair
Jul 28, 2023
The hotel was not what we expected
Amelia
Amelia, 2-night trip
6/10 Good
Oct 9, 2023
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
ezequiel
ezequiel, 2-night trip
4/10 Fair
Mar 21, 2023
Was the service of expedía, I got a confirmation of my room but the hotel didnt have it and I has to pay for that twice
Zaaena Valerio
Zaaena Valerio, 1-night trip
8/10 Very good
Apr 5, 2025
Buen hotel
Bien de paso para trabajar
Diego
Diego, 3-night trip
10/10 Exceptional
Apr 1, 2025
Maria graciela
Maria graciela, 1-night trip
10/10 Exceptional
Mar 26, 2025
Muy buena opción
Llegada agradable y rápida, así como en general la estancia y el personal fueron agradables. Está cerca de una plaza comercial prácticamente caminando
Marco Antonio
Marco Antonio, 2-night trip
6/10 Good
Mar 22, 2025
No me gustó nada
No pude dormir, el clima no enfriaba nada y hacía mucho ruido, además de que no se podía apagar la luz del clima (AC).
el ruido de otros cuartos se traspasa. no me vuelvo a quedar salvo que sea una emergencia
Verified traveler
1-night trip
10/10 Exceptional
Mar 19, 2025
Me agrado el lugar comodo y muy limpio
El personal muy amable la ubicación me pareció excelente
Sin Duda lo recomiendo y regresare
Sofia
Sofia, 1-night trip
6/10 Good
Mar 18, 2025
Jesus
Jesus, 1-night trip
10/10 Exceptional
Feb 24, 2025
Maurizio
Maurizio, 2-night trip
10/10 Exceptional
Feb 22, 2025
BIRGINIA M
BIRGINIA M, 1-night trip
6/10 Good
Dec 30, 2024
El cuarto en general descuidado, lámparas y cortinas sucias. Muebles viejos. Servicio solicitado para 3 personas y nunca llevaron toallas para 3 a pesar de solicitarlo cada noche.
Ximena
Ximena, 3-night trip
10/10 Exceptional
Dec 27, 2024
Daniel
Daniel, 1-night trip
8/10 Very good
Dec 26, 2024
Se requiere mejorar el servicio de agua caliente, ya que había que esperar hasta 30 minutos desperdiciando el agua para que saliera tibia el agua. La segunda persona que se bañaba ya le tocaba agua caliente. Estamos hablando de estarse bañando a las 21:30 horas aproximadamente.
Así fueron la mayoría de las noches.