Aesthetics are nicely done, great location. Breakfast serving staff were fantasic, prompt and friendly. Good selection of food.
Service from front desk was mediocre:
Despite calling to inquire about parking before we arrived, I was not told I would need to book a space, and when we arrived they had none left. We were directed to a secure public car park a few blocks away.
Not given Internet access info on arrival- we had to call twice to get it and were told it would be sent up. It never was, hence the 2nd call.
Room was non smoking but smelled lightly of cigarette smoke.
Arrived at address for hotel to check in and after ringing door, were told "well this isn't where you check in" and redirected to sister hotel down the street. Not a big deal but tell your gueats where to check in if its not in the hotel where one is staying.
Lastly, spa is an extra 20 euro, disappointing.