ALL the staff were so accommodating as my luggage did not arrive with me when my flight arrived in Rome and was not going to be delivered to Fiuggi until late the next day. They provided me with a toothbrush, toothpaste a bath robe, slippers and extra blankets and a complimentary beverage. And when they found out I was a vegan they went out and purchased rice milk which was soooo kind so I could have cereal in the morning. The Breakfast buffet was lovely providing an assortment of cereals, fruit, yogurt, cheeses, meats, eggs. bread for toast, croissants, cakes, coffee and tea. The room was so clean, comfortable, warm and quiet!! The staff even went the extra mile to provide me with a personal wake up call by knocking on my door as the hotel is not set up for wake up calls. They truly were exemplary in every way and I am grateful for all the extra kindness shown to me during my stay!!