We arrived at Merone Station with no onward transport, Taxi's are pretty much non-existent in this region in Italy. I phoned the hotel and the receptionist was kind enough to come and pick us up, excellent service, sorry I cannot remember her name! The hotel is in a gorgeous setting, our room was at the back of the older building, doors opened onto the river, the room was a little dark but very comfortable and clean. The breakfast is superb, everything you could want, the best coffee machine. Every staff member couldn't do enough for you to make our stay perfect, which it was. The restaurant next door is also superb, very attentive and passionate staff, who know the menu fluently. There are free bikes to use too, which we took full advantage of, the weather was just perfect during our 2 day stay, the most relaxing place we stayed at on our trip, highly recommend.