Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361
What's nearby
Kuta Beach - 6 min walk - 0.6 km
Waterbom Bali - 9 min walk - 0.8 km
Bali Bombing Memorial - 13 min walk - 1.1 km
Beachwalk Shopping Center - 16 min walk - 1.4 km
Legian Beach - 9 min drive - 2.1 km
Getting around
Ngurah Rai Intl. Airport (DPS) - 21 min drive
Airport shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
KFC - 4 min walk
McDonald's - 3 min walk
Kuta Square - 4 min walk
Dulang Kafe & Bakery - 4 min walk
IceLab "French Gelato - 3 min walk
About this property
ZIA Hotel Kuta
ZIA Hotel Kuta is just 4 mi (6.5 km) from the airport and offers a shuttle (available 24 hours). After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a rooftop terrace, and a poolside bar.
Languages
English, Indonesian
At a glance
Hotel size
113 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Shopping center shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
Business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 75000 for children
Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)
Shopping center shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
Rollaway beds are available for IDR 250000.0 per night
Airport shuttle service for children up to age 18 costs IDR 150000 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta Kuta
ZIA Hotel Kuta Hotel
ZIA Hotel Kuta Hotel Kuta
ZIA Hotel Kuta CHSE Certified
Frequently asked questions
Does ZIA Hotel Kuta offer free cancellation for a full refund?
Yes, ZIA Hotel Kuta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ZIA Hotel Kuta?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at ZIA Hotel Kuta?
Sorry, pets aren't allowed.
Is parking offered on site at ZIA Hotel Kuta?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by ZIA Hotel Kuta?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle one-way.
What are the check-in and check-out times at ZIA Hotel Kuta?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at ZIA Hotel Kuta and nearby?
ZIA Hotel Kuta has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near ZIA Hotel Kuta?
Yes, there's an onsite restaurant.
What's the area around ZIA Hotel Kuta like?
ZIA Hotel Kuta is in Downtown Kuta, a short 6-minute walk from Kuta Beach and 9 minutes' walk from Waterbom Bali.
ZIA Hotel Kuta Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Good
Aug 10, 2024
Jessica
Jessica, 11-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 30, 2024
PLEASED TO STAY AGAIN AND WILL AGAIN
neale
neale, 7-night trip
Verified Wotif guest review
2/10 Poor
Jun 18, 2024
It isnt gay friendly
Mathew
Mathew, 8-night trip
Verified Expedia guest review
2/10 Poor
Nov 17, 2023
Warning Bed Bugs
This place was the only place i got Bed Bugs out of 4 different paid accommodations i stayed at over my 3 week hoiday in Bali.
Not only did i get bed bugs but i was 1st placed in a room, for me was near a 5min struggle to get to the elevator as i use a walking stick due to an accident 2yrs ago, had to ask to move to room closer to elevator, even tho they saw my struggle approaching reception on arrival, do not recomend this place at all.
Must add this is the only bad review i have given to any hotel in all my years of using Hotels.com
Donna
Donna, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Oct 22, 2023
Mever chamged the sheets on the bed
Mathew
Mathew, 5-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 1, 2023
Jafet
Jafet, 2-night trip
Verified Hoteles.com guest review
6/10 Good
May 11, 2023
Dennim
Dennim, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Apr 6, 2023
You get what you pay for .. sadly .. gym equipment was not working .. my bedding did not seem clean under the sheet coverage .. a little off putting. The pool was lovely but needs TLC.. breakfast I would not waste my money .. was happier ordering on grab.. I left after 4 days . No hot water at times .. please don’t stay there if you want even 3 star.. plus side .. everyone was lovely there .. and close to everything .. just speaking the truth
Leanne
Leanne, 10-night trip
Verified Wotif guest review
10/10 Exceptional
Jan 15, 2023
josie
josie, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 21, 2022
Verified traveler
8-night business trip
Verified Hoteles.com guest review
6/10 Good
Aug 26, 2022
Bed was comfy and fine for my one night stay btt there were lots of flies in the bathroom gathered around the sink. The sink smelt of stale water. The bedside lights did not turn off.
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 30, 2022
Leo Jeremy
Leo Jeremy, 16-night trip
Verified Hoteles.com guest review
6/10 Good
Apr 11, 2022
Room didn't feel very clean, the bed and sheets felt a bit old and musty. The door was damaged, had a hard time opening and closing it each time. Wardobe door was also damaged, has a creaking sound when opening/closing and doesn't stay opened as the hinge wasloose.
Although the toilet door design was quite intelligent (able to swing 180 deg to segregate sink and toilet such that 2 people may use the toilet concurrently), the toilet was tiny and cramp and the door design made it difficult to open/close the door from inside.
Also, the main lift of the hotel was frustrating to use. The lift buttons felt like touchscreen / sensor but were often unable to respond when tapped.
Karyl
Karyl, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 6, 2020
Very nice hotel with great service. Management were really good during this time.
Mitchell
Mitchell, 5-night trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 3, 2020
Ha
Ha, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Mar 1, 2020
Check in was good and the room clean and tidy. Very noisy as is close to a busy road. Unfortunately the windows in the common areas were left open so the noise was amplified into the room. Breakfast was very basic and the cooked food was cold which means it was prepared hours earlier. Disappointing.
Verified traveler
2-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Feb 26, 2020
Everyone was great from front desk to the cleaning staff
Verified traveler
10-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2020
Great location and service
Staff all very good
Nice hotel
Breakfast suited more to Asian not at all western
Pool was ok
Marina
Marina, 4-night family trip
Verified Expedia guest review
6/10 Good
Jan 3, 2020
Not a good stay. Choose only in desparation
Although it was shown a 24 hrs check-in we were told the rooms were not ready when we walked in around 2 PM. Staff was courteous and asked us to wait for sometime. There were no welcome drinks and we thought we will have lunch by the time. We ordered few items and figured out what would be the quality and standard from the food. Overall lunch experience was not good.
By the time we finished lunch, the rooms were ready and we picked up the luggages and moved in. The rooms were clean but bit old. The towels and bed linens were seemed like bought when the hotel was built. They weren't white but grayed over a period of years! Our room was facing a street and directly opposite to another hotel!
Many places the walls and roofs started peeling off due to leakages. The main entrance has a pond and the walls have plants adorning it and most pots were empty and gives a bad look. The pics and actual look completely different. Location of the hotel is good as it's closer to many shopping areas, beach and art market. The pool on the rooftop was ok and clean. But you need to remind the staff for towels many times.
The breakfast always have mainly Indonesian rice varieties and noodles. We were relying on the toast and made to order omlettes. Always there're shortages for spoons and forks. You need to remind the staff many times to replenish them. The service is overall average and needs lot of improvement.
Shaji
Shaji, 3-night family trip
Verified Hoteles.com guest review
6/10 Good
Dec 29, 2019
A very convenient place to Kuta shopping area and eating places . Generally cheap hotel to stay for a few days . Pillows and bed is quite comfortable and there’s a sliding window so at least some fresh air into the room . Staffs are quite friendly. Breakfast was okie not much variety given its a 3.5 star hotel .
Elvina
Elvina, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 23, 2019
10 points. Check in and out was done in timely matter, room was very clean, and the staff on breakfast time were amazing, in special Tina, was in top of everything. We were contacted by a couple of managers to make sure that everything was ok. Thanks again, we had a great time.
Roberto Furlong
Verified traveler
20-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2019
Couldn’t commend the staff more; they were all so friendly and helpful and would never say no. We had an issue with arranging a collection from the airport and it not turning up, so double check before you fly that someone will be coming to get you! It was however dealt with and we received a complementary driver to take us to our next hotel. Only slight issues were that the shower pressure wasn’t the best, and the breakfast could have been improved - one day they had a specials section doing pancakes and waffles, the next day it was a salad bar which was disappointing. Overall, I recommend this hotel, comfy beds, friendly staff, good spa treatments, and Yudi from house keeping makes the cutest towel animals
Verified traveler
2-night romance trip
Verified Expedia guest review
2/10 Poor
Oct 17, 2019
Rekha
Rekha, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 8, 2019
Everything was amazing, the stuff very friendly, and the rooms cery clean.i recomended to everybody
Claudiu
Claudiu, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Oct 5, 2019
Great location, clean room. Love the pool only sorry I didn’t get a smoking room as it’s not convenient