2/10 Poor
Sep 28, 2017
Hotel room and common area dirty
First we must mention that the staff at the reception desk were very helpful and friendly which may be the best part of our experience there. When we saw that the the stairs leading up to our room is completely full of dust balls made up of dirt twisted with dried up leaves and hair we should have taken this as a sign of what we could expect inside the rooms...as if old water stains and handprints on the flush handles of the bide next to the toilet was not enough to tell us that the room has not been properly cleaned before we checked in....we also saw 3 suspectful crimson colored stains on the lid of the metal trash can in bathroom next to the sink...somehow being on vacation and wanting to keep things light and stressfull we didnt report this to the hotel concierge right away but we didnt. After we have already changed and stayed in the room for more than 30 minutes we felt that it would have been annoying and a bit late to report the problem so we did a bit of cleaning on our own and stayed the two nights that we had already paid for. In hind sight we should have said something to give the hotel a chance to improve themselves. I guess we didnt really feel like anyone really cared in the first place and speaking to the manager about it would have only made us appear as those difficult and unhappy guests. The hotel has lots of potention which is why we decided to take the time to post this review so that they could better train their cleaning staff.
Jiri
Jiri, 2-night trip
Verified Expedia guest review
