2/10 Poor
Jan 10, 2020
WARNING! AVOID!
Save yourself, do not book here. I have never written a 1-star review for a hotel, but felt I had to save others from choosing this “establishment”. Where to start. Reception is a joke - rolled her eyes and appeared severely irritated that I asked for the WiFi password. THE ROOM. Covered in ants. There is nowhere to put the luggage where ants will not be in it except the bed. Bedding had multiple holes and stains. The “comforter” was made up of a flat sheet rolled in a fleece blanket (with cigarette burns) and a fitted sheet on top (?). Mold on ceiling and covering floor in bathroom - shower shoes a MUST. Dried dark fluids on walls. Attempted to get my money back for leaving early through Hotels.com, who had to call the hotel for approval. You guessed it - they did not approve, quoting the “cancellation policy”. To make it worse, hotel then came by and offered housekeeping, as if this was compensation for not refunding the unused amount. Unreal. Don’t waste your frustration on this place.
Verified traveler
1-night trip
Verified Hoteles.com guest review