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Nairobi Upperhill Hotel

3.5 star property
Hotel with restaurant, near Kenya Railway Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nairobi Upperhill Hotel

Exterior
Executive Suite | Living area | 32-inch TV with satellite channels
32-inch TV with satellite channels
Lounge
Standard Single Room | Room amenity

Reviews

5.4 out of 10

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

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Pool
Free parking
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (3)
The price is $136
$170 total
includes taxes & fees
Nov 22 - Nov 23
Pullman Nairobi Upper Hill
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About the neighborhood

Map
Upper Hill,mawensi road, Nairobi, 00600

What's nearby

  • Nairobi Hospital - 4 min drive - 2.4 km
  • Strathmore University - 5 min drive - 2.9 km
  • Kenya Railway Golf Club - 5 min drive - 3.0 km
  • Yaya Centre - 6 min drive - 4.8 km
  • Kenyatta International Convention Centre - 7 min drive - 4.7 km

Getting around

  • Nairobi (WIL-Wilson) - 8 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 20 min drive
  • Nairobi Station - 20 min drive
  • Syokimau Station - 25 min drive
  • Lukenya (Kitengela) Station - 29 min drive
  • Airport shuttle

Restaurants

  • ‪Art Caffe - Britam Tower - ‬12 min walk
  • ‪Java House - Mbagathi - ‬3 min drive
  • ‪One Stop Coffee Shop - ‬5 min drive
  • ‪Java KMA - ‬18 min walk
  • ‪Pizza Inn/Chicken Inn Mbagathi Way - ‬17 min walk

About this property

Nairobi Upperhill Hotel

Nairobi Upperhill Hotel is just 2.1 mi (3.4 km) from the airport and offers a shuttle. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Yaya Centre and Nairobi National Park are within a short drive.

Languages

English

At a glance

Hotel size

  • 46 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Nairobi Upperhill
Nairobi Upperhill Hotel
Upperhill
Upperhill Hotel
Upperhill Hotel Nairobi
Upperhill Nairobi
Nairobi Upperhill Hotel Hotel
Nairobi Upperhill Hotel Nairobi
Nairobi Upperhill Hotel Hotel Nairobi

Frequently asked questions

Does Nairobi Upperhill Hotel offer free cancellation for a full refund?
Yes, Nairobi Upperhill Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Nairobi Upperhill Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Nairobi Upperhill Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Nairobi Upperhill Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Express check-in is available.
Is there an onsite casino at Nairobi Upperhill Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at Nairobi Upperhill Hotel and nearby?
Recommended spots to visit include Kenya Railway Golf Club (1.3 mi) and Nairobi Railway Museum (1.6 mi), along with Strathmore University (1.8 mi) and Royal Nairobi Golf Club (2.2 mi).
Are there restaurants at or near Nairobi Upperhill Hotel?
Yes, there's an onsite restaurant.

Nairobi Upperhill Hotel Reviews

Reviews

5.4

6.2/10

Cleanliness

6.4/10

Staff & service

3.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Poor

TITUS O, 2-night trip
Verified Expedia guest review

2/10 Poor

Terrible!
The hotel was closed down, yet my booking was accepted and payment received
Samson, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

2/10 Poor

WORST EVER!
The premises are good but "under renovation" goes the claim from the receptionist. No power, a noisy generator was running which was switched off at 2am! Only 1 light bulb above the bed, no warm water, no tv, no food services! No running water after the generator was turned off! I moved to another hotel.
nathan, 1-night business trip
Verified Hoteles.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

2/10 Poor

Nothing. No power. Dirty. Lift out of service. No tv .
1-night family trip
Verified Expedia guest review

6/10 Good

Erick, 1-night business trip
Verified Hoteles.com guest review

2/10 Poor

Nasty Experience at Nairobi UpperHill Hotel
The experience of my stay at Nairobi UpperHill Hotel was awful. The place is abandoned, both the hotel and the neighborhood. The hotel is old and unrepaired. The walls have mold due to water soaking in them. The corridors are dark with no lights, I was actually scared for the first night thinking that probably someone might attack me. It does not look secure at all. The bathrooms are old and worst of all not hot water. It was a nasty experience! The photos on the web are very deceptive
Abraham, 2-night business trip
Verified Hoteles.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very Good

They do not changed my duvet and my pillows was sdme like 3 days
11-night trip
Verified Expedia guest review

10/10 Exceptional

Nyachol
My stay was amazing!
1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Aoko, 3-night trip
Verified Hoteles.com guest review

6/10 Good

I did not set any expectations since I had read the reviews (which were not so good) and the hotel was cheap. All I wanted was a room to lay my head down because I had events to attend within the city and did not want to drive home to Kajiado county. The room was ok. Water was luke warm. Appears there was a power issue when I checked in however they got a generator. I believe the place needs a facelift. It is in a good quiet location and it can do so much better with a little attention.
Eric, 2-night family trip
Verified Hoteles.com guest review

2/10 Poor

Constant interruption of electric and internet. No TV service although there was one in the room. Quality of food was horrible. Rooms were in desperate need of repair. Rooms were not what was advertised on Expedia website. Water was cold for most of time. Power for for hotel was dependent on a generator constantly running. Workers operated a kitchen at times with no electric or running hot water.
11-night romance trip
Verified Expedia guest review

8/10 Very Good

A home away from home
A beautiful and quiet place to stay, either short or long term. The proprietor is the best host ever! The hotel bar and music is very good.
1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Hello, Nairobi Upper hill hotel is well situated, however the staff are not well armed with information and power to address issues raised by the clients.
Stephen, 1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Good place in Upper Hill
Clean and well maintained, staff are friendly and helpful. A good accommodation in the Upper Hill area.
Carlo, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

This is a good establishment and well situated, the cost is fair, at the time of my stay however the elevators were not working, the breakfast fare should be revised too.
1-night trip
Verified Expedia guest review

2/10 Poor

This place was horabke wont recommrnd anybody to stay hare, stuff are un proffesion and big thieve
2-night romance trip
Verified Expedia guest review

6/10 Good

Poor workmanship of the property. No hot water in my shower.
2-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

Do NOT book this hotel
Arriving at the hotel at 1400 I was very hungry so asked for lunch. I was directed to the 'restaurant' where I was told I could order 'Fried fish and potatoes or fried fish and potatoes'. No choice. The fish would have been OK if it had all been cooked but some was not cooked properly; although the hotel cat was grateful. I went up to my room and only had a light bag, which was good as the lifts did not work. The room appeared OK, until I found the 'present' that had been left in the toilet. I did not expect to have to try to flush away and clean excrement on arrival in my room. I asked to borrow an iron and ironing board but was only given an iron (dressing table top had to suffice). Before I went to shower (I was going to a ball) I asked for a hairdryer to be told they had none and then to top it all they also had no hot water. I gave up and went to another hotel.
Lisa, 1-night trip
Verified Expedia guest review

2/10 Poor

overall terrible - stay away
No power when we arrived. Elevator never worked. Room was in terrible shape and supplies were already used prior to arrival. This is a bad hotel
Verified Expedia guest review

2/10 Poor

Worst hotel. Poor location.
I was very disappointed during my stay at this hotel. I hired a cab from the airport, the cab driver who is very familiar with other hotels in the area could not locate this one, he tried calling the hotel several times since I had the number for the hotel but no one answered. Finally we found it, the dirt road leading to the hotel is full of pot-holes and the public transportation is far away so you have to get a cab. On arrival we had to carry our luggage upstairs since the elevator did not work, I had to ask for more hangers since there was only one , there was 1 bath towel, no washcloth, the bed was so hard, I had to check the following day to make sure there was a mattress. I went for breakfast around 8:30, I was the only one in the dining area, the breakfast was just okay, they only gave me 1 piece of toast, 1 sausage and and a very dry omelette and tea. I only saw one lady who was a guest in the lobby, and she was not happy about the service. The staff just behaved like they were in their home.I felt I could not trust them so I told them I didn't want room service, I asked for soap and a wash cloth, I was given a dirty wash cloth which was taken from another room, I handed it back and showed her the dirt spots, she didn't bring another one so I locked my room and left. When I came back at night, I found the TV on and the bed was made but the bed-sheets had dark spots on them, I was disappointed by the invasion of privacy and poor service so I checked out immediately.
Verified Expedia guest review

2/10 Poor

Dissapointed
Disappointed
Verified Hoteles.com guest review