See all properties

Balcones de Alheli Hotel

3.0 star property
Hotel with outdoor pool, near Bocagrande Beach

Indica las fechas para ver precios

Photo gallery for Balcones de Alheli Hotel

Porch
Terrace/patio
Front of property - evening/night
Outdoor pool
Superior Double Room, 1 King Bed, Balcony | Minibar, in-room safe, blackout drapes, free WiFi
Balcones de Alheli Hotel is just 4.2 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A rooftop terrace, a fitness center, and a snack bar/deli are other highlights.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Gym
  • Pool
  • Childcare
  • Pet friendly
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Babysitting services
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Minibar, in-room safe, blackout drapes, free WiFi

Family Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, blackout drapes, free WiFi

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Minibar, in-room safe, blackout drapes, free WiFi

Double Room, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance

Hotel Santa Alejandria

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.2 out of 10, Very Good, 552 reviews
The price is $49
$49 total
includes taxes & fees
Mar 8 - Mar 9
Hotel Santa Alejandria
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle del Porvenir, con calle Vicente Garcia #6-17, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 2 min walk
  • Bolivar Square - 4 min walk
  • Cartagena de Indias Convention Center - 6 min walk
  • Walls of Cartagena - 6 min walk
  • Bocagrande Beach - 20 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Candé - ‬1 min walk
  • ‪San Valentín Restaurante - Bar - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪La Esquina del pan de Bono - ‬2 min walk
  • ‪XO Rooftop - ‬1 min walk

About this property

Balcones de Alheli Hotel

Balcones de Alheli Hotel is just 4.2 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A rooftop terrace, a fitness center, and a snack bar/deli are other highlights.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Babysitting
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Babysitting services

What to do

  • Bicycle rentals nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Fitness center
  • An outdoor pool

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (roundtrip)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 50000 per pet, per night

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Balcones de Alhelì
Balcones de Alhelì B&B
Balcones de Alhelì B&B Cartagena
Balcones de Alhelì Cartagena
Balcones de Alhelí Hotel
Balcones de Alheli Hotel Hotel
Balcones de Alheli Hotel Cartagena
Balcones de Alheli Hotel Hotel Cartagena

Frequently asked questions

Does Balcones de Alheli Hotel offer free cancellation for a full refund?

Yes, Balcones de Alheli Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Balcones de Alheli Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Balcones de Alheli Hotel?

Yes, pets are welcome. There's a charge of COP 50000 per pet, per night.

Is parking offered on site at Balcones de Alheli Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Balcones de Alheli Hotel?

Yes, an airport shuttle is available. The charge is COP 50000 per vehicle roundtrip.

What are the check-in and check-out times at Balcones de Alheli Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.

Is there an onsite casino at Balcones de Alheli Hotel?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Balcones de Alheli Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Balcones de Alheli Hotel?

Yes, there's an onsite restaurant.

What's the area around Balcones de Alheli Hotel like?

Balcones de Alheli Hotel is a short 2-minute walk from Clock Tower and 6 minutes' walk from Cartagena de Indias Convention Center.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Balcones de Alheli Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Very good

The location of this hotel in the heart of the Old City is unbeatable. The staff are attentive and very friendly, and all in all we really enjoyed our stay.
SteveUrq, 7-night trip

8/10 Very good

1-night trip

8/10 Very good

Muy bien el hotelero no se puede descansar denoche
El hotel está muy bien situado, en pleno centro, a un paso de todo. El desayuno está bastante bien, fruta, zumos ,etc. Lo mejor, el personal, muy amable y atento a muestras necesidades. Sin embargo, tiene un gran problema, y es que está al lado de una discoteca, y de 12 de la noche a 3 de la mañana el ruido es terrible. No pudimos dormir las dos primeras noches y , aunque nos cambiaron a un piso más alto, se seguía escuchando, y es todos los días. No es culpa del hotel, pero no volvería a alojarme por rl ruido que impide descansar.
Juan Jose, 4-night trip

10/10 Exceptional

Er was wat lawaai in de nacht, vanwege de locatie. Verder was het personeel aan de receptie niet altijd even vriendelijk. De kamer zelf was heel goed
7-night trip

8/10 Very good

Great overall but hard to sleep with all the noise from the street below. Band noises till 330am
4-night trip

10/10 Exceptional

Location was great . Balcony view was beautiful. Breakfast was good. Can’t complaint. Affordable place to Stay .
1-night trip

8/10 Very good

Świetna lokalizacja, przytulne pokoje i miła obsługa. Śniadanie dobre, natomiast bardzo słaba organizacja podczas śniadania. O wszystko trzeba się upominać, bo nie jest wystawione : cukier, sól, masło, nawet małe łyżeczki i filiżanki. Śniadanie jest do godziny 10:00. Przed 9:00 były końcówki owoców i soków, których juz Panie nie dokładały.
Aleksandra, 2-night trip

10/10 Exceptional

Very Clean, Modern, Tall Ceilings, & Confortable
I loved my stay at this hotel, is conveniently placed in the tourist part of Cartagena. the breakfast is good and the rooms are even better. Modern style comfortable beds, Cold and Hot Water, air conditioner plus ceiling fan. Nice size TV and closet space. My room had a great balcony with view of the city. The pool on the rooftop is perfect for sitting and talking. I highly recommend this place to stay. Next door is good cafe and restaurant. Ask for the security safe key at the reception so you can safely store your stuff.
Osiris, 1-night trip

8/10 Very good

Quaint place
Nice little place. Clean, comfortable bed. A/C worked well. Nothing fancy but would stay here again. Good location...block from Clock Tower, so you are a little further from the noise. Check in was easy. They have a hot breakfast on the roof top that was very good!
Cindi, 1-night trip

10/10 Exceptional

Satisfecha
Excelente ubicación, hermosa vista. Linda habitación. Muy serviciales.
Teresa, 1-night trip

8/10 Very good

Bom, mas a balada vizinha atrapalha...
A localização é incrível, perto de tudo! Porém, um dos pontos mais negativos é que eles são vizinhos de uma balada que fica até de madrugada (a musica é MUITO ALTA). Tivemos um contratempo também no check-in - chegamos um pouco mais cedo, nos permitiram deixar nossas bagagens lá e fomos almoçar, já que o checkin era só 15h. Chegamos as 15h30 e o atendente nos informou que o quarto ainda não estava pronto... Este mesmo atendente no dia também não nos falou que tinha cafe da manhã no hotel, ou seja, só descobrimos que poderíamos tomar café da manhã lá no nosso último dia. A limpeza dos quartos é algo a se parabenizar, assim como o wi-fi que eles disponibilizam.
Alexandre, 5-night trip

6/10 Good

Comfortable but noisy
Too noisy, we couldn’t sleep!!
Carolina, 2-night trip

6/10 Good

Cartagena Walled City Hotel
The hotel is in a good location, inside the Walled City of Cartagena - historical part of the city. This is just about all that is good about this hotel. The hotel itself is old and very tired, not a 3 star. There is a disco nearby and after our first night, we asked to change the room. The hotel is small though and they did not have another room available. The reception staff were nice and the guy at the desk offered another hotel nearby that we can move to (part of the same chain). The hotel was called The Ethnic Thematic Hotel, a newer hotel with themed rooms. The room we were offered was very cute - Carnaval de Baranquilla. So we moved and enjoyed the rest of our stay there. The Thematic hotel was even smaller than Balcones and there was not always a person in reception there and alsk we had to go to Balcones for breakfast as Thematic did not have a restaurant, but that was OK, as the hotels were close to one another. The breakfast was quite basic, but OK. I would have not expected more from it anyway. PS. Hotels.com says Check in at Balcones De Alheli is 2pm, but in fact it is 3pm as we had to go away for an hour when we arrived at 2pm and come back later. This needs to be corrected. I attached photos of the Ethnic Thematic Hotel as Balcones de Alheli did not look nice and nothing like the pictures I saw on Hotels.com, so was not worth taking any pics.
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Tatiana, 4-night trip

6/10 Good

For the price the hotel is not in its best shape. Staff its good and professional but hotel conditions are not the best. Rooms need more care. Bathroom is not good. The internet is horrible. Breakfast is ok.
1-night trip

8/10 Very good

RAUL, 4-night trip

10/10 Exceptional

Great, location, clean rooms and friendly staff
The hotel was very clean, the staff was also very accommodating and helpful. Location is perfect for statying right across the street from the wall city. El hotel stubo muy limpio, las attenciones fueron excelentes y acomodantes.
Osiris, 1-night trip

8/10 Very good

Buena ubicación en el cetro histórico
Excelente ubicación. La terraza es hermosa.
1-night trip

8/10 Very good

1-night trip

4/10 Fair

No prestan atencion al cliente
Solicite en la reserva una habitación apartada del ruido ya que iba en viaje de negocios pero no, me dieron una donde se escuchaba ruido por todo lado, y auque insisti varias veces cambio no me prestaron arención.
FABIO, 2-night trip

10/10 Exceptional

great hotel with an amazing rooftop view!
Victoria, 2-night trip

4/10 Fair

overpriced, not romantic
At $119 it was overpriced, very convenient location but a small room and smallish bed with no frills. Breakfast fine, but not a good place for a couple and shouldn't cost more than $70
William J, 1-night trip

10/10 Exceptional

cortesia e atençao dos funcionarios, boa localizacçao no centro da cidade com facilidade para todo
Roberto, 7-night trip

6/10 Good

Spend a few extra bucks and stay somewhere else.
This is basically a glorified hostel. The bathrooms were dirty. Puddle of water around the toilet and main bathroom drain. Walls could use a paint job, no lock on the safe, no iron etc. Shower floors were dirty. Wore my flip flops to shower. The roof top pool was beautiful.
1-night trip

8/10 Very good

Great location, walking distance to almost everything and easy to flag taxis when needed
3-night trip

2/10 Poor

They oversold the rooms and move me to another hotel
2-night trip