Located in a shopping district, Pont Levis Hôtel By Franck Putelat offers an upscale retreat. Unwind at the bar or on the sun-kissed terrace surrounded by lush gardens and indulge in rejuvenating spa treatments like massages and manicures/pedicures. With high-speed WiFi, bike rentals, tour assistance and helpful multilingual staff your stay is sure to be a memorable one.
Historic Fortified City of Carcassonne - 3 min walk
Le Musée de la Torture de Carcassone - 4 min walk
Aude Gate - 5 min walk
Getting around
Carcassonne (CCF-Pays Cathare) - 7 min drive
Castres (DCM-Mazamet) - 57 min drive
Couffoulens Station - 9 min drive
Pomas Station - 16 min drive
Carcassonne Station - 27 min walk
Restaurants
Le Bar à Vins de la Cité - 6 min walk
L'Escargot - 5 min walk
Comte Roger - 5 min walk
Le Trouvère - 4 min walk
Les Terrasses de la Cité - 4 min walk
About this property
Pont Levis Hôtel By Franck Putelat
Enjoy your visit to Carcassonne with a stay at Pont Levis Hôtel By Franck Putelat. You can take a dip in the outdoor pool, then indulge in massages, body treatments, or mani/pedis. Other highlights include a bar/lounge, a terrace, and a garden.
Languages
Arabic, English, French, Portuguese, Spanish
At a glance
Hotel size
12 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 15 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Private dining
What to do
Golf lessons nearby
Working away
24-hour business center
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
83-cm LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9.00 for children
Renovations and closures
This property is closed from January 1 2025 to April 3 2025 (dates subject to change).
Children & extra beds
Rollaway beds are available for EUR 25.0 per day
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne
Frequently asked questions
Is Pont Levis Hôtel By Franck Putelat currently open?
This property is closed from January 1 2025 to April 3 2025 (dates subject to change).
Does Pont Levis Hôtel By Franck Putelat offer free cancellation for a full refund?
Yes, Pont Levis Hôtel By Franck Putelat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pont Levis Hôtel By Franck Putelat?
Yes, there's an outdoor pool.
Are pets allowed at Pont Levis Hôtel By Franck Putelat?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pont Levis Hôtel By Franck Putelat?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Pont Levis Hôtel By Franck Putelat?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Pont Levis Hôtel By Franck Putelat and nearby?
Pont Levis Hôtel By Franck Putelat has an outdoor pool and a picnic area, as well as a garden.
What's the area around Pont Levis Hôtel By Franck Putelat like?
Pont Levis Hôtel By Franck Putelat is a short 2-minute walk from Château Comtal and 2 minutes' walk from Narbonnaise Gate.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Pont Levis Hôtel By Franck Putelat Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 13, 2024
Excellent boutique hotel with impeccable service and a wonderful location
Vicki
Vicki, 2-night trip
10/10 Exceptional
Jul 13, 2024
Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!
Heidi
Heidi, 1-night trip
8/10 Very good
Jul 13, 2024
Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Jul 7, 2024
Great location & lovely staff
Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time
Mark
Mark, 1-night trip
10/10 Exceptional
Sep 14, 2022
The property was well taken care of, the staff was excellent, the location was superb.
Kimberlee
Kimberlee, 2-night trip
10/10 Exceptional
Jun 7, 2023
I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too.
The staff is excellent from check in to when you leave.
David
David, 1-night trip
10/10 Exceptional
Oct 30, 2022
Staff were excellent
Pamela
Pamela, 4-night trip
10/10 Exceptional
Aug 24, 2023
Oasis of calm in close proximity to Carcassonne
Beautiful and peaceful hotel but in such close proximity to the medieval city.
However the highlight was the staff - so accommodating and friendly.
Can’t recommend this hotel highly enough.
Natalie
Natalie, 3-night trip
8/10 Very good
Oct 13, 2022
The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.
Joanne
Joanne, 3-night trip
10/10 Exceptional
Nov 6, 2024
Perfect location close to the gates of the walled city. Easy parking once the system is explained. Enter the public car park gates at the front of hotel, park and walk to reception where the correct tickets can be obtained for parking. 15€ per night charge.
Rooms are immaculate and have a small fridge and pod coffee machine. Decor is excellent and has deck access to most rooms. Good if you smoke, not if you don’t. Reception was efficient and polite. Note the bath had a hand held shower with no facility for hands free use. The drinks and breakfast are overpriced and underwhelming when there are bars and cafes just inside the walls. Definitely worth the stay except for the shower.
Lee
Lee, 2-night trip
10/10 Exceptional
Sep 8, 2023
A lovely hotel with very close proximity to the castle gate . Safe and private parking
Very helpful staff .We didn’t use the restaurant at all so I can’t comment on that .
Gorgeous chilled ,cat , Pom-pom asleep in the reception .
Angela
Angela, 1-night trip
8/10 Very good
Oct 21, 2024
Jim
Jim, 1-night trip
10/10 Exceptional
Oct 2, 2024
Right outside entrance to walled city, so convenient. Staff were wonderful.
Scott
Scott, 1-night trip
10/10 Exceptional
Jul 24, 2024
X
marco
marco, 2-night trip
10/10 Exceptional
Jul 16, 2024
Morgan
Morgan, 1-night trip
10/10 Exceptional
Jul 15, 2024
Un instant suspendu
Un vrai moment de détente et de calme, nous avons pu profiter du service en chambre (petit déjeuner copieux et de belle qualité) et du jacuzzi. La cité est à deux pas.
Ludo
Ludo, 1-night trip
10/10 Exceptional
Jul 15, 2024
RENEE
RENEE, 1-night trip
10/10 Exceptional
Jun 29, 2024
deborah
deborah, 2-night trip
10/10 Exceptional
Sep 23, 2023
Micheal
Micheal, 1-night trip
8/10 Very good
Jul 30, 2023
Trevligt litet hotel i centralt läge.
Mycket trevligt hotel. Bra service och personal som även talade engelska. Sköna sängar. En mysig liten trädgård och pool. Frukosten kunde varit bättre, med det än kanske en smaksak.
Zsofia
Zsofia, 4-night trip
10/10 Exceptional
Jul 21, 2023
Pierre
Pierre, 1-night trip
10/10 Exceptional
May 6, 2023
Foi tudo muito bom. Quarto excelente. Localização perfeita e atendentes muito gentis. Recomendo.