Great apartment. Super spacious with all the needed amenities... EXCEPT hot water. Kind of a bummer. When we checked in, Jose mentioned they are not around all the time and we are free to call them, but we did not have a phone, so it made this a bit difficult. We weren't sure if we could use the phone in our room to call, or if we would be charged if we did. Since there was no one ever around, it made asking these questions quite hard. We would leave the apartment around 9 am and no one was around...we checked. And often returned around 8-9 pm and no one was around (we checked). SO, we boiled water to shower every day. It was a bit annoying, but we managed. It would be nice if this was checked, or if there were people around, or if you had some kind of easier way to get in touch.