The check-in was warm & friendly. The female clerk was very helpful with directions to the shopping mall & the river boat the next morning. The bed was comfortable, maybe a little on the too firm side. The restaurant had a limited menu, so we ate elsewhere. The breakfast buffet was included, which was a surprise, & would have been excellent, had they put the hot scrambled eggs & sausage with the rest of the food instead of on a desk near the check-in or if a sign directed us there. We needed to iron clothes for the river cruise, & while they did provide an iron upon request, they did not have an ironing board.Gee, how much would that cost. Most hotels have one in every room.