CitiClub Hotel Melbourne, near Bourke Street Mall and Crown Casino, offers a vibrant retreat. Explore the rooftop terrace, dance the night away at the nightclub or grab a coffee in the cafe. With happy hour at CQ UPSTAIRS and helpful staff always available.
Placing you just steps from Collins Street, CitiClub Hotel Melbourne features a nightclub and a rooftop terrace. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Melbourne Central and Bourke Street Mall are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Flagstaff Station is 10 minutes and Melbourne Central Station is 11 minutes.
Languages
Chinese (Mandarin), English, Hindi, Thai, Vietnamese
At a glance
Hotel size
71 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured onsite self parking (AUD 40 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
What to do
Rock climbing nearby
Working away
Business center
5 meeting rooms
Conference center (5382 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Nightclub
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Fees & policies
Refundable deposits
Deposit: AUD 100.00
Breakage deposit: AUD 200 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Parking
Secured self parking costs AUD 40 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne
Frequently asked questions
Does CitiClub Hotel Melbourne offer free cancellation for a full refund?
Yes, CitiClub Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitiClub Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at CitiClub Hotel Melbourne?
Yes. Self parking costs AUD 40 per day. Parking spots may be limited.
What are the check-in and check-out times at CitiClub Hotel Melbourne?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at CitiClub Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at CitiClub Hotel Melbourne and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation nearby includes casino gaming. Enjoy amenities like 2 bars and a nightclub.
Are there restaurants at or near CitiClub Hotel Melbourne?
Yes, CQ UPSTAIRS offers alfresco dining and local cuisine.
What's the area around CitiClub Hotel Melbourne like?
CitiClub Hotel Melbourne is in Melbourne Central Business District, a short 10-minute walk from Flagstaff Station and 8 minutes' walk from Melbourne Central. Travelers love the hotel's prime location.
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CitiClub Hotel Melbourne Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
Jan 24, 2025
We have stopped here before and find it a good place to stay. Convenient to everything and staff excellent
Helen
Helen, 3-night trip
10/10 Exceptional
Jan 16, 2025
Nice stay
Great position in city close shops and restaurants and theatres. Hotel was clean and bedding was comfortable.
William
William, 1-night trip
10/10 Exceptional
Oct 6, 2024
Good location and nice staff at the hotel
Do Jun
Do Jun, 4-night trip
8/10 Very good
Nov 17, 2024
Good location and hotel is in good condition. Bed was comfortable and staff were helpful.
Bre
Bre, 1-night trip
10/10 Exceptional
Dec 7, 2024
Great stay
Centrally located in the heart of Melbourne, everything you need is within walking distance. Friendly staff help make you feel welcome.
Michael
Michael, 2-night trip
8/10 Very good
Sep 23, 2024
It was amazing hotel!
Shiho
Shiho, 2-night trip
2/10 Poor
Jan 23, 2025
Horrible hotel
This hotel is a nightmare, not only dirty, disgusting, old fashioned, but moldy
Verified traveler
2-night trip
8/10 Very good
Oct 12, 2024
Average hotel, but good staff and good location.
Simon
Simon, 3-night trip
8/10 Very good
Nov 11, 2024
Good location
Tony
Tony, 5-night trip
4/10 Fair
Feb 10, 2025
Don't stay on a Saturday night!
Don't stay on a Saturday night. There is a night club next door that goes till 4am. Reception gave us ear plugs when we checked in, but they did little to dampen the noise and vibration of the loud music.
Verified traveler
2-night trip
10/10 Exceptional
Nov 26, 2024
Comfy bed
Very comfy bed and pillows, also love having a bath and nice tea
Annie
Annie, 1-night trip
10/10 Exceptional
Jul 21, 2024
It was a great stay
Cobi
Cobi, 2-night trip
6/10 Good
Oct 14, 2024
Average Hotel to stay in
Sophie
Sophie, 1-night trip
6/10 Good
Nov 18, 2024
Great location, easy to get to from public transport. Just a little loud overnight with the nightclub.
Danielle
Danielle, 1-night trip
10/10 Exceptional
Sep 10, 2024
Great location. Clean and friendly staff
Xavier
Xavier, 1-night trip
10/10 Exceptional
Aug 5, 2024
Great location, facilities and service
Nathan
Nathan, 3-night trip
8/10 Very good
Jul 20, 2024
Good location bar staff were excellent a better than average budget accommodation
BRENT
BRENT, 2-night trip
2/10 Poor
Jan 12, 2025
Avoid on weekends.
The hotel is next to a night club. It is not indicated anywhere. The music goes on until 4am. We had to leave at 1am to another hotel.
Unacceptable. Would not recommended.
Bastien
Bastien, 1-night trip
10/10 Exceptional
Jul 27, 2024
very clean, nice staff, large TV
Lindsay
Lindsay, 2-night trip
6/10 Good
Nov 19, 2024
Only good for a Budget Stay.
Pros - good location,
Cons - Nightclubs on ground floor and next door.. only made awarw of this at check in when offered ear plugs LOL!
Noisy air con, dated bathroom, tight shower space, small 'queen sized' bed, odour in lobby.
Verified traveler
6-night trip
2/10 Poor
Jan 13, 2025
No hot water
No hot water. Tried to have a bath and the hot water was lukewarm at the maximum.
Christopher
Christopher, 1-night trip
10/10 Exceptional
Sep 25, 2024
Very relaxed atmosphere and totally adequate facilities and furnishings. The bed was actually comfortable - a rarity in hotels. The only thing i missed was a window that could open as i need fresh air at nights.
Yvonne
Yvonne, 1-night trip
2/10 Poor
Nov 27, 2024
Too noisy. The bar operates until 5am. Almost you cannot sleep for the whole night.
YU KWAN
YU KWAN, 1-night trip
8/10 Very good
Nov 21, 2024
good
katsuhiko
katsuhiko, 2-night trip
10/10 Exceptional
Sep 24, 2024
Being near the centre of the city was very convenient. The room was clean and comfortable. Staff friendly and helpful. The only problem was the entrance wasn’t very prominent.