Fire alarm went off at 5.30am. No staff, no security, no firies called. Guests wandered around outside for 20 mins until alarm timer stopped it. Everyone went back in. Still no staff or security. Some guests left their room keys in their room as they hurried to get out. More than 3 hours later, guests on the street in their bedclothes, staff finally turn up, and blame it on security. Be warned, no security and no staff on overnight. Anything happens your on your own. Bar and bistro staff are excellent but management could do with lots of training. All of above advised to management but little interest in reviewing their failings so i expect this will occur again. Was a regular guest their for work, cant imagine i'd do that again.