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Golden Palace

4.0 star property
Find your balance between tranquility and adventure. Savor an international meal then take care of business.

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Photo gallery for Golden Palace

Check-in/check-out kiosk
Interior
Bar (on property)
Front of property
Minibar, in-room safe, desk, blackout drapes
Located in Almaly District, Golden Palace offers a tranquil retreat with a free breakfast buffet and international cuisine at Amadeus Restaurant. Unwind after lunch with laundry facilities, work out at the gym, or explore nearby attractions.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Non-smoking
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Room service
  • Conference center
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room

Room | Minibar, in-room safe, desk, blackout drapes

Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Baitursinov / 54, Almaty, AMY, 50000

What's nearby

  • Zenkov Cathedral - 2 min drive
  • MEGA Park - 3 min drive
  • Almaty Central Stadium - 3 min drive
  • Almaty Opera House - 3 min drive
  • Panfilov Park - 4 min drive

Getting around

  • Almaty (ALA-Almaty Intl.) - 38 min drive
  • Almaty Station - 15 min drive
  • Almaly - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ciao Pizza - ‬11 min walk
  • ‪Robusto - ‬6 min walk
  • ‪Navat Чайхана - ‬7 min walk
  • ‪Tandoor - ‬7 min walk
  • ‪Qassop Meatpoint - ‬9 min walk

About this property

Golden Palace

Enjoy your visit to Almaty with a stay at Golden Palace. Guests can visit the fitness center for a workout or grab a bite to eat at Amadeus Restaurant, which serves international cuisine and is open for breakfast and lunch.

Languages

Chinese (Mandarin), English, Russian, Turkish

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Amadeus Restaurant - This restaurant specializes in international cuisine and serves breakfast and lunch. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 5000.0 per night

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Golden Palace Almaty
Golden Palace Hotel Almaty
Golden Palace Hotel
Golden Palace Almaty
Golden Palace Hotel Almaty

Frequently asked questions

Does Golden Palace offer free cancellation for a full refund?

Yes, Golden Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Golden Palace?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Golden Palace?

Yes, there's free self parking.

Is airport shuttle service offered by Golden Palace?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Golden Palace?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Golden Palace?

No, this hotel doesn't have a casino, but Casino Zodiak (5-min drive) is nearby.

What is there to do at Golden Palace and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Golden Palace?

Yes, Amadeus Restaurant offers international cuisine.

What's the area around Golden Palace like?

Golden Palace is in Almaly District, a short 6-minute walk from St Nicholas Cathedral and 19 minutes' walk from Nedelka Park.

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Golden Palace Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Good

Так себе
При вселении паренек на рецепшене расстроенно протянул "Ооо,у вас уже за все заплачено, да?" Учитывая, что он держал в руках распечатку брони со всеми данными, я вопрос проигнорировал. Но паренек не унимался "Оплачено, да?". Предположив, что паренек не умеет читать, я ответил "Да, оплачено". Но это бы не конец: сотрудник гостиницы вдруг шепотом и с бегающими глазками забормотал: "Знаете, у нас в номере стоит мни-бар, он не входит в стоимость. Вам надо оставить депозит, хотя бы 5 тысяч тенге". Я немножко офигел от такой разводки. Вежливо сказал, что мини-баром пользоваться не обираюсь и никаких депозитов вносить не буду. Парнек погрустнел и наконец-то отстал от меня. Поднялись в номер 601. Напольное ковровое покрытие вытерто почти до дыр. Матрас на кровати продавлен. Простыни древние. В первую ночь спали под какой-то жуткий гул. Я думал, что на крыше прям над нашим номером стоит емкость с водой, и она гудит. Уже хотел утром идти и требовать переселения. И что вы думаете? Прислушался и понял, что гул идет от того самого мини-бара. это холодильник полметра высотой, но гудит как атомная бомба.Отключил его и две другие ночи спал в тишине. Кстати, заглянул в мини-бар: пара сникерсов, пара банок местного поганого пива, пара бутылок воды. Все вместе не потянет и на 1000, не говоря уж про 5000. При выселении на рецепшене стоял все тот же паренек. Все так же озабоченный мини-баром: "Вы пользовались"? - "Нет". И дальше шла проверка, минут 10 или 15 - не отхлебнул ли я там пива) Жесть.
Svetlana, 3-night trip

2/10 Poor

Terrible experience , zero communication even the very basic english , Breakfast is terrible, very old hotel
Hesham, 4-night trip

6/10 Good

별로 추천하고 싶지 않은 호텔입니다
피트니스가 있다고 해서 골랐는데 지하 골방같은 조그만 방에 기구도 없는데다 운동할 분위기가 아닙니다. 아침 조식도 별로이고 개인적으로 추천하고 싶은 호텔이 아니네요
2-night trip

6/10 Good

Kein Kaffee zum Frühstück, Kein Wasserkocher im Zimmer,
10-night trip

10/10 Exceptional

Pavel, 2-night trip

2/10 Poor

Situación buena , la limpieza deficiente, el desayuno podría mejorar, no tienen café
5-night trip

8/10 Very good

Добротный отель из бюджетных в центре
В целом ок
KONSTANTIN, 1-night trip

10/10 Exceptional

친절한서비스 택시요금은 2000솜
직원이 정말 친절합니다 그리고 알마티 공항에서 숙소까지는 2000솜입니다 바가지 조심하세요 전10배주고 택시탔습니다 ㅜㅜ
성훈, 1-night trip

8/10 Very good

4-night trip

6/10 Good

The rooms are very poorly cleaned, the breakfast is inadequate, the rooms are not very well maintained. The tables are not lit, toilet paper is missing
3-night trip

4/10 Fair

below average
Breakfast is gone in the first hour. Early birds get the worms. Staff struggles with language. Samuel makes sexual comments to women guests and offers massages etc.
v, 5-night trip

8/10 Very good

Good well located cheap hotel
I always choose Golden Palace when staying in Almaty. The quality is more than acceptable for the price and it's conveniently located.
1-night trip

8/10 Very good

Good vaiue for the price
The hotel is well located and very good value for money. Rooms are of a good standard.
1-night trip

10/10 Exceptional

OSMAN, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Нормально
Хороший отель в хорошем месте
Andrei, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Much below to be even average
when you choose to stay budget hotel you have a low expectation but this hotel is even below the lowest expectations. Firstly I was given terrible room. The towels seemed like used and not changed, bed sheets smells cigarettes, those two was enough reason to make me uncomfortable I didn't mention about the condition of the room or elevator, but the things that really matter for personal hygiene are essential for me and this hotel failed me there so when I check-in, I was too tired to change my room and slept that night decide to do next day but next day when I tried to take shower, I got another surprised, water was streaming very low and it was either cold or hot anyway after thirty or forty minutes of freezing and burning, I went and change my room to new one which was acceptable drinking water is not complimentary
Deepak, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel with good facilities and friendly staff
Golden Palace Hotel is a a great hotel with friendly staff. Shops and restaurants (such as Zheruyik and Hard Rock Café) are within easy reach. Subway stations (Baikonur and Almaly) are within walking distance.
Erik, 8-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Almaty, eigentlich eine grüne Stadt mit vielen alten Bäumen und schönen Parks, gut waren die Berge in der Nähe es war sehr heiss
6-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Das Hotel ist wirklich sehr gut ausgestattet.
Es war eine große Überraschung ein so gut ausgestattetes Hotel vorzufinden, nachdem die Bilder im Internet nicht so gut waren. Die Angestellten waren sehr höflich, zuvorkommend und haben schnell jeden Wunsch (Reservierung von Unternehmungen oder eine Extradecke etc.) erfüllt. Das gebuchte Frühstück war sehr gut. Jeden Tag wurde das Zimmer gereinigt, sowie die Minibar gefüllt. Das W-Lan war ist lief einwandfrei, bis auf einen stürmischen Abend. Und auch der Lärm der Straße konnte durch die gut isolierten Fenster abgeschirmt werden. Auch die Klimaanlage hat perfekt funktioniert. Wir haben uns sehr willkommen gefühlt und kommen sehr gerne wieder.
Lena, 6-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Review for a good hotel at reasonable price
It has been a very pleasant experience staying at Golden Palace Hotel. The rooms are comfortable and clean. The breakfast is good. The dinner is decent. The staff are courteous and very helpful. It is very good hotel for a very reasonable price.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel down town
We enjoyed our stay at the hotel. It is comfortable and clean. The staff are friendly. We will recommend the hotel to our friends.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel close to centre
The hotel is close to main roads and therefore transport. You need to buy a transport card for their buses/train (not available in the hotel) but you can put money on your card using their machine in the foyer. This was really helpful. The staff try their best to help if you need anything. Not all the staff speak English, but I speak a little Russian, so that was okay for me. The breakfast was great value, but it's not worth eating in the hotel for lunch/dinner. There are good restaurants at good prices all around the hotel. I would definitely book this hotel again.
This review was submitted before 2018 and has not been verified.

6/10 Good

My unique taxi experience
The hotel is ok for the offered price, but next time I will look for something else. Was really disappointed and angry with the hotel taxi service. It's very expensive, but they put you in taxi with other people (!!!) without even reducing the price. Ridiculous! I travel for business every month for many years, but never had an experience like that before.
This review was submitted before 2018 and has not been verified.

6/10 Good

Below standards hotel, cheap and quiet area.
This is a low standard hotel in a residential neighborhood. No walking anywhere to any good restaurants or shopping. Needed to cab everywhere, very cheap though and easy to get a taxi. Very little English is spoken, wish I knew Russian, would have helped a lot!