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Shangri-La Lhasa

4.5 star property
Luxury hotel in Chengguan District with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Lhasa

Lobby lounge
Exterior
View from room
Exterior
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
Feel at home
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The price is $118
$138 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 1 Bedroom Apartment

Free minibar, in-room safe, desk, soundproofing

1 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 86 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Deluxe Apartment

Free minibar, in-room safe, desk, soundproofing

1 Bedroom Deluxe Apartment

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 250 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Potala View King Room

Horizon Club Potala View King Room | Free minibar, in-room safe, desk, soundproofing

Horizon Club Potala View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Rainfall showerhead
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club with Potala View Twin Bedroom

Free minibar, in-room safe, desk, soundproofing

Horizon Club with Potala View Twin Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Rainfall showerhead
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, soundproofing

Deluxe Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Twin Room

Free minibar, in-room safe, desk, soundproofing

Horizon Club Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
2 bedrooms
Rainfall showerhead
  • 54 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room

Free minibar, in-room safe, desk, soundproofing

Premier Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Rainfall showerhead
  • 64 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Free minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
  • 86 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Potala View King

Executive Suite Potala View King | Free minibar, in-room safe, desk, soundproofing

Executive Suite Potala View King

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
2 bedrooms
  • 86 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
2 bedrooms
Rainfall showerhead
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Free minibar, in-room safe, desk, soundproofing

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Rainfall showerhead
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Shangri-La)

Free minibar, in-room safe, desk, soundproofing

Presidential Suite, 1 King Bed (Shangri-La)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room

Free minibar, in-room safe, desk, soundproofing

Horizon Club King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Rainfall showerhead
  • 54 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The St. Regis Lhasa Resort
Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (51)
The price is $126
$146 total
includes taxes & fees
Nov 24 - Nov 25
The St. Regis Lhasa Resort
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About the neighborhood

Map
19 Norbulingka Road, Lhasa, Tibet, 850000

What's nearby

  • Tibet Museum - 6 min walk - 0.5 km
  • Potala Palace - 3 min drive - 2.3 km
  • Jokhang Temple - 3 min drive - 3.1 km
  • Canggu Temple - 4 min drive - 4.4 km
  • Samye Monastery - 14 min drive - 11.5 km

Getting around

  • Lhasa (LXA-Gonggar) - 64 min drive

Restaurants

  • ‪食草堂酒吧 - ‬12 min walk
  • ‪云顶咖啡厅 - ‬2 min walk
  • ‪今生遇见咖啡 - ‬9 min walk
  • ‪柒零年代 - ‬8 min walk
  • ‪雅拉香波 - ‬9 min walk

About this property

Shangri-La Lhasa

Bring the kids when you stay at Shangri-La Lhasa in Lhasa and they can enjoy the free kids' club. Guests can be pampered with massages at the spa, and Altitude, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool, and a bar/lounge.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 289 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: 6 PM
  • Express check-in/out available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Spa

CHI has 10 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Dining

Altitude - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Shambala - This lobby lounge serves dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 99 to 198 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri Hotel Lhasa
Shangri Lhasa
Shangri-La Hotel, Lhasa Tibet
Shangri-La Lhasa Hotel
Shangri-La Lhasa Lhasa
Shangri La Hotel Lhasa
Shangri-La Lhasa Hotel Lhasa

Frequently asked questions

Does Shangri-La Lhasa offer free cancellation for a full refund?
Yes, Shangri-La Lhasa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Lhasa?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at Shangri-La Lhasa?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Lhasa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Shangri-La Lhasa?
Check-in start time: noon; Check-in end time: 6 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Shangri-La Lhasa and nearby?
Shangri-La Lhasa has 2 outdoor pools, a spa, and a health club, as well as a picnic area and a garden.
Are there restaurants at or near Shangri-La Lhasa?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Shangri-La Lhasa like?
Shangri-La Lhasa is in Chengguan District, a short 6-minute walk from Tibet Museum and 12 minutes' walk from Norbulingka.

Shangri-La Lhasa Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

huu hoang Hiep, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Joseph, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
JS, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Vacation
Roy, 3-night trip
Verified Hoteles.com guest review

2/10 Poor

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
4-night trip
Verified Expedia guest review

10/10 Exceptional

best hotel in lhasa
bery nice, and very good staff , fluent english. so satisfy
viktor, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Chinese service / Hong Kong prices
A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
4-night trip with friends
Verified Hoteles.com guest review

6/10 Good

各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
C, 6-night trip
Verified Expedia guest review

8/10 Very Good

Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
1-night trip
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

An oasis at high altitude
We stayed at the Shangri La Lhasa on our recent trip to Tibet. It is located a bit out of the way in terms of sightseeing and restaurants, but the oxygen bar was so appreciated on our second night. The food in the hotel is a bit expensive, but the staff allowed us to create our own menu for snacks on the night of our arrival, and then provided us with a bit of a discount for our breakfast buffets. Very accommodating. The rooms are well appointed and very comfortable.
Marc, 3-night trip
Verified Expedia guest review

2/10 Poor

Terrible food and service
I would never stay here again - food was horrible, the service was subpar compared to St Regis in Lhasa.
Julie, 1-night trip
Verified Expedia guest review

8/10 Very Good

very comfortable and spacious
everything very good even so hospitable, made a birthday cake for my husband.
jenny, 5-night trip
Verified Expedia guest review

8/10 Very Good

Close to attractions of Lhasa. Hotel is very comfortable and my only complaint is that I asked for a non smoking room, but my room had an ash tray and matches. That’s not a non smoking room!
steve, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel is Lhasa
Excellent hotel! I got sick because of te height and luckily they had a doctor available 24/7. The facilities and staff service are top notch, cannot complain. You know what you're getting with a Shangri-La and this one won't let you down trust me.
Jimmy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The oxygen lounge is fantastic
It is comfortable 5 star hotel at a decent location but the most important distinguishing feature is the Oxygen Lounge. It is a fantastic amenity and along with the cheerful and experienced doctor, it is a lifesaver for clueless low altitude people who fly in and over exert themselves.
Verified Expedia guest review

6/10 Good

Nice but not maintained well
Room and facilities was nice but there was stained cushion and extremely dirty air humidifier, had to requesy for it changed.
Verified Expedia guest review

10/10 Exceptional

Great hotel in this city
I stayed there for 4 nights. A Great hotel in the city with good facilities, stuffs, foods and services. The hotel is very quite during the night. With Good in-room dining with affordable price. Good location with great SPA and an oxygen bar for free. Five star hotel. Will come again. That's all I got. Come and try try try try try try try.
Verified Expedia guest review

10/10 Exceptional

Centrally located luxury hotel
Centrally located luxury hotel, with an oxgyen chamber for those with altitude sickness. As a Golden Circle Jade member you get all breakfast for free too!
Verified Hoteles.com guest review

6/10 Good

Recommended
Surprisinglg superior to the St Regis in terms of service staff and efficiency. The 24h oxygen room was a bonus. Room had a great view but not soundproof from the bar/restaurant so you could hear the band at night. Decor is a bit dated and buffet breakfast could use a refresh in offerings. Still it's comfy stay in Lhasa even if it's not the same class as the rest of the hotel chain's properties in bigger Asian cities
Verified Hoteles.com guest review

8/10 Very Good

It was great until they charge me for the deposit, eventhough it was already paid
Verified Hoteles.com guest review

8/10 Very Good

Much better than 3.5 stars
I chose the Shangri-la for the chain's reputation & my previous experiences with them, and I got most of what I was expecting. Comfortable & spacious room with a view of Potala Palace, nice amenities, nice service, very good fitness facilities and a great massage at the spa. English is not understood nor spoken by all the staff, so it can take time to get what you want, but it's not a major problem. Fitness facilities & spa were great and the "oxygen room", which is specifically designed to help adjust to the altitude of Lhasa, was a nice extra. Major sights are within walking distance. Gift shop has nice items but exponentially more expensive than similar things in the market. Overall, we had a great stay and would definitely return to the Shangri-la whenever possible.
Verified Expedia guest review

8/10 Very Good

Lovely hotel with many amenities
We spent five nights here. It is not close enough to walk to the old town but is a short cab ride away. The facilities are nice but the staff is seriously undertrained. Every request is a challenge, from making a phone call to ordering room service. The oxygen lounge was a welcome respite.
Verified Expedia guest review