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Heikotel Hotel Windsor

Hamburg hotel on waterfront

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Photo gallery for Heikotel Hotel Windsor

Standard Double Room | Balcony
Suite, Hot Tub | Private spa tub
Minibar, in-room safe, individually decorated, individually furnished
Suite, Hot Tub | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Escape to Wandsbek and discover Heikotel Hotel Windsor, where modern comforts meet serene gardens. Connect with in-room WiFi, unwind on the terrace, or catch up on the latest news at the TV lounge. Helpful multilingual staff are available to assist you during your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Terrace
  • Garden
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Premium Single Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 33 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room, 1 Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Single Room, 1 Twin Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 24.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Hot Tub

Suite, Hot Tub | Minibar, in-room safe, individually decorated, individually furnished

Suite, Hot Tub

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 13 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Werner-Otto-Straße 10, Hamburg, HH, 22179

What's nearby

  • Stadtpark - 5 min drive - 3.9 km
  • University Medical Center Hamburg-Eppendorf - 11 min drive - 8.2 km
  • Hamburg City Hall - 11 min drive - 8.2 km
  • Miniatur Wunderland - 13 min drive - 9.5 km
  • Hagenbeck Zoo - 14 min drive - 10.4 km

Getting around

  • Hamburg Airport (HAM) - 11 min drive
  • Lübeck (LBC) - 68 min drive
  • Barmbek Station - 4 min drive
  • Hamburg-Wandsbek Station - 5 min drive
  • Dakarweg Hamburg Station - 6 min drive
  • Wandsbek-Gartenstadt U-Bahn - 11 min walk
  • Alter Teichweg U-Bahn - 21 min walk
  • Habichtstrasse U-Bahn - 24 min walk

Restaurants

  • ‪Hollywood Canteen - ‬10 min walk
  • ‪Balat Imbiss - ‬12 min walk
  • ‪Karizma Kebap - ‬11 min walk
  • ‪Chopsticks Food - ‬15 min walk
  • ‪Christoffer's singin tapas - ‬11 min walk

About this property

Heikotel Hotel Windsor

Heikotel Hotel Windsor puts you within a 15-minute drive of University Medical Center Hamburg-Eppendorf and Hamburg City Hall. Other features include a terrace and a garden. The property is just a short walk to public transportation: Wandsbek-Gartenstadt U-Bahn is 11 minutes away.

Languages

English, German

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1962
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 80-cm LCD TV
  • Premium cable channels

Home comfort

  • Minibar
  • Espresso maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18.50 for adults and EUR 6.90 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Heikotel
Heikotel Hotel Windsor
Heikotel Hotel Windsor Hamburg
Heikotel Windsor
Heikotel Windsor Hamburg
Heikotel Hotel Windsor Hotel
Heikotel Hotel Windsor Hamburg
Heikotel Hotel Windsor Hotel Hamburg

Frequently asked questions

Does Heikotel Hotel Windsor offer free cancellation for a full refund?

Yes, Heikotel Hotel Windsor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heikotel Hotel Windsor?

Yes, dogs are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Heikotel Hotel Windsor?

Sorry, there's no onsite parking at Heikotel Hotel Windsor.

What are the check-in and check-out times at Heikotel Hotel Windsor?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Heikotel Hotel Windsor?

No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) and Casino Reeperbahn (14-min drive) are both nearby.

What is there to do at Heikotel Hotel Windsor and nearby?

Heikotel Hotel Windsor has a garden.

What's the area around Heikotel Hotel Windsor like?

Heikotel Hotel Windsor is located on the waterfront in Wandsbek. Popular attractions include University Medical Center Hamburg-Eppendorf, which is 11 minutes away by car.

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Heikotel Hotel Windsor Reviews

Reviews

8.0

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Ein toller Aufenthalt.
Es war ein sehr schöner Aufenthalt im Heikotel Hotel Windsor. Schönes großes Zimmer mit tollem Bad. Auch ohne Frühstücksbuffet wegen Corona, waren wir begeistert. Bushaltestelle direkt vorm Haus und Parkplatz hinterm Haus. Der gesamte Aufenthalt lief ohne jeglichen Kontakt zum Personal, der Check in war mit einem Automaten ohne Komplikationen zu bewältigen. Vielen Dank.
Nico, 3-night trip

8/10 Very good

1-night trip

4/10 Fair

Unhappy Stay
WiFi is only available to check emails or social media so I missed an important video video conference. There is no staff on site after late afternoon. The emergency number they give you goes to the closed reception area.
1-night trip

6/10 Good

Abends gegen 18 Uhr ein Check in über Nachtschalter,wo wir darauf hingewiesen wurden,dass wir das Frühstück noch hinzubuchen sollen (war eigentlich im Preis enthalten). Den WLAN Schlüssel soll man an der Rezeption erhalten. Die hatte ja nun schon geschlossen. Die Zimmer wurden außerdem so für die Internetseite fotografiert,dass es überhaupt nicht mit der Realität vereinbar ist. Im Allgemeinen waren wir nicht zufrieden. Vor allem nicht für knapp über 100€/Nacht.
1-night trip

10/10 Exceptional

Maximilian, 1-night trip

8/10 Very good

Roswitha, 2-night trip

10/10 Exceptional

goed en rustig hotel
3-night trip

8/10 Very good

Wenig Komfort, aber ansonsten top!
Das Hotel ist sauber, praktisch und ausreichend, wenn man nicht viel Komfort erwartet. Service super nett. Dass ein Late Check Out, der schon um 13 Uhr ist (bei anderen Hotels eher so 15 Uhr) 20 Euro Aufpreis kostet, finde ich zu viel. Die Hälfte wäre okay. Ansonsten alles gut!
Kathrin, 1-night trip

8/10 Very good

+ extrem geräumiges Zimmer - die Whirlpool-Funktion erschien mir etwas laut
1-night trip

8/10 Very good

Correct
Hotel simple sans prétention, rapport qualité/prix raisonnable.
Jean-Luc, 2-night trip

8/10 Very good

Sebastian, 1-night trip

8/10 Very good

Sehr freundliches Personal. Alles war wie gewünscht.
1-night trip

6/10 Good

Soweit alles in Ordnung, allerdings trotz angebotenem kostenfreien WLAN eine deutliche Einschränkung: nur 1 GB Volumen. Beim Check In wurde mitgeteilt, dass deshalb keine datenintensiven Übertragungen wie Streaming erfolgen sollen. Der Erhalt weiteres Volumens ist anschließend wohl nicht mehr möglich. Wenn kostenfreies WLAN angeboten wird, verstehe ich darunter allerdings etwas anderes. Wir hätten geschäftlich mehr Datenvolumen benötigt.
1-night trip

8/10 Very good

Preis Leistung stimmt
Etwas außerhalb vom Zentrum, aber echt faire Preise auch zu Messezeiten. Preis Leistung stimmt, tolles Frühstück
2-night trip

10/10 Exceptional

Kleines sehr sauberes 3* Hotel
Das Hotel ist sehr verkehrsgünstig gelegen und bietet gute Parkmöglichkeiten. Bin mehrfach dort gewesen und kann das Hotel absolut empfehlen.
Walburga, 3-night trip

8/10 Very good

Hochzeitsfeier
Hochzeitsfeier der Schwester in Altona und Familientreffen,war alles top geplant
jana, 2-night trip

8/10 Very good

Christine, 1-night trip

8/10 Very good

spokojenost,personál příjemný
cena snídaně by mohla být zahrnuta do ceny pokoje
Vladimír, 1-night trip

8/10 Very good

Freundlich, sauber, bequem!
Das Haus von aussen lässt wenig hoffen, aber einmal drin ist das gleich wieder vergessen. Das Personal war sehr freundlich, die Zimmer sauber u das Frühstück war reichlich u lecker. War ein problemloser Aufenthalt auch mit Hund! Danke.
Andreas, 4-night trip

8/10 Very good

HH: Günstiges, kleines Zimmer mit Bus vor der Tür
Zimmereinrichtung neu, sogar mit Espresso Maschine, Einzelzimmer jedoch sehr klein. Solange das Fenster geschlossen ist, hört man kaum etwas vom Lärm der Schnellstraßen. Personal freundlich, Frühstück ok. Bus vor der Tür.

10/10 Exceptional

Gute Last minute Überraschung
Eine Nacht mit sehr gutem Preis-Leistungsverhältnis. Im Frühstücksbereich freuten wir uns über verschiedene Raumabschnitte, einige waren von Familien mit Kindern belegt, andere mit Paaren, die es eher ruhig liebten. Zimmergröße war eher großzügig für dieses Preissegment.
1-night trip

10/10 Exceptional

Very nice comfortable hotel, first class service and friendly helpful staff. Would recommend to anyone visiting Hamburg.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Zimmer war gut. Personal war sehr freundlich. Gutes Frühstück
Michael, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Wir haben den Aufenthalt sehr angenehm empfunden; das Haus liegt in einer verkehrsarmen Strasse, günstiger Parkplatz, Nähe zu unseren Reisezielen, ausführliches Frühstück, geräumiges Zimmer. Nur von einer Klimaanlage war nicht viel zu spüren.
1-night trip