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Shangri-La The Shard, London

5.0 star property
Savor exquisite Asian flavors and unwind by the indoor pool after exploring vibrant Borough Market.

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Photo gallery for Shangri-La The Shard, London

Indoor pool
Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior
Experience the essence of luxury at Shangri-La The Shard, London. Unwind with a rejuvenating spa treatment or enjoy a refreshing dip in the indoor pool. Connect to WiFi, and indulge in Asian cuisine at TING restaurant.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Free use of bicycles
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
The current price is $535
$642 total
includes taxes & fees
Mar 8 - Mar 9

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 232 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Suite (Westminster) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Westminster)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 124 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (London)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 117 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Suite (Southwark) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Southwark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Shard Room King

Premier Shard Room King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Shard Room King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Iconic City View Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View (Iconic)

Room, 2 Twin Beds, City View (Iconic) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, City View (Iconic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds (Shard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds (Shard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Shard Suite

Premier Shard Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Iconic Shard Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Iconic Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Shard Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
31 St Thomas Street, London, England, SE1 9QU

What's nearby

  • Borough Market - 2 min walk
  • Tower of London - 17 min walk
  • London Bridge - 20 min walk
  • St. Paul's Cathedral - 4 min drive
  • Big Ben - 6 min drive

Getting around

  • London City Airport (LCY) - 32 min drive
  • Stansted Airport (STN) - 46 min drive
  • Luton Airport (LTN) - 51 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London Bridge Station - 1 min walk
  • London Cannon Street Station - 14 min walk
  • London Waterloo East Station - 20 min walk
  • London Bridge Underground Station - 2 min walk
  • Borough Underground Station - 9 min walk
  • Monument Underground Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Leon - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Redwood Sports Pub & Kitchen - ‬2 min walk
  • ‪The Telephone Exchange - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Shangri-La The Shard, London

Shangri-La The Shard, London offers a fantastic location, putting you just a 5-minute walk from The Shard and Borough Market. Guests can indulge in massages and enjoy Asian cuisine at TING, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: London Bridge Underground Station is 2 minutes and Borough Underground Station is 9 minutes.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 202 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Please note that room layout, furnishings, and views may differ from the photos shown.
    • Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 70 per night)
    • Onsite valet parking (GBP 70 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Segway rentals/tours nearby

Working away

  • 3 meeting rooms
  • Conference space (2335 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 40-inch LED TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

TING - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
GONG - This cocktail bar specializes in Japanese cuisine and serves light fare only. Reservations are required. Open daily.
Bar 31 - This bar specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open select days.
Sky Lounge - This Champagne bar specializes in British cuisine and serves brunch and light fare. Reservations are required. Open select days.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 47 for adults and GBP 22.50 for children
  • Airport shuttle service is offered for an extra charge of GBP 160.00 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for GBP 90 per night
  • Rollaway beds are available for GBP 90 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 75 per pet, per night

Parking

  • Self parking costs GBP 70 per night
  • Valet parking costs GBP 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Does Shangri-La The Shard, London offer free cancellation for a full refund?

Yes, Shangri-La The Shard, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La The Shard, London?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Shangri-La The Shard, London?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of GBP 75 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Shangri-La The Shard, London?

Yes. Self parking costs GBP 70 per night. Valet parking costs GBP 70 per night.

Is airport shuttle service offered by Shangri-La The Shard, London?

Yes, an airport shuttle is available. The charge is GBP 160.00 per vehicle one-way.

What are the check-in and check-out times at Shangri-La The Shard, London?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La The Shard, London and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Shangri-La The Shard, London also has a sauna.

Are there restaurants at or near Shangri-La The Shard, London?

Yes, TING offers Asian cuisine.

What's the area around Shangri-La The Shard, London like?

Shangri-La The Shard, London is located by the river in London City Centre, a short 2-minute walk from London Bridge Underground Station and 14 minutes' walk from Tower Bridge.

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Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Fabulous stay looking forward to our next visit
Susan, 1-night trip

10/10 Exceptional

Stayed lots times at this hotel
Christopher, 1-night trip

10/10 Exceptional

Amazing
Wonderful experience to celebrate birthday.
Joanna, 1-night trip

10/10 Exceptional

Always an exceptional experience - just wonderful
Superb check in, stunning room, fantastic cocktails and exceptional staff. We love Shangri-La and wouldn't stay anywhere else, it's just perfect.
Clare, 2-night trip

10/10 Exceptional

A child free night away
We had a truly lovely stay at the London SL. The staff were friendly and nicely attentive and assisted us in reserving a relaxing few hours in the spa and a space in the bar for a night cap. The room was beautiful and the view from there and the bathroom was fabulous. Thank you!
1-night trip

10/10 Exceptional

What a viee
Amazing views from an amazing hotel. Food and drinks were great. Staff were friendly and very helpful
Mark, 1-night trip

10/10 Exceptional

Fabulous.
The attentiveness of the staff was superb and the food was delicious.
Lisa, 2-night trip

10/10 Exceptional

Outstanding!!!!
Beautiful relaxing experience in a top London city hotel in the sky. Staff all very attentive and friendly. Breakfast & dinner views unrivalled as are the view from Your room and even your bath & shower! Totally recommend. Thank you so much for a wonderful experience from start to finish
Sean, 1-night trip

10/10 Exceptional

Super Location!
Super
4-night trip

10/10 Exceptional

5*
Fantastic stay. Customer service 5*
Sue, 1-night trip

8/10 Very good

City View Room
Warm welcome. Efficient check-in. Spacious “City View” room. Shame the tv is in front of the view! Comfortable bed and bedding. Our room was on a corner and the room was overlooked by the room next door and the room above us. To gain privacy we had to lower the blinds which meant the view we paid highly for was partially obscured- odd design fault! Delicious breakfast with extensive options. Pleasant, friendly service throughout the hotel.
R E, 1-night trip

10/10 Exceptional

It was an u real great experience. I enjoyed every minute of my stay. Great people and great staff..
Ali, 3-night trip

10/10 Exceptional

Fabulous
Stunning view Large room with great amenities
John Darren, 1-night trip

10/10 Exceptional

Staff and service all brilliant
stephen, 3-night trip

10/10 Exceptional

Shangri-La properties never disappoint!
Richard, 2-night trip

10/10 Exceptional

Amazing stay in an amazing hotel.
Peter, 2-night trip

10/10 Exceptional

Staff treats you like royalty and the view is amazing.
Fawad, 4-night trip

10/10 Exceptional

The best hotel I have ever stayed at in my life! Will definitely book here again when I’m in London!
Mark Anthony, 3-night trip

10/10 Exceptional

Very clean beautiful property. Rooms were nice and spacious. Staff was great and breakfast excellent. Would definitely stay again.
Kameka, 8-night trip

10/10 Exceptional

We felt very special, they were happy to arrange an early check in, breakfast was amazing, the views were lovely and it was a great anniversary treat. Thank you!
Farhana, 1-night trip

10/10 Exceptional

This property had the best customer service I have ever experienced. Staff were so friendly and helpful and went above and beyond in every way. The view was amazing and we definitely hope to return one day
Jules, 1-night trip

8/10 Very good

View is beautiful but hotel restaurant and bar was not overpriced and not very good.
Yana, 3-night trip

10/10 Exceptional

Fantastic hotel
Stuart, 1-night trip

10/10 Exceptional

Best stay ever! You get what you pay for. I would definitely stay with Shangri-La again!
xiao bi, 1-night trip

10/10 Exceptional

Wonderful place to stay in London
Brian, 4-night trip