Do you want to stay in a room that has the following characteristics?
- a shaking bed and mattress spring poking your back
- a removable toilet seat
- a non-adjustable water heater temperature – either too cool or hot
- a safety deposit box could not be used and you will be charged if really wanted to use it
- a room with window but the curtain could not be fully opened
I know this is a budget hotel but didn’t know it was this bad. Also, I had clearly stated requesting for a quiet room and made a call to the hotel and received a confirmation from Mr Heri, I was given a room facing the main road. The hotel was not fully booked.
On a positive note, the room was clean and no unpleasant smell. Air-con was cool but noisy. TVs had 5 channels of which 2 were local channels. In Malaysia, we have 7 free local channels. The only thing working perfectly was the main power supply as you could not use any card to switch on the power.
Also, I didn’t know why the hotel opened all the unoccupied rooms doors. A room deposit RM50 was required. I will not return for a second stay even complimentary. This was the fastest hotel that I checked out at 7am.