The best thing in this hotel was the shower.
Next, some frontdesk staff, such as Mr. Shariful Islam was excellent. He really listens to guests and pays attention; and does his best.
This hotel needs serious management to improve: The safety box never worked even though 4 attempts were given by the maintenance people to fix it.
Before booking, the hotel's website said free local calls from the room, but upon checking in, the front desk advised 'no free local calls'.
The hotel promised to give a King bed, but gave a queen bed.
The room had mosquitos and upon informing the frontdesk, they sent an aerosol container to spray. You spray, it is good for a day or two. Then again you find mosquitos in the room.