No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
What's nearby
Centre Point - 6 min walk
Imago Shopping Mall - 9 min walk
Gaya Street Sunday Market - 19 min walk
Suria Sabah Shopping Mall - 2 min drive
Jesselton Point Ferry Terminal - 3 min drive
Getting around
Kota Kinabalu Intl. Airport (BKI) - 8 min drive
Tanjung Aru Station - 7 min drive
Putatan Station - 16 min drive
Kawang Station - 25 min drive
Restaurants
M Club - 6 min walk
Big Fish - 5 min walk
Dynasty Restaurant 皇朝酒樓 - 1 min walk
Promenade Breakfast Buffet - 1 min walk
Aachi Curry House - 5 min walk
About this property
Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu puts you just a 5-minute drive from Suria Sabah Shopping Mall and Imago Shopping Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Promenade Cafe, one of 2 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 coffee shops/cafes, a bar/lounge, and a snack bar/deli. Fellow travelers like the overall property condition.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
446 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
2 coffee shops
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
Business center
2 meeting rooms
Conference space (8396 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Facilities
Safe-deposit box at front desk
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Dining
Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This bar specializes in Fusion cuisine and serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MYR 46 for adults and MYR 23 for children
Children & extra beds
Rollaway beds are available for MYR 100.0 per day
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu
Frequently asked questions
Does Promenade Hotel Kota Kinabalu offer free cancellation for a full refund?
Yes, Promenade Hotel Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Promenade Hotel Kota Kinabalu?
Yes, there's an outdoor pool.
Are pets allowed at Promenade Hotel Kota Kinabalu?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Promenade Hotel Kota Kinabalu and nearby?
Promenade Hotel Kota Kinabalu has an outdoor pool.
Are there restaurants at or near Promenade Hotel Kota Kinabalu?
Yes, there are 2 onsite restaurants, featuring Fusion cuisine and pool views.
What's the area around Promenade Hotel Kota Kinabalu like?
Promenade Hotel Kota Kinabalu is in Downtown Kota Kinabalu, a short 8-minute drive from Kota Kinabalu Intl. Airport (BKI) and 9 minutes' walk from Imago Shopping Mall.
Promenade Hotel Kota Kinabalu Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 7, 2025
Nantha Kumar
Nantha Kumar, 4-night family trip
Verified Hoteles.com guest review
4/10 Fair
Dec 26, 2024
Not a good experience
Poor check-in, took around an hour , receptionist not sure what she was doing, failed to collect the tourist tax which was then collected at check out.Booked 4 rooms , one toilet did not flush at all, another had a view entirely of walll. Requested packed breakfast as we were leaving early to the airport, but it was late and the chef spilled one
Sady
Sady, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2024
Another staycation at Promenade
Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Robert
Robert, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 23, 2024
Location is good.
Khairul Izan bin
Khairul Izan bin, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Abd Hasman
Abd Hasman, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Sep 5, 2024
Ching-Chiu
Ching-Chiu, 6-night trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2024
Suziewati
Suziewati, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 8, 2024
Staff very helpful & polite.
JACKSON
JACKSON, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Near to the mall
Ali Rahman
Ali Rahman, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
A great hotel with an excellent service. Highly recommended.
Daniela
Daniela, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 22, 2024
Value for money
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Murray
Murray, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 26, 2024
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Rita
Rita, 2-night romance trip
Verified Wotif guest review
8/10 Very Good
Feb 12, 2024
Hiroaki
Hiroaki, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jan 5, 2024
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Yau Chun
Yau Chun, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 31, 2023
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready.
I felt bad a little bit at first, but room was clean and the sea view was awesome.
There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Joonsoo
Joonsoo, 3-night trip with friends
Verified Expedia guest review
8/10 Very Good
Nov 2, 2023
nearby to airport and mall
Heng Wai
Heng Wai, 1-night business trip
Verified Expedia guest review
2/10 Poor
Sep 25, 2023
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
clarissa
clarissa, 15-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2023
Jassica Jane
Jassica Jane, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 6, 2023
Spacious and comfortable room. Good location.
Ahmad Farouk
Ahmad Farouk, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 29, 2023
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!
SHARON XUEQI
Verified Expedia guest review
4/10 Fair
Aug 9, 2023
Fida Aina
Fida Aina, 3-night trip
Verified Expedia guest review
4/10 Fair
Jul 26, 2023
Teck
Teck, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2023
It was a good stay though quick one. highly recommended place.
Leonides
Leonides, 3-night family trip
Verified Expedia guest review
6/10 Good
Jul 23, 2023
It’s clean, the staff are friendly and nice, their facilities are quite advance, they have the touch screen switch to turn on the lights. However, some of them are not functioning, I can’t turn it on. The lights in the room are quite dim. There is only one socket at the table, it is used for the table lamp. I used it to charge my laptop then I can’t turn on the table lamp, the room will be ever dimmer.
Shield
Shield, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 22, 2023
Room needs upgrading in cleanliness. Looks old and worn. Staffs are not helpful during breakfast. They did not usher us to our table and did not clean a table for us.