Hotel Don Santiago is what I have been looking for in Providencia - quiet, clean, comfortable, free WiFi, nice people, and not overpriced for things I don't need or want when I'm looking for a place to stay for a day or 2 on business (eg I have no interest in paying for a gymn or a pool or fancy dining room or restaurant - all those things are available in Providencia outside of a hotel). Hotel Don Santiago is amazingly quiet (unlike the hotels on the main streets) and the rooms are small but very clean and comfortable. You can sit in the living room or front patio without enduring the traffic noise of Providencia. The hotel staff is friendly and helpful. The included breakfast is very simple - no 4 Points or Park Plaza buffet spread, but OK to start the day. There is a Starbucks around the corner and it is a quick walk to Pedro de Valdivia, Ricardo Lyon, etc. If you are a person who wants a lot of space in your room and a sense of luxury - this is not your place. But if you want value and quiet and an amazing touch (towel origami - your towel is waiting for you in the form of a swan on your bed), this is a real find.