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Hotel Santa Maria Cancun

3.5 star property
Escape to a peaceful oasis in the heart of Downtown Cancun. Explore local attractions with ease thanks to attentive concierge services.

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Photo gallery for Hotel Santa Maria Cancun

Interior detail
Reception
Interior detail
Interior detail
Shower, free toiletries, towels
Downtown Cancun's vibrant energy surrounds Hotel Santa Maria Cancun, where you can unwind on the tranquil garden or explore nearby Plaza 28. With a terrace, concierge services, and tour/ticket assistance at your fingertips, guests have praised this hotel for its helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • ATM/banking services
  • Vending machine
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is $24
$33 total
includes taxes & fees
Mar 22 - Mar 23

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Superior Room

Standard Superior Room | Desk, WiFi, bed sheets

Standard Superior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cable channels
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, WiFi, bed sheets

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Standard Suite | Desk, WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Desk, WiFi, bed sheets

Suite, 2 Double Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

Hotel Colonial San Carlos Cancún Centro

  • Free breakfast
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
7.4 out of 10, Good, (74)
The price is $12
$18 total
includes taxes & fees
Feb 24 - Feb 25
Hotel Colonial San Carlos Cancún Centro
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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Las Palapas Park - 17 min walk
  • Plaza 28 - 3 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Los 7 Mares - ‬11 min walk
  • ‪Mercado independencia - ‬6 min walk
  • ‪El Pocito - ‬4 min walk
  • ‪Las Brasas del Bajio - ‬2 min walk

About this property

Hotel Santa Maria Cancun

Hotel Santa Maria Cancun puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 49 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Terrace

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Dogtown Suites
Dogtown Suites Cancun
Dogtown Suites Hotel
Dogtown Suites Hotel Cancun
Santa Maria Cancun
Hotel Santa Maria Cancun Hotel
Hotel Santa Maria Cancun Cancun
Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

Does Hotel Santa Maria Cancun offer free cancellation for a full refund?

Yes, Hotel Santa Maria Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Maria Cancun?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Maria Cancun?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Santa Maria Cancun?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.

Is there an onsite casino at Hotel Santa Maria Cancun?

No, this hotel doesn't have a casino, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (5-min drive) are both nearby.

What is there to do at Hotel Santa Maria Cancun and nearby?

Hotel Santa Maria Cancun has a garden.

What's the area around Hotel Santa Maria Cancun like?

Hotel Santa Maria Cancun is a short 10-minute walk from Mercado 23 and 17 minutes' walk from Las Palapas Park.

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Hotel Santa Maria Cancun Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean, ac works great, friendly staff.
Kevin, 2-night trip

6/10 Good

No hot water..no pool
Mike, 1-night trip

8/10 Very good

Good price and theres close market to shop 👍
irfan, 1-night trip

10/10 Exceptional

Very clean hotel, short distance to a food market, good Wi-Fi. A nice cheap restaurant right across the street after 6pm.
Konstantin, 7-night trip

2/10 Poor

There was no hot water and I went to report it and they only told me to leave the faucet open until hot water came out (hot water never came out).
Andrea L, 1-night trip

10/10 Exceptional

Good value, very clean and safe! close to market 23 where there is plenty of food options. several supermarkets within 15 min walk. Only a bit of noise can be heard from traffic on the street.
Konstantin, 1-night trip

2/10 Poor

Place smelled bad as soon as you walked in. The door of our room was open. Overpriced for not having hot water, no fridge, limited towels (2) Room very hot. Sheets feel like toilet paper. They also don’t have an elevator or you get the 3rd floor you have to carry everything up and down the stairs. Service was very poor. Do not recommend. Waste of money
Salvador, 2-night trip

10/10 Exceptional

I like and secure and oueceful and clean Thanks you
Guadalupe, 3-night trip

2/10 Poor

Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.

4/10 Fair

Area was bad. No elevator. No phone in the rooms. Staff rude and wouldn’t even acknowledge us.
Erika Villa, 6-night trip

2/10 Poor

They charged me upon entering the hotel while expedia had already charged me! They are thieves
Joshue, 1-night trip

4/10 Fair

I reserv for one person a ine room with queen bed , having refrigerator with microwave as it was shoing on the picture...instead they give me a larger room with two twin bed with no refrigerator and no microwave...my explanation and request was neglected..my request to see or talk to manager hed no respond...they asked me if i want have what i reserved, i should pay 150 pesos extra...that is radicollous!!!
mike, 5-night trip

4/10 Fair

When I requested the room I reserved upon arrival I was told they didn’t have my room available and I arrived during my check in window. It was upsetting because I got two separate rooms for me and my daughter the 1st night and she was afraid so she ended up sleeping in my room. I went back to customer service the next day to request my reservation again for two beds in one room. Everything was inconvenient. Definitely do not recommend.
Nazario Figueroa, 2-night trip

6/10 Good

Adequate Hotel in a Bad Location.
The hotel is situated on a busy main road with few bars and restaurants nearby although there are convenience stores and a McDonalds about 10 minutes walk away. I booked a Superior Room, but there was no wardrobe/closet to hang my clothes, or a safe. The shower provided hot water when required. The A/C worked well and the bed was comfortable. The wi-fi in the room worked well. My room door lock was key operated and the lock did not look or feel robust. The receptionists were very pleasant and helpful, making phone calls for me and hailing taxis. Smoking is allowed on the balcony to the front of the hotel, but no ashtrays are provided and rubbish e.g. pizza boxes, plastic cups is allowed to collect there. There is no hotel bar or restaurant. The nearest place to eat is a taco restaurant directly opposite. Take the R-1 bus to the Hotel Zone. The bus stop is about a 10-15 minute walk away. The area surrounding the hotel is not safe after midnight and it's best to be in your room by then. For the price, it was more adequate, but due to few shops and restaurants nearby, I checked out after night 3 of my 7 night reservation.
Michael, 7-night trip

10/10 Exceptional

Juan Ramón, 1-night trip

6/10 Good

Encarnacion, 3-night trip

4/10 Fair

Hinta ja laatu ei kohtaa
Karu huone, Kaappi ja sänky. Ulkoa kuului meteli hyvin sisälle.
Reijo, 6-night trip

6/10 Good

Todo bien
Walter, 4-night trip

10/10 Exceptional

El personal es amable. La habitación sencilla pero limpia. El hotel es muy bonito. Te regalan café en la mañana.
Nathalie, 1-night trip

8/10 Very good

umberto, 1-night trip

8/10 Very good

Blanca Alicia, 1-night trip

10/10 Exceptional

ricardo, 1-night trip

8/10 Very good

Ya me he hospedado en viajes anteriores y me gusta mucho
Marcial, 1-night trip

10/10 Exceptional

BUEN LUGAR PARA IR A TRABAJAR, NO TIENE PLANCHAS, NI BOTELLITAS DE AGUA EN LAS HABITACIONES Y EL DIA VIERNES SE TUVO UNA FALLA ELECTRICA QUE DURO UN PAR DE HORAS, EL LUGAR LIMPIO Y CON LOS BASICOS CIBIERTOS
Daniel, 3-night trip

2/10 Poor

La energia electrica se corto temprano y regreso a medianoche no descanse
Raimundo, 1-night trip