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Hôtel Universel

3.5 star property
Family-friendly hotel in Alma with spa and indoor pool

Choose dates to view prices

Photo gallery for Hôtel Universel

Indoor pool
Exterior
Reception
Premium bedding, in-room safe, desk, laptop workspace
Food court

Reviews

9.0 out of 10
Wonderful
Hôtel Universel, near Lac St Jean Beach, offers a relaxing getaway with an indoor pool and children's pool. Treat yourself to Italian cuisine at the on-site restaurant Pacini or unwind with a Swedish massage at the spa.

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Fitness center
  • Free use of bicycles
  • Children's pool
  • Hot tub
  • Room service

For families (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Television
  • Terrace
  • Daily housekeeping
The current price is $100
$119 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Sofa bed
Premium bedding
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Sofa bed
Premium bedding
Private bathroom
Shower/tub combination
  • Water view
  • Sleeps 2
  • 1 King Bed

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Premium bedding, desk, iron/ironing board, free WiFi

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8.4 out of 10, Very Good, 710 reviews
The price is $92
$109 total
includes taxes & fees
May 18 - May 19
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About the neighborhood

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4

What's nearby

  • Alma College - 8 min walk - 0.7 km
  • Parc de Falaise - 13 min walk - 1.1 km
  • Mario-Tremblay Centre - 3 min drive - 2.0 km
  • L'Odyssee des Batisseurs - 6 min drive - 4.5 km
  • Lac St Jean Beach - 28 min drive - 17.0 km

Getting around

  • Roberval, QC (YRJ) - 61 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk

About this property

Hôtel Universel

Enjoy your visit to Alma with a stay at Hôtel Universel. You can visit the spa to indulge in Swedish massages, body wraps, or mani/pedis, and Pacini serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights.

Languages

English, French

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Working away

  • Business center
  • 13 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.

Dining

Pacini - This restaurant specializes in Italian cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 2024-11-30, 008072

Also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

Does Hôtel Universel offer free cancellation for a full refund?

Yes, Hôtel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Universel?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hôtel Universel?

Sorry, pets aren't allowed.

Is parking offered on site at Hôtel Universel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hôtel Universel and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hôtel Universel also has an indoor pool and a Turkish bath, as well as an arcade.

Are there restaurants at or near Hôtel Universel?

Yes, Pacini offers Italian cuisine.

What's the area around Hôtel Universel like?

Hôtel Universel is a short 8-minute walk from Alma College and 13 minutes' walk from Parc de Falaise.

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Hôtel Universel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Restaurant
Shower
Location
Bed
Breakfast
Refrigerator
Spa
Service staff

What guests liked

  • The pool area was nice, with warm water and a relaxing atmosphere. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Super Hotel
Mario, 1-night trip

10/10 Exceptional

parfait

Excellent service !
Stéphanie, 3-night trip

8/10 Very good

Nice people
Isabelle, 2-night trip

10/10 Exceptional

Comfortable room, Helpful staff.
SOHEIL, 1-night trip

10/10 Exceptional

Spa-like location with a nicely appointed atrium with pool, hot tub and sauna.
Jean-Pierre, 1-night trip

10/10 Exceptional

Good service nice city
jose antonio, 2-night trip

10/10 Exceptional

Super
Joanie, 2-night trip

10/10 Exceptional

Good place!
James-William, 1-night trip

10/10 Exceptional

I really liked my stay at Hotel Universel
Mario, 3-night trip

10/10 Exceptional

Staff are very helpful.
SOHEIL, 1-night trip

8/10 Very good

Easy check in. Nicely situated above the river a lovely view.
Gary, 1-night trip

10/10 Exceptional

Best quality price in Alma

Quality price is perfect. Nice room, swimming pool and restaurant with great food. Breakfast not included but Pacini restaurant at Lobby floor is perfect.
David, 2-night trip

10/10 Exceptional

🙂
Emily, 1-night trip

10/10 Exceptional

Good
Sylvie, 1-night trip

10/10 Exceptional

Everything was great
Randall, 1-night trip

10/10 Exceptional

Easy check in
Gary, 1-night trip

10/10 Exceptional

Super
Jean Guy, 1-night trip

10/10 Exceptional

Very nice
François, 1-night trip

10/10 Exceptional

.
Pierre-Paul, 1-night trip

10/10 Exceptional

Excellent
Johanie, 2-night trip

10/10 Exceptional

Confortable!
Marie Josee, 2-night trip

10/10 Exceptional

.
Vanessa, 1-night trip

8/10 Very good

Nice upgrade to a room with balcony on the pool side. Balcony door needs shades … older hotel but rooms are clean …
Ilie, 1-night trip

10/10 Exceptional

❤️
Manon, 1-night trip

6/10 Good

:(
Roxanne, 1-night trip