We booked a one night stay for family with kids on a roadtrip, and arrived after a long drive to a drastic disappointment, as the pool was "closed" without a reason that would make any sense. This was a very big thing for us as we had selected this hotel particularly because the nice photos of the pool. The staff bluntly declined our attempts to accommodate even the smallest exceptions to "rules".
The hotel building was new, nice and tidy. It's good to notice though that it is not a real hotel but a holiday club which rents out empty apartments as hotel rooms. As a result, reception services are not 24/7, late check-ins may not be possible, and check-out time is already at 10 am.