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Merci Hotel

3.0 star property
Experience the perfect blend of relaxation and convenience by exploring nearby landmarks or unwinding at this peaceful haven.

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Photo gallery for Merci Hotel

Reception
Superior Room | Living area | 32-inch flat-screen TV with satellite channels, TV
Terrace/patio
Restaurant
Terrace/patio
Near Hoan Kiem Lake, Merci Hotel offers a tranquil retreat with a bar and restaurant. Unwind on the charming terrace, stay connected with in-room WiFi, and take advantage of helpful services like dry cleaning/laundry and tour/ticket assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Free toiletries, hair dryer, slippers, towels

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for City View Room

Minibar, in-room safe, blackout drapes, soundproofing

City View Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Mercy Hotel

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The price is $24
$27 total
includes taxes & fees
Mar 5 - Mar 6
Mercy Hotel
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About the neighborhood

Map
32 Ly Thai To Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Opera House - 8 min walk
  • Dong Xuan Market - 17 min walk
  • Ho Chi Minh Mausoleum - 3 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬4 min walk
  • ‪Café Yến - ‬2 min walk
  • ‪Phố Biển - Sea food - ‬1 min walk
  • ‪Cung Thiếu Nhi Hà Nội - ‬3 min walk
  • ‪Cafe Nghé - ‬2 min walk

About this property

Merci Hotel

Merci Hotel offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a snack bar/deli and a terrace.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 40 (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs USD 35 (roundtrip)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Hanoi Ideal
Hanoi Ideal Hotel
Hanoi Merci Hotel
Merci Hotel
Hanoi Merci
Merci Hotel Hotel
Merci Hotel Hanoi
7S Hotel Merci Hanoi
Merci Hotel Hotel Hanoi

Frequently asked questions

Are pets allowed at Merci Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Merci Hotel?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Merci Hotel?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Merci Hotel?

Check-in start time: 2 PM; Check-in end time: noon. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge of USD 40 (subject to availability). Express check-in and check-out are available.

What is there to do at Merci Hotel and nearby?

Recommended spots to visit include Hoan Kiem Lake (3-min walk) and Thang Long Water Puppet Theatre (5-min walk), along with Lý Thái Tổ Monument (5-min walk) and Hanoi Opera House (8-min walk).

Are there restaurants at or near Merci Hotel?

Yes, there's an onsite restaurant.

What's the area around Merci Hotel like?

Merci Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre.

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Merci Hotel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Good

1-night trip

6/10 Good

숙박하기엔 좀 ㅠ
비행기 시간이 늦어서 짐만 놓을 생각이었는데 날씨가 갑자기 추워져서 호텔이 들어가야 했어요.. 그전에 묵었던 호텔과 아무래도 비교가 되더라구요. 그래도 저렴한 가격에 잘 있다왔네요ㅠ
Insook, 1-night trip

8/10 Very good

Good location
Trung, 2-night trip

6/10 Good

YIU SING, 1-night trip

6/10 Good

The staff were very lovely and welcoming and the hotel is in a very good location, near to Hoan Kiem Lake. However, the room was advertised as soundproof, yet we could hear everything from the room next door and the corridor. There is an elevator but you have to climb a flight on stairs to get to it (so not really step free access). The AC didn’t work, which wasn’t a huge issue as it wasn’t too hot but was annoying. You’re not allowed to put any toilet roll down the toilet and they provide a little bin next to it to put any tissue in, however even though the room got cleaned every day this bin wasn’t emptied in our 4 night stay. The bathroom was also very mouldy and we were sure we heard rats crawling around in the vents.
4-night trip

8/10 Very good

設備は古いが、サービスが良いお得なホテル
建物、設備は古いが、スタッフはフレンドリーでサービスは良かったです。ロケーションは良くて、ホアンキエム湖まではすぐ行けます。
SARUWATARI, 2-night trip

2/10 Poor

Mouldy, damp and horrible.
These rooms were not up to standard at all, the room smelt like wet mould, everything felt damp. There was mould behind the bed and absolutely no windows or fresh air. The door hardly locked either. We ended up booking a hotel down the road it was that bad and unhygienic.
2-night trip

8/10 Very good

I liked the location as it is near old quarter yet not in the middle of it. Room was comfortable, except that I dislike having to take a shower at the tub. Good price to quality ratio.
3-night trip

4/10 Fair

Great staff, old property, tiny bathroom
Strong smell of ant killing powder as soon as we entered the room and every time we entered the room thereafter. Noticed a cockroach on the floor next day when we entered the room. Really small, tiny bathroom with foul smell of plumbing. The hotel staff is great, friendly and helpful. Everyone greets you with a smile. Cleaning staff is very nice and do a thorough job, but it’s just really old property that can’t get makeover with a decent looking bed and wallpaper. Would NOT stay here again
1-night trip

6/10 Good

チェックイン時に５部屋を４部屋にしてくれと言われ、困ると言ったが聞き入れてもらえなかった。１部屋分の返金の交渉にも応じてくれなかった。 断水でしばらく水が使えなかった。 日本語のできるスタッフは親切でよかった。 ショッピングには便利な場所。
隊長, 2-night trip

8/10 Very good

水準不錯
位置很方便，在環劍湖 附近的，很近舊城區 三十六行街，價格很便宜，早餐可以加多少少就更好，雖然房間比較舊，但算整齊，沒有臭味，但唯一做得不太好，執拾房間員工比較不太認真，有些用品 如 洗頭水，冲涼液 時常忘記 補充
Chi Chung, 4-night trip

8/10 Very good

Clean but thin walls
Air con was not working during check in. Had to wait an hour or so for them to get a technician over. Walls were thin so could hear chatter and footsteps whilst in the room Room was clean and comfy
Chean Khai, 1-night trip

8/10 Very good

전반적으로 무난했습니다.
전반적으로 무난했습니다.
3-night trip

8/10 Very good

Good hotel near to Hoan Kiem Lake
Recently refurbished hotel manned by friendly, English-speaking staff who are knowledgeable of the attractions in Hanoi. Included breakfast was also excellent ... certainly good value for money.
Tye, 2-night trip

10/10 Exceptional

good stay
good stay
bo, 1-night trip

8/10 Very good

価格相応だが問題は少ない
この価格帯のホテルはいくつか泊まりましたが、他のホテルでは、エアコン、トイレ、窓などの不具合、アリやゴキブリが出る、停電など何らかのトラブルがありましたが、ここはそのような問題はありませんでした。 マイナス面ですが、WiFiは調子が良くなく使えない時間が長かったですが、これは上位のホテルでもありがちなことだと思います。また建物は古くエレベーターが2階からしか使えません。 また機会があれば泊っても良いと思います。

8/10 Very good

훌륭한 위치
상가나 관광지가 인접해있어 매우 편리함

6/10 Good

Great location and nice staff
The staff was nice and the location is great. The room was not that special.
Hannah, 1-night trip

10/10 Exceptional

John, 6-night trip

10/10 Exceptional

Great value for money in good location
We were staying there for few days during your vacation in Vietnam. Family with 2 young kids. The place provides an excellent return on the price. Location was 5~10 minutes from the old quarter but with much better accessibility. It is only 3 minutes walk from sapa express bus station. Many eateries and small shops around it. The breakfast was good and clean. Highly reccomanded.
1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

מלון נחמד במקום מעולה קרוב לאוטובוס היוצא לספא.בע.
מלון נחמד בעיר בעתיקה קרוב לאוטובוס היוצא לספא.לא מהודר אבל נוח נקי. צוות מוכן לעזור.ארוחת בוקר טובה
becky, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

깨끗한 방, 조용함, 호안끼엠 인근에 몰려있는 명소와 레스토랑 이동의 편리함
2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

The Merci Hotel transferred me to their sister hotel upon arrival, but then did not tell their sister hotel that I had already paid online, making check-out take about 20 minutes and making me very close to late for a meeting. The hotel they transferred me to was nice enough, but I wish they wouldn't overbook online.
Zachary, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel in good location.
Merci Hotel has a wonderful staff who go out of their way to make your stay as pleasant as possible. We recommend booking a room with a window it's worth paying a little extra. Double glazing reduces significantly the noise from a busy street.Only downside was lift which finishes at 1st Floor and you have to walk down to ground level.Overall a good experience.
Dr Ho, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Đêm nghỉ khó chịu
Khách sạn hết phòng và đặt một khách sạn khác, tuy nhiên khách sạn đó chất lượng phòng và dịch vụ quá kém và tệ
TU, 1-night trip