Tucked away in the rolling hills of Tuscany, The Florence Hills Resort & Wellness offers a haven for relaxation. Unwind with a manager's reception or rejuvenate at the sauna and steam room. With an on-site restaurant serving local cuisine, al fresco dining options, and free WiFi throughout your stay is sure to be unforgettable.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Connecting rooms available
Bar
Parking available
Pool
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Sauna
Steam room
Free use of bicycles
Self parking
Seasonal outdoor pool
Children's pool
Pool bar
Room service
Feel at home (6)
Babysitting (surcharge)
Children's pool
Playground on site
Connecting/adjoining rooms available
Private bathroom
Television
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Duplex
Superior Duplex
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Flat-screen TV
30 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Superior Apartment
Superior Apartment
Highlights
Furnished patio
Yard
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
30 sq m
2 bedrooms
Sleeps 4
1 Queen Bed and 2 Double Beds
View all photos for Deluxe Apartment
Deluxe Apartment
Highlights
Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
80 sq m
2 bedrooms
Sleeps 4
2 Queen Beds
View all photos for Superior Room
Superior Room
Highlights
Furnished patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
14 sq m
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Deluxe Room
Deluxe Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
20 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Twin Bed OR 1 King Bed and 1 Queen Bed
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Florence Hills Resort & Wellness
Located near a train station, The Florence Hills Resort & Wellness is a great choice for a stay in Pelago. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tuscania Restaurant, which serves local and international cuisine and is open for breakfast and dinner. Other features include a poolside bar, a sauna, and a steam room.
Languages
English, French, German, Italian
At a glance
Property size
27 units
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 5 per day)
Transfers
Airport shuttle from 8:30 AM to 9:30 AM*
Train station shuttle from 8:00 AM to 9:00 AM*
Offsite
Area shuttle within 0 kilometers*
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Sauna
Steam room
Internet
Free WiFi
Parking and transportation
Covered self parking on site (EUR 5 per day)
Roundtrip airport shuttle (surcharge) from 8:30 AM - 9:30 AM
Airport shuttle at scheduled times, on request
Area shuttle (surcharge)
Roundtrip train station shuttle (surcharge) from 8:00 AM - 9:00 AM
Train station shuttle at scheduled times
Car recommended
Family friendly
Children's pool
Playground
Babysitting (surcharge)
Restaurants on site
Tuscania Restaurant
Dining
Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 8 for adults and EUR 8 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Manager's reception (free)
Minibar
Snack bar/deli
Coffee/tea in a common area
Room service available
Bedrooms
Premium bedding
Down comforter
Hypo-allergenic bedding
Bed sheets provided
Rollaway/extra beds: EUR 20 per day
Bathrooms
Shower
Bidet
Free toiletries
Shampoo
Hair dryer
Towels provided
Entertainment
40-inch flat-screen TV with digital service
TV in a common area
Outdoor areas
Terrace
Garden
Laundry
Dryer
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 10 per pet per day
Food and water bowls are available
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevators
Soundproofing
2 stairs to reach property
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Concierge services
Daily housekeeping
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Wedding services
Front desk (limited hours)
Banquet hall
Location highlights
Near a train station
In a rural location
Things to do
Free bicycle rentals on site
Mountain biking on site
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
27 rooms
Built in 2014
Connecting/adjoining rooms avaliable
Special features
Dining
Tuscania Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children
Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way, maximum occupancy 2)
Train station pick-up and train station drop-off service is offered for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 20 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Covered self parking costs EUR 5 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 01 to September 30
Guests under 18 years old are not allowed in the hot tub
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048032B4D4F7RZIV
Also known as
Florence Hills Luxury Resort Pelago
Florence Hills Luxury Resort
Florence Hills Luxury Pelago
Florence Hills Luxury
Florence Hills Resort Pelago
Florence Hills Resort
Florence Hills Pelago
Florence Hills
The Florence Hills Luxury Resort
The Florence Hills & Wellness
The Florence Hills Resort SPA
The Florence Hills Resort Wellness
The Florence Hills Resort & Wellness Pelago
The Florence Hills Resort & Wellness Residence
The Florence Hills Resort & Wellness Residence Pelago
Frequently asked questions
Does The Florence Hills Resort & Wellness offer free cancellation for a full refund?
Yes, The Florence Hills Resort & Wellness does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Florence Hills Resort & Wellness?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Florence Hills Resort & Wellness?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Florence Hills Resort & Wellness?
Yes. Self parking costs EUR 5 per day.
Is airport shuttle service offered by The Florence Hills Resort & Wellness?
Yes, an airport shuttle is available from 8:30 AM to 9:30 AM on request. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at The Florence Hills Resort & Wellness?
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at The Florence Hills Resort & Wellness and nearby?
Have fun during the warmer months with activities such as mountain biking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the residence's other amenities, which include a seasonal outdoor pool and a sauna. The Florence Hills Resort & Wellness also has a steam room and a garden.
Are there restaurants at or near The Florence Hills Resort & Wellness?
Yes, Tuscania Restaurant offers alfresco dining, local and international cuisine, and pool views.
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The Florence Hills Resort & Wellness Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
6/10 Good
Jul 9, 2024
JUKWANG
JUKWANG, 2-night trip
10/10 Exceptional
May 6, 2024
Gastgeber sehr nett und freundlich.
Anlage ist super gepflegt.
Margaret
Margaret, 1-night trip
10/10 Exceptional
May 1, 2024
Stefano
Stefano, 1-night trip
6/10 Good
May 1, 2024
Stefano
Stefano, 1-night trip
10/10 Exceptional
Apr 24, 2024
Ottimo
Natale Giovanni
Natale Giovanni, 1-night trip
10/10 Exceptional
Nov 17, 2023
Marco
Marco, 1-night trip
8/10 Very good
Sep 7, 2023
Relax
Bella struttura con piscina.
Camera molto ampia con ampio giardino
Fulvio
Fulvio, 1-night trip
8/10 Very good
May 5, 2023
Fitore
Fitore, 1-night trip
8/10 Very good
May 4, 2023
Peter
Peter, 3-night trip
8/10 Very good
Sep 4, 2022
Struttura molto bella e curata. Appartamenti grandi e puliti. Piscina ed esterno molto bello (peccato non averlo usato a causa della pioggia).
Unica cosa negativa che consiglierei di migliorare è l’accesso. Siamo arrivati quando era buio e non è stato immediato capire quale fosse l’accesso alla struttura sia pedonale che del garage non essendoci indicazioni.
Inoltre entrando in garage in auto, non c’era alcuna luce automatica che si accendesse al nostro accesso, ed ho dovuto vagare nel garage aiutandomi con la luce del mio telefono per trovare un interruttore manuale, senza però trovarlo, quindi abbiamo dovuto scaricare l’auto al completo buio (situazione davvero poco piacevole che lo sarebbe stata ancor di più per una donna sola).
stefano
stefano, 1-night trip
10/10 Exceptional
Jun 21, 2022
Amazing resort minutes away from Florence
Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak.
Can’t forget to mention the astonishing views of the mountains, so calming!
The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run.
The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
francesco
francesco, 3-night trip
8/10 Very good
Sep 18, 2021
Der var problemer med låsen til værelset og stigen til swimmingpool var ved at knække men ellers et godt ophold
Rasmus
Rasmus, 2-night trip
8/10 Very good
Nov 17, 2020
antonio
antonio, 1-night trip
8/10 Very good
Oct 3, 2020
Alessio
Alessio, 1-night trip
8/10 Very good
Oct 1, 2020
Wir buchten das Hotel für eine Nacht und wegen des Virus wurde das frühstück sowie pool/spa nicht angeboten. Für eine Nacht war es ausreichend. Alles sauber und freundliches personal. Das parking war zudem inbegriffen und ins Dorf Pelago hat man zu Fuss nicht lange.
Jedoch war das Bett unbequem und die zimmer etwas steril eingerichtet. Für mehr als 1 nacht hätte ich es nicht gebucht.
Verified traveler
1-night trip
8/10 Very good
Sep 21, 2020
Ottimo per lavoro
Struttura ben tenuta, bella piscina. Appartamento un po’ anonimo con qualche arredo consumato. Buone le dotazioni anche se mi aspettavo una macchina per il caffè. Letto matrimoniale per me troppo scomodo, ma silenzio e tranquillità impagabile. In definitiva una buona sistemazione.
Francesca top!
Matteo
Matteo, 1-night trip
4/10 Fair
Jan 8, 2020
GEORGIOS
GEORGIOS, 3-night trip
8/10 Very good
Dec 29, 2019
Breakfast not good
The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Jagannath
Jagannath, 2-night trip
10/10 Exceptional
Dec 17, 2019
Loved our stay here! Even though it was off season, we got the full experience including the spa and fresh breakfast! Wonderfull view and scenery around the hotel.