ibis Hamburg City

3.0 star property
Hotel with restaurant, near Moenckebergstrasse

Indica las fechas para ver precios

Photo gallery for ibis Hamburg City

Terrace/patio
Front of property
Exterior
Dinner served, Regional cuisine
Exterior
In the heart of Hamburg, ibis Hamburg City offers a warm welcome with dinner at the on-site restaurant and drinks at the bar. Explore Mehr!-Theater am Großmarkt or unwind in the garden, all while staying connected with free in-room WiFi. Previous guests have praised the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is $73
$78 total
includes taxes & fees
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 Double Bed (New Sleep Easy Concept)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - twin
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Amsinckstr. 3, Hamburg, HH, 20097

What's nearby

  • Moenckebergstrasse - 8 min walk
  • Mehr!-Theater am Großmarkt - 16 min walk
  • Hamburg City Hall - 17 min walk
  • Miniatur Wunderland - 3 min drive
  • Elbe Philharmonic Hall - 3 min drive

Getting around

  • Hamburg Airport (HAM) - 30 min drive
  • Hamburg Central Station - 9 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
  • HafenCity Universität Hamburg Station - 19 min walk
  • Steinstrasse U-Bahn - 3 min walk
  • Steinstraße Station - 5 min walk
  • South Central U-Bahn - 6 min walk

Restaurants

  • ‪Restaurant Teheran - ‬9 min walk
  • ‪Café Irma - ‬7 min walk
  • ‪Oberhafenkantine - ‬9 min walk
  • ‪The Garden's Table - ‬2 min walk
  • ‪Berliner Bahnhof - ‬5 min walk

About this property

ibis Hamburg City

At ibis Hamburg City, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff. Public transportation is just a short walk: Steinstrasse U-Bahn is 3 minutes and Steinstraße Station is 5 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 252 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Shopping mall on site
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 37
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Onsite venue #2 - This bar serves light fare only. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.00 for adults and EUR 9.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per day

Parking

  • Self parking costs EUR 19 per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Does ibis Hamburg City offer free cancellation for a full refund?

Yes, ibis Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg City?

Yes, dogs are welcome. There's a charge of EUR 16 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis Hamburg City?

Yes. Self parking costs EUR 19 per night.

What are the check-in and check-out times at ibis Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at ibis Hamburg City?

No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

What is there to do at ibis Hamburg City and nearby?

Ibis Hamburg City has a garden.

Are there restaurants at or near ibis Hamburg City?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around ibis Hamburg City like?

Ibis Hamburg City is a short 3-minute walk from Steinstrasse U-Bahn and 17 minutes' walk from Hamburg City Hall.

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ibis Hamburg City Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Good value, location & staff, but a bit basic.
Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
2-night trip

10/10 Exceptional

The place is great, very good location and breakfast.
Ricardo, 2-night trip

8/10 Very good

Great stay for work, very friendly staff.
Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Steven, 2-night trip

10/10 Exceptional

Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Vincent, 1-night trip

8/10 Very good

It would be excellent if the hotel had an chatle between airport and station.
Horst, 1-night trip

8/10 Very good

I had a lovely stay, but just a couple of small suggestions: it would be great to have a kettle in the room for convenience, as going down to reception for hot water/tea was a bit of a hassle. Also, the hair dryer being fixed in the bathroom made it tricky when someone was using the shower.
WAI, 3-night trip

6/10 Good

Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Cynthia, 3-night trip

6/10 Good

If we go to Hamburg again, we will prefer a different hotel. Unfortunately, the price/performance ratio is not quite right.
Cyrill, 3-night trip

8/10 Very good

okay hotel but too few parking lots
okay hotel but too few parking lots
3-night trip

8/10 Very good

X
Christian, 3-night trip

8/10 Very good

ok
Dieter, 1-night trip

10/10 Exceptional

:)
Victoria, 2-night trip

8/10 Very good

Too many people in breakfast room, in hall, etc Rocking chairs that they looked like normal chairs, carry a high risk of falling backwards.
Maria del Carmen, 2-night trip

6/10 Good

I liked the style of the hotel (modern, simple). It had everything I needed, like curtains for a darkness for a proper sleep and good noise insulation. I didn't like the cleaniness: there were tiny hair at several spots in the bathroom, like the sink or the toilet and the toilet smelled very bad, as if it wasn't cleaned properly. Also the breakfast was not suited for vegan diet (no signs, almost no vegan food), so I could barely eat anything.
Lea, 2-night trip

6/10 Good

Was expecting best quality for the price . No coffee or refri on the room. No good info about tourism on the living room. No recognizing hotels.com gold status etc
3-night trip

4/10 Fair

Too cheap to be good
- The room did not have a proper bed, it was a hard thin layer that looked more like a blanket. - The staff does not speak English well and have a very bad attitude towards the foreigners, specially from the US - It is overcrowded and small as a lot of people travel on budget. - The location is a bit odd as you have to pass under a bridge or take your luggages up and down the stairs for shortcut - There were a lot of construction and new development around that wasn't open and made this place look like a ghetto
Siavash, 2-night trip

6/10 Good

For 3 star was very basic with mice thrown in free
Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud! Air con turned low didnt work either. Only one pillow for each person and no extras in the room so had to ask. No tea / coffee facilities in the room like basic UK hotels always provide. Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested. Wont let me upload photos on here.
Neil, 3-night trip

10/10 Exceptional

Anyeli, 1-night trip

8/10 Very good

Velfungerende
Nem indtjekning. Fik værelse på 4. sal væk modsat vejen. Kun hvis vi åbnede vinduet kunne vi høre trafik. Ingen gener fra elevatoren, kun naboens dør kunne høres. Vi vidste, værelset var lille, men det er ikke egnet til at slå sovesofaen ud. Vi kunne slet ikke komme til det lille “skab” i hjørnet, og der var knap plads mellem seng og væg i forvejen. 1-2 overnatninger er fint, hvis man kan dele kuffert (for der er ikke en gang noget at lægge kuffert/taske på), men det er ikke til at pakke bare en smule ud. Vi må sidde på knæ i sovesofaen for at kunne trække for/fra, og det var bøvlet at åbne vinduet. Morgenmaden meget velassorteret, men stadig i den dyre ende. Der er dog ikke alternativer i nærheden. Super at man kan tage frugt i receptionen uden beregning. Parkering i kælderen er nemt, elevatoren går direkte op til hotellet. Hotellet ligger ok centralt.
Christina, 2-night trip

6/10 Good

Otel kısa süre kalacaklar için fena değil ama oda konforu çok iyi değil. Tüm otellerde neredeyse standart haline gelmiş olan kanepe ya da en azından tekli koltuk, su ısıtıcısı, temel temizlik malzemeleri (kulak çubuğu, pamuk) gibi şeyler yok. Özellikle koltuk ve su ısıtıcısının eksikliği odayı konforsuz hale getiriyor. Ayrıca ses yalıtımı iyi değil. Yan odanın gürültüsü duyuluyor. Otelle ilgili en güzel şey, lokasyonu, tam merkezde.
6-night trip

10/10 Exceptional

Gregor, 2-night trip

6/10 Good

Nicht empfehlenswert
Beim check in gab es kein herzlich Willkommen und keine Infos zum Frühstück. Das Bad weist zahlreiche Schimmelflecken auf. Es gab keine zwei Einzelbetten, wie angegeben. Der Teppich hat unansehnliche Flecken. Das Zimmer ist so klein bzw. eng, so dass man sich absprechen muss, wer zuerst durchgeht. Für den Preis absolut nicht gerechtfertigt. Nur das Personal war sehr nett aber das reißt es nicht raus.
Sabine, 1-night trip

6/10 Good

Tamara, 1-night trip

6/10 Good

Lauand, 2-night trip

10/10 Exceptional

EZGI, 4-night trip