4/10 Fair
Nov 27, 2018
Horrible experience
Most unpleasant experience ever. The front desk tried to trick us by giving twin beds set together instead of of our booking for king beds. First they said no more king beds, then I demanded for the reservation I made. Front desk staff was rude. Hotel is not maintained. They have 2 breakfast buffets. One for Chinese and another for the rest. I don’t understand that. I think this hotel is good for Chinese travelers. But hotel staff are very demanding as if they are giving rooms for free. Breakfast is not good unless u like to have omelet everyday. I think the management have completely neglected the hotel maintenance. Wonder how they have got 4.5 star rating by Hotels.com
Ishan
Ishan, 2-night family trip
Verified Hoteles.com guest review