Unwind in a tropical paradise at Zamas Hotel, where you can indulge in beach massages and Thai spa services. Soak up the sun on the private white sand beach, or explore the ocean views while savoring international cuisine at Que Fresco restaurant. Onsite activities include fishing, snorkeling, and scuba diving.
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
What's nearby
SFER IK - 7 min walk - 0.6 km
Tulum Beach - 14 min walk - 1.2 km
Jaguar Park - 18 min walk - 1.5 km
Tulum National Park - 18 min walk - 1.5 km
Acceso al Parque Jaguar - 18 min walk - 1.5 km
Getting around
Tulum Intl. Airport (TQO) - 49 min drive
Cancun Intl. Airport (CUN) - 100 min drive
Airport shuttle (surcharge)
Restaurants
Papaya Playa Beach Club - 9 min walk
Maya Tulum - 10 min walk
Mateos - 1 min walk
Zamas Restaurant + Bar - 1 min walk
La Eufemia - 10 min walk
About this property
Zamas Hotel
At Zamas Hotel, you can hit the beach to enjoy the shade from a beach umbrella or get a beach massage, plus you'll be within a 15-minute walk of Tulum Beach. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials, and the outdoor pool provides fun for everyone. Offering a beachfront location, Que Fresco serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers like the room service.
At a glance
DONE
Hotel size
17 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
Restaurant
Bar/lounge
Room service
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
On the beach
Scuba diving
Snorkeling
Shopping
Fishing
Bicycle rentals nearby
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Mosquito nets
An outdoor pool
Arcade/game room
Spa services
Room amenities
Home comfort
Air conditioning
Ceiling fan
What to enjoy
In-room massage
Freshen up
Shower only
Free toiletries
Towels
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.
Dining
Que Fresco - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 1000 per pet, per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum
Frequently asked questions
Does Zamas Hotel offer free cancellation for a full refund?
Yes, Zamas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zamas Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Zamas Hotel?
Yes, pets are welcome. There's a charge of MXN 1000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Zamas Hotel?
Sorry, there's no onsite parking at Zamas Hotel.
Is airport shuttle service offered by Zamas Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Zamas Hotel?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.
What is there to do at Zamas Hotel and nearby?
Have fun with onsite activities like fishing, snorkeling, and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and an arcade. Zamas Hotel also has a garden.
Are there restaurants at or near Zamas Hotel?
Yes, Que Fresco offers alfresco dining, international cuisine, and ocean views.
What's the area around Zamas Hotel like?
Zamas Hotel is located on the waterfront in Zona Hotelera, a short 16-minute walk from Tulum National Park and 12 minutes' walk from Tulum Beach.
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Reviews
Zamas Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.6
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property offers stunning views, perfect relaxation spots, and direct access to the ocean. (11 reviews)
The pool was great and provided a refreshing option for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Beach
Room
Location
Restaurant
Ocean
Sunrise
Food
Reviews
Verified
10/10 Exceptional
Apr 14, 2026
The pool was great as were the staff.
Annie
Annie, 5-night trip
Verified
10/10 Exceptional
Jan 20, 2026
We loved everything here. The owner is absolutely amazing and on site great place for a quiet romantic getaway.
brandy
brandy, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Room was clean, pool was clean, great hospitality.
Daniel was very nice checking us in. Answered all our questions.
Cassaundra
Cassaundra, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2026
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money.
Note though we did not use the pool as it was less accessible to our room.
David
David, 3-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Very nice stay! We loved being right on the beach! Staff was super helpful and Daniel was awesome
davena
davena, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Corey
Corey, 4-night trip
Verified
10/10 Exceptional
Feb 12, 2026
We stayed in the Casa Vallejo villa on the hotel property. It was awesome having the privacy and space of the villa, but the amenities of the hotel. Daniel and Fernado who run the hotel were amazing and took care of everything we needed. They set up massages for our group and a yoga class and connected us with a boat excursion that was great. We ended up eating a lot at the hotel restaurant and enjoyed it. The beach directly in front of the hotel is not the best in Tulum, but it is hard to complain when everything else is great.
Julia
Julia, 4-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Overall atmosphere was excellent for a restful, fun filled vacation. Everything was clean, quiet, relaxing, rustic as a tropical island beach should be. Access to and from Tulum Airport, Maya Tren, ADO shuttle buses, the Jaguar Park, ruins, beaches, cenotes, and town center were very convenient. Every member of the staff at the restaurant, front desk, and room cleaning were very friendly and polite, and very quick in attending to my needs. Daniel at the front desk was very accommodating and informative.
REYNALDO
REYNALDO, 5-night trip
Verified
10/10 Exceptional
Nov 19, 2025
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
Jeremy
Jeremy, 5-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Amazing huge room upstairs accross the street with ocean views from all windows! Very romantic and cool. Fabulous vibe. Danial at the front is so personable and helpful. He helped us plan everything The restaurant is yummy with views that go on forever. Overall lovely experience.
Laurie
Laurie, 3-night trip
Verified
10/10 Exceptional
Feb 9, 2026
I could say endless nice things about this hotel, truly! My room opened right onto the beach and the view was breathtaking. Being able to roll out of bed every morning with a cup of coffee and sit in my hammock was fantastic. The staff was so friendly and helpful. They went above and beyond. The food at the restaurant was great and the view exceptional. The pool was also great as a second swimming option. And get the massages! They set ours up on the upper floor of one of their vacant suites. We got a beautiful view of the ocean and a gentle breeze. The masseuse was amazing. I don’t remember the last time I felt so relaxed. If you’re into birds, there were so many to see just chilling on the beach. Off the top of my head we saw grackles, plovers, swallows, cormorants and pelicans. 10/10 no notes.
Lynzi
Lynzi, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2025
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Bridget
Bridget, 2-night trip
Verified
10/10 Exceptional
May 18, 2024
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Anya
Anya, 6-night trip
Verified
10/10 Exceptional
Feb 5, 2025
The rooms were wonderful and had a beatiful view of the ocean
suzanne
suzanne, 4-night trip
Verified
10/10 Exceptional
Jun 24, 2025
A true Tulum GEM!
This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
Christine
Christine, 4-night trip
Verified
10/10 Exceptional
Feb 25, 2025
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Lisa
Lisa, 5-night trip
Verified
10/10 Exceptional
Apr 11, 2024
Awesome stay
Great location. Friendly staff. Good food.
Everything is great about Zamas.
Venugopal
Venugopal, 4-night trip
Verified
10/10 Exceptional
Jan 10, 2025
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
Ashley
Ashley, 3-night trip
Verified
10/10 Exceptional
Apr 30, 2025
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation.
We finally made the trip and have just had the most magical stay at this very special hotel.
Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view.
The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
Ian
Ian, 4-night trip
Verified
10/10 Exceptional
Aug 7, 2023
Tulum GEM!
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Christine
Christine, 4-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Our room was on the beach. It was heavenly. Total privacy in our little 'hut". PERFECT.
catherine
catherine, 5-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Love it here
Zarvan
Zarvan, 1-night trip
Verified
10/10 Exceptional
Aug 18, 2025
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Jamillah
Jamillah, 4-night trip
Verified
10/10 Exceptional
Mar 24, 2024
We were very pleased with our first time at Zamas and look forward to a return trip.