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Citadel Hotel

Hotel convenient to Port of Calais

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadel Hotel

Superior Double Room | Free WiFi
Exterior
Coffee and/or coffee maker
Superior Double Room | Bathroom | Free toiletries, hair dryer, towels
Lobby lounge

Reviews

5.6 out of 10

Popular amenities

  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Near the beach
  • Breakfast available
  • Self parking
  • Limited hour front desk
  • Newspapers in lobby (surcharge)

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Connecting Rooms

Free WiFi

Family Room, Connecting Rooms

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

Free WiFi

Superior Twin Room

Highlights

Heating
TV
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

Highlights

Heating
Free cribs/infant beds
TV
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property amenity
Holiday Inn Calais, an IHG Hotel
Pet friendly
Parking available
Free WiFi
Connecting rooms available
8.0 out of 10, Very Good, (908)
The price is $72
$84 total
includes taxes & fees
Dec 12 - Dec 13
Holiday Inn Calais, an IHG Hotel
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About the neighborhood

Map
28 RUE ROYALE, Calais, Pas-de-Calais, 62100

What's nearby

  • Calais Hotel de Ville - 9 min walk - 0.8 km
  • Calais Lighthouse - 9 min walk - 0.8 km
  • Calais Beach - 19 min walk - 1.6 km
  • Port of Calais - 7 min drive - 4.2 km
  • Cité Europe - 7 min drive - 6.0 km

Getting around

  • Lille (LIL-Lesquin) - 84 min drive
  • Calais City Station - 5 min walk
  • Calais (XFF-Frethun Train Station) - 12 min drive
  • Les Fontinettes Station - 25 min walk

Restaurants

  • ‪Café de la Tour - ‬3 min walk
  • ‪Le Chill - ‬3 min walk
  • ‪Brasserie l'Hovercraft - ‬1 min walk
  • ‪Histoire Ancienne - ‬1 min walk
  • ‪Le Centaure Brasserie - ‬4 min walk

About this property

Citadel Hotel

At Citadel Hotel, you'll be within a 10-minute drive of Port of Calais.

Languages

English, French, Italian

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 8 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 7 per night)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)

Room amenities

Be entertained

  • Television

Home comfort

  • Heating

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Breakfast is offered for an extra charge of approximately EUR 7 per person

Parking

  • Self parking costs EUR 7 per night

Policies

This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Citadel Hotel Calais
Citadel Hotel
Citadel Calais
Citadel Hotel Hotel
Citadel Hotel Calais
Citadel Hotel Hotel Calais

Frequently asked questions

Does Citadel Hotel offer free cancellation for a full refund?
Yes, Citadel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadel Hotel?
Yes, pets stay free.
Is parking offered on site at Citadel Hotel?
Yes. Self parking costs EUR 7 per night. Parking spots may be limited.
What are the check-in and check-out times at Citadel Hotel?
Check-in start time: 4 PM; Check-in end time: 8 PM. Check-out time is 11 AM.
What's the area around Citadel Hotel like?
Citadel Hotel is a short 5-minute walk from Calais City Station and 9 minutes' walk from Calais Hotel de Ville.

Citadel Hotel Reviews

Reviews

5.6

7.2/10

Cleanliness

5.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Good

Convenient
Very central, close to shops and restaurants . Only 10 drive from the Eurotunnel.
Ines, 1-night family trip
Verified Hoteles.com guest review

2/10 Poor

Even for just 1 overnight stay en-route and at (as low as) £35.00 We will NOT use this hotel again. The lights in the room were not working. Electricity wiring looked a bit dodgy. Had to leave the window open because it felt unclean. It's on the noisy road with bars and pubs. Basically didn't sleep well. Shower was leaking. Overall rubbish.
Naresh, 1-night romance trip
Verified Hoteles.com guest review

6/10 Good

The room was clean. You get what you pay for.
1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Value for money
We had 3nights at Citadel, but we had 2nights in a double room and one night in a twin. Nice crisp white bed linen and towels. Twin room felt more spacious and as it had two windows. Nice accommodation for the price. Very central for Ferry port, and bars and restaurants. Very helpful staff.
Valerie, 1-night romance trip
Verified Hoteles.com guest review

2/10 Poor

poor hotel no reception
pass not working ,bed was terrible, double glazing not seal properly I will not recommend this hotel to anyone not worth a star
jean , 1-night trip
Verified Ebookers guest review

2/10 Poor

I was scammed.
Hotel was locked up on arrival, it was pouring with rain. I tried the buttons no joy. I then noticed a piece of appear to call. Not mowing the local code I had to find that then call the number. Someone replied and said they would come. Someone did and we went inside. No booking on there system they said. Hotel full. Hotels.com no good they said. I was not happy. We have another hotel not far I you go there we have one room left. So in the pouring rain what else could I do. I was dire, filthy, old. No wifi, shower head broken off and a piece of cord for a shower. Bed was filthy. I eat tried to sleep, couldn't and left after 5am. Funny though that they said go to the room and I can pay when I come down, they they had taken payment by the time I came back so they found the booking. I was not pleased I was not in what I booked, as I had stayed there before with the BBC. This was a scam, total scam, never again will I be booking this way.
Verified Hoteles.com guest review

8/10 Very Good

ideal for stop over
central location, good for stop over, good value for rate..
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Decent out of the Calais Budget hotels.
I returned here, after trying out all the local lowest price hotels, that's 25-35 euro. I'd rate them in this order Belazur & Citadel - yes Beffroi, Pacific - no not unless others are booked out Marie Tudor - no don't even think about it. Citadel room, I've stayed in 3 of the 9, are fine for cleanliness. Hard to work out how to use the TVs, the water in the showers can be variable, but rooms renovated, warm, not damp smelly like Pacific and Marie Tudor. Worst part is having to go to Belazur to collect the key, that's a pain and should be clearly written on the adverts on hotels.com.
Bernadette, 1-night business trip
Verified Hoteles.com guest review

4/10 Fair

Outside was warmer than the hotel room
No heating when we told the reception he just shrugged it off with no attempt to rectify the problem and it was cold that night. Perfect for those who don't like heat or warmth !
1-night business trip
Verified Hoteles.com guest review

2/10 Poor

FREEZINGHELL.com
Shockingly, the Citadel hotel, in Calais', was closed when I arrived: along with four others: some local 'scandal', involving the Police, according to locals. While trying to find somewhere else, I had my wallet pickpocketed, and I spent a rather 'purgatorial' night on a park bench. I'm currently trying to get my money back from Hotels.com. No 'accommodation' on that score either, as yet.
Verified Hoteles.com guest review

4/10 Fair

One night only
No lift but four flights, not all rooms have own toilet which is not mentioned in the ads, showers inadequate- too small and little pressure. Worst of all the reception only operates for one hour from 4pm - 5pm so it is almost impossible to get in touch with them (they pack the phone away and don't answer or have a message service)
Verified Expedia guest review

8/10 Very Good

Cheap
For the price this is great stopover. I could not get in! Hotel is locked, small foyer with no receptionist. No notice on how to check in, went round to other hotels asking advice until someone who could tell me sister hotel for checking in. Otherwise cheaper than anywhere else, shower too small
Verified Ebookers guest review

8/10 Very Good

A lovely stay.
I was very much impressed with my little room. It was just a simple, self contained room but it was lovely after a long day to have a space of my own to return to. I stayed for 5 nights, the room was always clean but the sheets were not cleaned for the entire stay. The staff were lovely. The bars across from the hotel were fantastic and cheap.
Verified Hoteles.com guest review

6/10 Good

One night stay
The room was small but clean. The beds were comfortable and the shower and loo were clean and functioned well. This is a small hotel with only 9 rooms, all up steep stairs to the 1st, 2nd and 3rd floors. No lift, so not suitable for visitors with mobility difficulties. The young lady on reception duty was helpful. The rooms have little sound insulation so could be noisy. No public rooms, coffee shop or other facilities. All in all, fine for a brief stay, probably not for any length of time
Verified Expedia guest review

4/10 Fair

Good location 5 mins walk to the beach (plaga)
Do not expect much from this hotel, we arrived at the hotel at 5pm. There no one to open the door as you needed a code to get in. There was a sign at the door to go to a near by hotel. We did and at the reception they took our details and gave us the key to the room,and code for the entrance door. The room was very tidy, the bathroom has no bath and is very small so if you think you are over weight that is definitely a bathroom you don't want to use. My room came with a balcony so that was a plus for me. The bed was comfortable but not good for action (noisy) The TV works but it says no signals when it comes on. Will I stay there again? I really don't know:)
Verified Expedia guest review

4/10 Fair

Unfortunately not the cleanest choice...
I BOOKED THE SO CALLED SUPERIOR DOUBLE ROOM BUT IT WAS VERY SMALL AND NOT VERY CLEAN. BUT COMPARED TO OTHER CHOICES IN CALAIS IT IS UNFORTUNATELY ONE OF THE ONLY PLACES TO STAY IN CALAIS.
Verified Expedia guest review

6/10 Good

Small Hotel on the main street
Very small roos but for the price. Light switch could of been nearer to the bed for if you wanted to get up during the night
Verified Expedia guest review

6/10 Good

Key Issue
The room was fine, it was clean, the TV barely worked, but this is a lowest budget room, cannot complain about a tiny thing. The hardest bit was getting the keys and took up half an hour. Firstly the keys are no longer kept at the Pacific hotel on the same street but further away at hotel Belazur. The receptionist was so busy speaking with his Arabic friends in the foyer, I had to phone him on the hotel number on his desk and finally I found out who was the receptionist. I could have stolen the mobile phone left on the desk I assume was his or any number of things around his desk, so deep in conversation he was with his friends and so work shy he was too. Finally I got the key and back I went to the Cidadel, 2 hotels later. I won't book here again unless I have too, simply due to the difficulty in getting the key.
Verified Hoteles.com guest review

8/10 Very Good

Short stay
The hotel was a budget priced hotel, but far exceeded our expectations it was spotlessly clean warm and very comfortable, ideal location for local amenities and managed to park just outside the hotel. the only negative was that the hotel didn't have tea and coffee making facilities, even just a kettle would have been good.
Verified Hoteles.com guest review

6/10 Good

Close to Euro tunnel
No sleep... soooo noisy across the road pub. People shouting, dogs barking till very late into night.
Verified Expedia guest review

8/10 Very Good

Cheap, clean, great location
Cheap and clean hotel right in the Center of action. Close to bars and restaurants. Great for spending a nite.
Verified Expedia guest review

8/10 Very Good

The staff was lovely, friendly and nice.
Verified Hoteles.com guest review

8/10 Very Good

Great place
The hotel was great, the only negative was that the people in the room beside me were loud and smoking.
Verified Hoteles.com guest review

8/10 Very Good

Good hotel if traveling in the Eurotunel
Small hotel but great for a one night rest if travelling in the eurotunel. Great location just in the high street.
Verified Hoteles.com guest review

4/10 Fair

No ensuite shower broken totally unacceptable
My experience was not impressed with the hotel the reception we received or the service
Verified Expedia guest review