My experience was with two different rooms. Initially I was in a street facing room that was rather gloomy and had lots of street noise. I asked if I could be changed to an ocean facing room and they were able to accommodate me within three days for the remainder of my three week stay at no extra cost. The difference was night and day. My new room, 317, had much larger window space to lighten the room and my spirits, with a view of palm trees, beach and sea, there was a little balcony with a table and two chairs and, although the El Dorado says they do not have small in-room fridges, there was a small fridge in this room – a bonus!
That being said, the room was still very basic, no light over the main room mirror, no hairdryer in the bathroom, nor a glass to use as a toothbrush glass. I was grateful for the two small bottles of water each day and daily housekeeping. The bed was firm but more comfortable than the hard bed in my initial room.
My biggest disappointment was that Expedia‘s description of this hotel said they spoke both English and Spanish and, in fact, throughout my three-week stay there was never anyone at the front desk who spoke English. Very awkward and tedious to try to communicate through my phone’s translator app.