I was a single woman traveling alone during for the holidays, the Stay Kook is next door to a questionable establishment with people hanging out that left me not feeling very safe. I then learned that the balcony of my first floor room has no lock on the door. I asked that it be addressed and was advised nothing would be done, but it’s safe. Even the attendant advised that he had raised the same concerns to the manager. However, I was advised that there were no other rooms available and my money would not be returned to me. So, either remain in a scenario hat was clearly not safe or lose my money. I chose safety, so lost nearly 300 US.