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Best Western Mountain Lodge at Banner Elk

2.5 star property
Hotel convenient to Sugar Mountain Resort

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Mountain Lodge at Banner Elk

Exterior
Garden
Lobby
Pillowtop beds, in-room safe, laptop workspace, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Connecting rooms available
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Conference space
  • Concierge services

For families (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is $130
$147 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Graystone Lodge, Ascend Hotel Collection

Pool
Free breakfast
Pet friendly
Free parking
9.4 out of 10, Exceptional, (763)
The price is $116
$131 total
includes taxes & fees
Feb 4 - Feb 5
Graystone Lodge, Ascend Hotel Collection
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About the neighborhood

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 11 min walk
  • Sugar Mountain Resort - 5 min drive
  • Land of Oz - 12 min drive
  • Beech Mountain Resort - 14 min drive
  • Hawksnest Tubing Park - 17 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬14 min drive
  • ‪5506' Skybar - ‬12 min drive

About this property

Best Western Mountain Lodge at Banner Elk

At Best Western Mountain Lodge at Banner Elk, you'll be within a 15-minute drive of Sugar Mountain Resort and Beech Mountain Resort. Guests can take a dip in the seasonal outdoor pool or visit the fitness center for a workout. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 38
  • Wheelchair-accessible pool
  • Closed captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.01 per stay (rates may vary)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May 29 to September 05

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Frequently asked questions

Is there a pool at Best Western Mountain Lodge at Banner Elk?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Best Western Mountain Lodge at Banner Elk?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Mountain Lodge at Banner Elk?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Mountain Lodge at Banner Elk?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Best Western Mountain Lodge at Banner Elk and nearby?
Have fun with nearby winter activities like downhill skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.
What's the area around Best Western Mountain Lodge at Banner Elk like?
Best Western Mountain Lodge at Banner Elk is a short 11-minute walk from Lees-McRae College and 18 minutes' walk from Banner House Museum. Travelers say that the hotel is in a great location.

Best Western Mountain Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Stacy, 3-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Great hotel, close to Sugar Mountain
Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great skiers stay
Good people. Breakfast too. Real eggs. Manager Ms Monroe is great. Always try to stay here for skiing at Sugar.
Justin, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Vitor Hugo, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

New Year's Eve in Banner Elk
Very well located hotel close to everything. Good service. Pets allowed. We stayed here twice as a family. In my opinion, the only thing that could be improved would be more breakfast options, especially for children.
Vitor Hugo, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

We arrived late after a full day on the slopes and check-in was a breeze everyone was very nice. We met 2 ladies sitting in the lobby who were still staying there from hurricane Helene. Amazing hospitality and love towards those affected by the storm. Will stay again!
Andrew, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Aegis, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

The stay was normal, the breakfast was very southern, which I enjoy allot. Staff was very friendly and helpful. Would recommend to solo stays and friends and family. Will be back more than likely.
Nicky, 1-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Excellent service and great people but the hotel is outdated, breakfast was ok
Pedro, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Antonio, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Keith, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great for Oz
Beautiful location. Easy check in. Great breakfast. We stayed to visit Oz. Highly recommend. Good value.
Amy, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Dan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Averie, 2-night trip
Verified Expedia guest review

8/10 Very Good

This was a nice, clean place to stay. Loved how convenient it was to everything. We only stayed a night. Unfortunately it was very loud starting at 5am. From people being loud to garbage being collected, all before 6am. But thankfully everything else was very good, including it being clean and the breakfast offered was very nice. I do recommend trying them as my experience may have been just a fluke.
Jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

My daughter and I stayed here in the aftermath of Hurricane Helene after being trapped in Banner Elk. Despite having no electricity, water, cell service, phone or internet the management, staff and everyone else there all came together as a community and worked together to do everything possible for each other and everyone there and to keep everyone's spirits high Despite all the tragedy and destruction. We will forever remember the smiling faces, kindness and support offered by the wonderful people here. May God bless you and yours.
Jeremiah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ella, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Staff was very friendly. Had easy parking. It was clean and had comfortable beds and pillows. Although the shower head was tiny it done it's job. Could definitely use an upgrade on the shower head. But other then that breakfast was good and the stay was nice and quiet.
3-night trip
Verified Hoteles.com guest review

4/10 Fair

The room smelled old, carpets need to be ripped out and overall rooms need to be updated.
2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

My friend had an accident while we were staying here. Everyone was very thoughtful and helpful!!
Cheryl, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Graham, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and efficient!
Brenda, 1-night family trip
Verified Expedia guest review

8/10 Very Good

It was a nice place to stay for a couple of days. The bathroom was really small and there were no elevators. But for us it was fine.
Deborah, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Good location to OZ Very friendly and clean
Karen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vry nice
Brick, 1-night trip
Verified Expedia guest review