8/10 Very Good
Sep 17, 2022
Stunning location. Beds are ROCK hard though and I felt the staff were not really accommodating for very simple things. For example, I requested to be moved to a smaller side table, but the staff was not flexible and insisted my seat is in the middle of the dining hall. I was traveling alone and the side table I asked for no one was ever seated there in the end. Basic information like sharing that there is no detergent in the laundry room before I went for the long walk there could have saved me a trip all the way back to the gift shop to buy detergent. Small things like that just made me feel the staff were a bit sleepy and perhaps not happy with their job.
I enjoyed walking around their grounds though and was the perfect location for hiking Amagi. The weather was perfect and I would stay again with my family. Perhaps better accommodated for families rather than solo travelers.
Megumi
Megumi, 2-night trip
Verified Expedia guest review