Best Western Toluca combines the charm of a local coffee shop with modern conveniences like a gym and business center. Unwind with dry cleaning services, explore nearby attractions via the area shuttle, or dine at Los Arcos restaurant – guests rave about this hotel’s warm atmosphere.
Reviews
7.47.4 out of 10
Good
Popular amenities
Gym
Bar
Laundry facilities
24/7 front desk
Non-smoking
Free parking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Fitness center
Room service
Coffee shop/cafe
Business center
Meeting rooms
Area shuttle
24-hour front desk
Front-desk safe
Snack bar/deli
Vending machine
Feel at home (6)
Children stay free
Private bathroom
Cable/satellite TV service
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is $62
$62
$75 total
includes taxes & fees
Mar 5 - Mar 6
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking
Autonomous University of Mexico State - 7 min drive
Metropolitan Bicentennial Park - 8 min drive
The Cosmovitral - 8 min drive
Galerias Metepec Shopping Center - 13 min drive
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 37 min drive
Area shuttle (surcharge)
Restaurants
Mariscos el Dorado - 4 min walk
Las Tejas - 11 min walk
La Calle de los Mariscos - 11 min walk
Carnitas "El Pali - 5 min walk
Ostionería Barco de Alvarado's - 4 min walk
About this property
Best Western Toluca
Best Western Toluca puts you within a 15-minute drive of Nevado de Toluca National Park and Galerias Metepec Shopping Center. Guests can visit the fitness center for a workout or grab a bite to eat at Los Arcos, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Offsite
Area shuttle within 10 km*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
Los Arcos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec
Frequently asked questions
Are pets allowed at Best Western Toluca?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Toluca?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Toluca?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Best Western Toluca and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Toluca?
Yes, Los Arcos offers Mexican cuisine.
What's the area around Best Western Toluca like?
Best Western Toluca is located a short 17-minute walk from Cyberbox.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Best Western Toluca Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 24, 2024
Totally enjoyed our stay and we will be back.
Elaine
Elaine, 3-night trip
8/10 Very good
Jul 5, 2024
It’s a good hotel but need up keeping in the room
Juan Carlos
Juan Carlos, 5-night trip
10/10 Exceptional
Oct 28, 2024
The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Jorge
Jorge, 2-night trip
8/10 Very good
Oct 1, 2024
They should install a vending machine
Orlando
Orlando, 3-night trip
10/10 Exceptional
Oct 16, 2022
Safe place and clean
Veronica
Veronica, 6-night trip
6/10 Good
Nov 27, 2023
The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Montserrat
Montserrat, 2-night trip
10/10 Exceptional
May 26, 2024
Reajustar la rrvadrray
Mariana
Mariana, 1-night trip
10/10 Exceptional
Jan 1, 2023
Location convenient they nees a little Too. Up. Old and short bathroom .
Francisco
4/10 Fair
May 10, 2024
Hotel needs some upgrades.
The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Norma
Norma, 3-night trip
6/10 Good
Aug 8, 2023
That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Juan Carlos
Juan Carlos, 3-night trip
6/10 Good
Dec 24, 2024
Decepcionado
Me pareció muy descuidado el hotel.
Focos fundidos
Sin suficientes toallas en el baño
Algo muy desagradable fue que la TV sólo tenía 4canales y uno de material porno, ES UN HOTEL FAMILIAR!!!!
Adicional a ello el control remoto sólo funcionó un para de veces y luego nada.
la habitación que me tocó da al estacionamiento del hotel de paso de a lado, mucho ruido risas, en la madrugada.
Realmente pensaré bien si me vuelvo a quedar en ese hotel. Es una pena porque está muy bien ubicado para mis actividades en Toluca .
José
José, 1-night trip
10/10 Exceptional
Dec 16, 2024
Confortante.
Muy confortante, fuimos por competencia de mi novio así que llegamos sólo a descansar, muy relajante.
Maricruz
Maricruz, 1-night trip
10/10 Exceptional
Dec 4, 2024
Oscar
Oscar, 1-night trip
8/10 Very good
Nov 25, 2024
Cómodo para descansar
Bastante cómodo, aunque en la habitación hizo falta la cafetera y el tapón de la tina para poderse relajar en ella
Emmanuel
Emmanuel, 1-night trip
8/10 Very good
Nov 25, 2024
Un poco viejas las instalaciones
Ricardo
Ricardo, 1-night trip
2/10 Poor
Nov 25, 2024
Francisco javier
Francisco javier, 3-night trip
10/10 Exceptional
Nov 20, 2024
Fueron muy amables y todo estaba muy limpio
Elia
Elia, 2-night trip
6/10 Good
Nov 15, 2024
Toallas viejas, olor a humedad en habitación, baño muy antiguo, regadera con tina sin funcionar
Salvador Alejandro
Salvador Alejandro, 1-night trip
10/10 Exceptional
Nov 15, 2024
Excelente servicio, a muy buen precio y bien ubicado, muy limpio e incluye desayuno
misael
misael, 2-night trip
8/10 Very good
Nov 3, 2024
Buena administración!
Cristina
Cristina, 1-night trip
8/10 Very good
Nov 1, 2024
El agua caliente tarda mucho en salir y el desperdicio de esta es significativo.
Eunice
Eunice, 2-night trip
10/10 Exceptional
Oct 31, 2024
Bonito Hotel y tranquilo
mario diaz
mario diaz, 1-night trip
10/10 Exceptional
Oct 27, 2024
Deben mejorar mucho
No tienen elevador, pocas habitaciones sin tina, no es inclusivo con personas con discapacidades, el baño es pequeño y todo se moja, tarda en salir el agua caliente como 20 minutos y solo tienen para desayunar huevos lo único bueno es la atención ya que sus empleados son muy amables
Ana Maria
Ana Maria, 2-night trip
10/10 Exceptional
Oct 22, 2024
Excelente hotel para descansar, sobre todo si estas de paso. Muy limpio, muy amable el personal.