This hotel definitely has a unique style, but it is NOT a 4-star property. At least not when visiting in winter. We stayed in junior suite (on the top floor) which has a large separate bathroom where the only heating was a small, portable radiant heater. Add in the tile flooring and the bathroom was always freezing. You could leave the door open to get heat from the bedroom, except the bathroom had a glass section of roof (over the toilet of all places) with 3 air conditioning (?) units which seemed to keep running constantly and were too noisy at night. The bathroom had a nice big claw foot tub, but only enough hot water to half fill it. The "offsite parking" is a parkade nearby they have a deal with, but you get to haul your luggage from there uphill to the hotel on narrow streets with even more narrow sidewalks. The parkade itself is a nightmare of narrow lanes and impossible sharp turns (dinged the rims multiple times). The bed was fairly firm and literally just outside the window was a church steeple with bells that rang hourly from 9am to 10pm (rough if you're jet lagged). The breakfast was fairly good, although limited in some choices (fruit in particular). There is a hot menu of eggs you can order from, except the second morning our waiter seated us, got use our tea and an empty(?) cup of "coffee" and then disappeared never allowing us to order from the menu. Just too many issues for a 4-star hotel.