In the heart of Mexico City, Hotel Universal offers a warm welcome with in-room WiFi and free self parking. Guests have praised the 24-hour front desk for its convenience and tour/ticket assistance.
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
What's nearby
Alameda Central - 4 min drive - 3.3 km
Palacio de Bellas Artes - 4 min drive - 4.0 km
Paseo de la Reforma - 4 min drive - 3.8 km
Zócalo - 5 min drive - 4.0 km
Basilica of Our Lady of Guadalupe - 6 min drive - 4.3 km
Getting around
Benito Juarez International Airport (MEX) - 14 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 44 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 68 min drive
Mexico City Buenavista Station - 11 min drive
Mexico City Fortuna Station - 24 min drive
Tlalnepantla de Baz Station - 29 min drive
Estacion F.C Hidalgo (destruida) Station - 3 min walk
Lagunilla Station - 14 min walk
Tlatelolco Station - 17 min walk
Restaurants
Caldos de Gallina la Villa - 7 min walk
Tortas don juan - 7 min walk
Tortas Gigantes la Villa - 7 min walk
Little Caesars Pizza - 4 min walk
La kafeta - 7 min walk
About this property
Hotel Universal
Hotel Universal puts you just a 5-minute drive from Paseo de la Reforma and Palacio de Bellas Artes. Guests will have free perks like WiFi and self parking. Also, Alameda Central and Monument to the Revolution are just a 5-minute drive away. Public transportation is just a short walk: Estacion F.C Hidalgo (destruida) Station is 3 minutes and Lagunilla Station is 14 minutes.
Languages
English, Spanish
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in start time: 8:00 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 2 PM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Onsite carport and garage
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
DVD player
LCD television
Cable TV channels
Home comfort
Slippers
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking height restrictions apply
Policies
This property accepts cash.
Also known as
Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City
Frequently asked questions
Does Hotel Universal offer free cancellation for a full refund?
Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Universal?
Check-in start time: 8:00 AM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 2 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What's the area around Hotel Universal like?
Hotel Universal is a short 3-minute walk from Estacion F.C Hidalgo (destruida) Station and 11 minutes' walk from Tlatelolco Archaelogical Site.
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Hotel Universal Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 15, 2024
A good choice for a short stay
Alina
Alina, 3-night trip
10/10 Exceptional
Apr 8, 2024
Cheap, clean and near the airport
Cheap yet clean and in a good spot of town
Tyrus
Tyrus, 1-night trip
10/10 Exceptional
Jul 24, 2022
I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Nathalie
Nathalie, 5-night trip
10/10 Exceptional
Oct 7, 2024
rbojr
clean comfortable great staff hot water
robert
robert, 6-night trip
10/10 Exceptional
Oct 1, 2024
rbojr
clean comfortable excellent staff hot water
robert
robert, 1-night trip
10/10 Exceptional
Oct 14, 2024
rbojr
amazing beautiful mexico city
robert
robert, 7-night trip
10/10 Exceptional
Aug 11, 2024
The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Ron
Ron, 1-night trip
8/10 Very good
May 23, 2024
rbojr
the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
robert
robert, 7-night trip
2/10 Poor
Feb 27, 2024
Young woman hanging around roaming the halls late at night past 1am
Orville
Orville, 1-night trip
4/10 Fair
Jan 8, 2024
The staff was helpful. The bed was ok.
The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Doug
Doug, 1-night trip
10/10 Exceptional
Feb 18, 2025
Martha Beatriz
Martha Beatriz, 1-night trip
6/10 Good
Jan 26, 2025
Josafat
Josafat, 1-night trip
6/10 Good
Dec 16, 2024
Fernando
Fernando, 1-night trip
8/10 Very good
Dec 7, 2024
Daniel
Daniel, 1-night trip
10/10 Exceptional
Nov 24, 2024
omar
omar, 1-night trip
8/10 Very good
Oct 11, 2024
Ana Laura
Ana Laura, 1-night trip
8/10 Very good
Sep 28, 2024
Bien todo. Resuelves
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
Sep 24, 2024
Katsuhisa
Katsuhisa, 2-night trip
10/10 Exceptional
Sep 24, 2024
LUIS FELIPE
LUIS FELIPE, 2-night trip
4/10 Fair
Sep 19, 2024
es un motel con baja calidad
ramon ferreiro
ramon ferreiro, 3-night trip
8/10 Very good
Sep 14, 2024
En lo general bien
Rikardo
Rikardo, 1-night trip
8/10 Very good
Aug 26, 2024
El precio y el check in me resultaron muy convenientes para mi visita.
Gladys
Gladys, 2-night trip
10/10 Exceptional
Aug 16, 2024
Siempre la atención es muy cálida
omar
omar, 1-night trip
10/10 Exceptional
Aug 12, 2024
Muy padre
Pues a mi me agrado mucho muy tranquilo todo bien definitivamente si regresaría otra vez
Elvia
Elvia, 1-night trip
8/10 Very good
Jul 28, 2024
Buen servicio buena ubicación lugar bastante cómodo para pasar una buena noche