Hotel Casa La Merced

3.0 star property
Hotel with outdoor pool, near Parque Central

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Casa La Merced

Outdoor pool
Exterior
Fountain
Exterior
Standard Double Room | In-room safe, individually decorated, individually furnished, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Free grocery shopping service
  • Front-desk safe
Feel at home
  • Private bathroom
  • Living room
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

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About the neighborhood

Map
Calle Real Xalteva, In front of the church La Merced, Granada

What's nearby

  • Granada Cathedral - 4 min walk - 0.4 km
  • Parque Central - 5 min walk - 0.4 km
  • Calle la Calzada - 6 min walk - 0.6 km
  • Old Train Station - 15 min walk - 1.3 km
  • Laguna de Apoyo - 11 min drive - 6.1 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 55 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Tostometro - ‬5 min walk
  • ‪Cafe Las Flores - ‬4 min walk
  • ‪Boca Baco - ‬6 min walk
  • ‪Lucy's Café - ‬2 min walk
  • ‪Kiosco Del Gordito - ‬3 min walk

About this property

Hotel Casa La Merced

When visiting Granada, Hotel Casa La Merced is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a snack bar/deli, a terrace, and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 11 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 6 AM; Check-in end time: 9 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference center (969 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1890
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Colonial architecture

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65.00 per vehicle (one way)

Parking

  • Parking height restrictions apply

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Casa Merced Inn Granada
Casa Merced Inn
Casa Merced Granada
Casa La Merced
Hotel Casa La Merced Hotel
Hotel Casa La Merced Granada
Hotel Casa La Merced Hotel Granada

Frequently asked questions

Is there a pool at Hotel Casa La Merced?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Casa La Merced?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa La Merced?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel Casa La Merced?
Yes, an airport shuttle is available. The charge is USD 65.00 per vehicle one way.
What are the check-in and check-out times at Hotel Casa La Merced?
Check-in start time: 6 AM; Check-in end time: 9 PM. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at Hotel Casa La Merced and nearby?
Hotel Casa La Merced has an outdoor pool and a garden.
Are there restaurants at or near Hotel Casa La Merced?
Yes, there's an onsite restaurant.
What's the area around Hotel Casa La Merced like?
Hotel Casa La Merced is a short 4-minute walk from Granada Cathedral and 5 minutes' walk from Parque Central.

Hotel Casa La Merced Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

2/10 Poor

Denied us the room and refused full refund
They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience
ANDRES, 10-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Casa Merced was a beautiful getaway for me. The facilities were clean and lovely, the personnel friendly and helpful, the included breakfast was delicious and the air-conditioned rooms were a welcome respite from the daily heat in Granada. The location was perfect; easy walking distance to all attractions in the town and a convenient spot to do daily excursions. I would recommend this hotel to others and would definitely return in the future!
Wendy, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The best service!
Ónice at the front desk went beyond excellent - she was superb: helping with transportation, recommendations to restaurants, a spa, and a gym. She helped me print my tickets, and was just a pleasure! The hotel was beautiful - colonial & traditional architecture and a very central location make this hotel my top choice in Granada, Nicaragua. Well done 👍
1-night trip
Verified Expedia guest review

10/10 Exceptional

Colonial Paradise
Absolutely gorgeous place. Amazing courtyard, nice pool, great location!
Verified Hoteles.com guest review

8/10 Very Good

Nice colonial hotel close to the main church
This hotel is a big hour right in front of La Merced church and some steps away from Granada's cathedral. The house is beautiful and has a small pool in the middle, it has some hammocks as well and some chairs and sofas for lounging. My husband and I booked the standard room which in Expedia it was stated as a 2 twin bed room, private bathroom and a cable TV. My husband actually is able to get to sleep with the TV on so that's why we doubled-check on Expedia before booking however the room we got seemed to be recently renovated which was great however there was no TV. I asked the manager Scarlett, who was super nice and friendly about this and she kindly checked if there was other room available with a TV although she said that the standard rooms do not included TV (although Expedia states otherwise). Finally we got another room with the 2 twin beds and the TV however it was not as nice as the previous one, this one was a bit outdated. The bathroom didn't have a shower curtain and there was no shower head as well, just a pipe so it was a bit of a mess, all the bathroom floor super wet.
Jenniffer, 2-night trip
Verified Expedia guest review

8/10 Very Good

Hotel is nice but a bit noisy. They did to improve service. Breakfast takes too long, staff were kind of lost.
Verified Hoteles.com guest review

10/10 Exceptional

What a great surprise!
We booked this hotel last minute for our unplanned trip to Granada. What an amazing surprise! Super helpful and pleasant staff, gorgeous Spanish building with an amazing courtyard and pool, and proximity to church and plaza. Would definitely love to go back!
T, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet spot near everything
Casa Merced is awesome. It’s quiet, has great staff, a beautiful courtyard, and is near everything. We will certainly stay here again when back in Granada.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent! I don't have anything else to say but this review site asks me write more.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location to explore Granada
Staff were very friendly and hard working. Perfect location to enjoy the beauty of Granada right in front of the famous Iglesia Merced.
Tony and Mavis, 3-night trip
Verified Expedia guest review

8/10 Very Good

Very friendly staff. Early one morning (6:30) nobody around and front gate locked. Could not get out though I wanted to. That was s but disconcerting. What if there had been a fire? Otherwise agreeable. English limited and so is my Spanish, but it all worked out.
Mike, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Davide, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Highly Recommend
Big rooms
Verified Hoteles.com guest review

10/10 Exceptional

wonderful hotel at a great price
We found this place online and it was a real gem. Made to order breakfast free of charge. Reliable WIFI. Lovely courtyard with hammocks, spacious room with comfortable bed. Great staff, and convenient location. Traffic is a bit noisy in the am, that is the only drawback that I can mention. Would happily go back.
Verified Expedia guest review

10/10 Exceptional

Felt like having you're own private home
Staff was wonderful and look forward to staying there again
Verified Expedia guest review

10/10 Exceptional

It could be better if the room had a desk.
Verified Hoteles.com guest review

8/10 Very Good

Colonial Style Hotel with personalized service
Very nice hotel, specially when going with your boss. Very clean and quaint. Staff was friendly and very accommodating.
Verified Expedia guest review

8/10 Very Good

excelente servicio.
Verified Hoteles.com guest review

10/10 Exceptional

Très bien
Accueil exceptionnel L'établissement est parfaitement situé au coeur de Granada Le patio intérieur procure une vrai douceur de vie Petit bémol, Les chambres côtés rue sont à éviter si vous vous souhaitez dormir !
Verified Hoteles.com guest review

10/10 Exceptional

Excelente servicio
Un hotel muy acogedor con personal muy servicial y un trato ameno y respetuoso, sus instalaciones preciosas, sin duda volvería.
Karla , 3-night trip
Verified Expedia guest review

8/10 Very Good

Bonito hotel, mal desayuno
El hotel es muy bonito y el personal de recepción muy amable. El servicio de desayuno es lento y el personal no tiene la mejor actitud.
2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

fantastico
Muy tranquilo
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excelente servicio al cliente! Brindan excelentes opciones de alimentación o recomendaciones importantes para visitar en el país. Tienen mapas super utilez para ubicarse.
Verified Expedia guest review

10/10 Exceptional

Volveremos, quedamos encantados
El hotel tiene una excelente ubicación, el personal es grandioso, la comida fue excelente. Lo único es que sólo hay una plaza de parqueo, el agua solo es para la primera noche, una botella por habitación.
Verified Hoteles.com guest review

10/10 Exceptional

Excelente
Excelente el lugar y la atención del personal y la comida. Les felicito
Verified Hoteles.com guest review