Staff was great! Also, every shift had an English speaker which was extremely helpful. I had a private room with bathroom, I could literally hear every word the people next door said to each other as if they were in the room with me. I think it was because the bathrooms were back to back with extremely thin walls. Lost a piece of my laundry but when I ask they found it. Housekeeping cleaned my room and decided to toss some ziplock bags that I used to pack with...very frustrating as you cannot really buy them in Argentina! Overall, adequate but if you are a light sleeper bring ear plugs. I heard every door and every key within at least a 2 room radius on either side of me EVERY time they couldn't get the key to work, slammed their door, listened to music, argued, laughed etc. Room was a very nice size for 2 people, lots of electrical outlets. My friends in the shared dorm here had to charge their devices at the front desk, no outlets in the dorm room apparently. Kitchen area, shared seating, shared dining area, restaurant, outdoor area to relax all great!