InTown Suites Extended Stay Norfolk VA

2.5 star property
Hotel in Norfolk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InTown Suites Extended Stay Norfolk VA

Full-size fridge, microwave, stovetop, coffee/tea maker
Laundry room
Desk, WiFi, bed sheets
Hydromassage showerhead, towels, soap, toilet paper
Premium Room, 2 Double Beds | Desk, WiFi, bed sheets

Reviews

4.2 out of 10

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Internet access
    Internet access
  • Free parking
    Free parking
Main amenities
  • Weekly housekeeping
  • Air conditioning
  • Vending machine
  • Self-serve laundry
Feel at home
  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Television
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

King Studio Suite

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Private bathroom
  • Sleeps 3
  • 1 King Bed

Traditional Room

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Queen Studio

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Two Bed Studio

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Private bathroom
  • Sleeps 2
  • 2 Double Beds

Premium Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Private bathroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
5649 Lowery Road, Norfolk, VA, 23502

What's nearby

  • Gallery of Military Circle - 18 min walk - 1.6 km
  • Norfolk Premium Outlets - 4 min drive - 4.5 km
  • Norfolk State University - 4 min drive - 4.4 km
  • Norfolk Botanical Garden - 6 min drive - 6.0 km
  • Waterside District - 8 min drive - 8.3 km

Getting around

  • Norfolk Intl. Airport (ORF) - 5 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 38 min drive
  • Norfolk Station - 9 min drive
  • Virginia Beach Station - 19 min drive
  • Newport News Station - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Subway - ‬8 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Cook Out - ‬5 min walk
  • ‪Popeyes Louisiana Kitchen - ‬15 min walk

About this property

InTown Suites Extended Stay Norfolk VA

At InTown Suites Extended Stay Norfolk VA, you'll be within a 10-minute drive of Virginia Beach Town Center and Waterside District. Also, Old Dominion University and Greenbrier Mall are within a short drive.

Languages

English

At a glance

Hotel size

  • 126 rooms

Arriving/Leaving

  • Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Check in hours are from 11 AM - 9 PM Monday - Saturday. Guests planning to arrive outside of normal check-in hours can access the property using the phone number on the external door.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Laundry facilities

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free long-distance and local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table

More

  • Weekly housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 2 per night (rates may vary)

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InTown Suites Norfolk Hotel
InTown Suites Norfolk
InTown Suites Norfolk
InTown Suites Extended Stay Norfolk VA Hotel
InTown Suites Extended Stay Norfolk VA Norfolk
InTown Suites Extended Stay Norfolk VA Hotel Norfolk

Frequently asked questions

Does InTown Suites Extended Stay Norfolk VA offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay Norfolk VA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InTown Suites Extended Stay Norfolk VA?
Sorry, pets aren't allowed.
Is parking offered on site at InTown Suites Extended Stay Norfolk VA?
Yes, there's free self parking.
What are the check-in and check-out times at InTown Suites Extended Stay Norfolk VA?
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at InTown Suites Extended Stay Norfolk VA?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (14-min drive) is nearby.
Does InTown Suites Extended Stay Norfolk VA have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around InTown Suites Extended Stay Norfolk VA like?
InTown Suites Extended Stay Norfolk VA is a short 18-minute walk from Gallery of Military Circle and 9 minutes' walk from Lake Taylor Hospital.

InTown Suites Extended Stay Norfolk VA Reviews

Reviews

4.2

4.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

4.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Poor

I did not stay there. I canceled immediately because the qualify is nothing like what is pictured on Hotels.com the place was basically raggedy. It looked nothing like what was presented on the website.
Horrible……..
Christina, 11-night trip
Verified Hoteles.com guest review

2/10 Poor

Whatever you do, don't book a room at this dump. If you're 5 minutes late because your flight was delayed, they not only cancel your first night, but your entire stay. In my case 11 nights. Then they have a I don't give a damn attitude, claim every room has miraculously been booked in a few hours and tell you to get lost.
James, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Price and service was excellent.
William, 7-night trip
Verified Expedia guest review

2/10 Poor

Definitely does not look like the pictures and it was just dirty. First and last time booking there.
Daniel, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Greg, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Carley, 7-night trip
Verified Expedia guest review

2/10 Poor

Theres no houskeeping. They dont change out your towels, no toilet paper, no fresh sheets for a week. Numerous fees they dont verbally explain at check in. I was told to sign 3 times on the card reader and got no explanation what it was for.
11-night trip
Verified Hoteles.com guest review

2/10 Poor

Made everything I brought with me stink, dangerous location had to check out early due to safety concerns. No refund
Jacob, 7-night trip
Verified Expedia guest review

2/10 Poor

The property was dirt got off the elevator a man was just standing around the corner of it he scared me the room stink had a hole in the bathroom door the blanket was bigger than the bed it was dragging the floor it was just a mess will never go back there again
Tanya, 7-night family trip
Verified Expedia guest review

2/10 Poor

7-night trip
Verified Hoteles.com guest review

2/10 Poor

I would never lay my head down at this place. The rooms look absolutely NOTHING like what was advertised. I booked a 7 day stay and didn’t sleep there one night. Then was given the run around when trying to receive a refund. If you’re in dire need for somewhere to stay for a night or two then this could suffice. But definitely not a vacation.
Beverly, 7-night romance trip
Verified Expedia guest review

4/10 Fair

People with disabilities are not welcome and they keep your money when they ask you to leave
Deborah, 7-night trip
Verified Expedia guest review

2/10 Poor

Room had an odor my key to get in the door hardly ever works and am being charged different amounts every week the walls are dirty and they sent me a letter about room not being clean the room looks nothing like the picture.
Charmaine, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

vacation
The front desk staff were amazing, helpful and friendly. Everyone in the building were very helpful in guiding you to various places in the area that we have never been too. Everything was great. But remember to bring your own dishes, pans, towels, toiletpaper because this hotel does not supply them.
Cheryl, 7-night trip
Verified Hoteles.com guest review

2/10 Poor

When your manager’s friends write her reviews
When we arrived we were treated terribly. Debra was rude and made me, (after being told I could not walk that far by my daughter)a disabled individual who has three pelvic fractures come all the way in to check us in because my 33 year old daughter is 4’9” tall and looks like a teenager when casually dressed. She could have asked for her ID If she needed both our ID’s I could have stopped by the desk on our way inside. Also, your site states pet friendly and as soon as she heard we had 2 service dogs she got even nastier. She tried to say I needed certification, according to the ADA I DO NOT! I only need a letter from my physician. I have had service dogs for 7 years, This was the first time I have ever been discriminated against because of my need for a service animal. I am a Constitutional Law Paralegal, I know my rights and I KNOW THE LAW! I am also a card carrying member of the ACLU!!! Then she caught herself wanting to know what disability I have that the dog provides a service for. AGAIN AGAINST ADA GUIDELINES!!! The disabilities do NOT EVER HAVE TO BE DISCLOSED NOT EVEN IN THE LETTER! We came here because we tried Virginia Beach a few they called me the day of, claiming they didn’t have the room I booked they only had a premium and I would have to pay the larger fee, or even though it was YOUR ESTABLISHMENT’s fault!!! We read reviews and Debra’s were great hence, why we decided to give your company ANOTHER TRY BIG MISTAKE!
Michelle, 7-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Lakisha, 7-night trip
Verified Expedia guest review

10/10 Exceptional

My brother stays here while taking chemotherapy at Brock Cancer Center, he really likes it
Roseann, 28-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent staff, clean room that has all the amenities you need. Walking distance to shopping centers. All around great experience. Highly recommend if you’re in the area
Lester, 14-night trip
Verified Expedia guest review

2/10 Poor

Cannot believe this business is still open
Besides the children playing in lobby with basketballs, people blaring music in the front desk and the smells of cigarette throughout... The room had bloodstains and dirty handprints everywhere. The bathroom was missing a handle for the sink... Towels were dirty and bathtub was broken...
Stephanie, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Whole building smells of smoke.
This is a good place if you are on a tight budget. Small towels. Friendly tenants, all the functions of a hotel are there.
3-night trip
Verified Expedia guest review

6/10 Good

It's not what you see
I didn't get there until 5 and the room was not ready other than that I think you should enjoy it
Gmaster1, 1-night trip
Verified Expedia guest review

2/10 Poor

A dump
Worst hotel in my 24 year's of constant travel. Pictures don't do this place justice on how run down it is. I lasted less than 30 minutes and had to check out. Rude staff when I checked out. How is this hotel still allowed to operate and not condemned? If this is the last hotel available to stay, sleep in your car. Pathetic
Chris, 1-night business trip
Verified Hoteles.com guest review

2/10 Poor

Horrible experience overall!
The hotel staff is terrible. It doesn't matter if you reserve a room or not, even if you have already paid for it. They give away all rooms to anyone who shows up. If you book your room and someone else gets there before your room to them. They do not care. The evening manager Jessica is extremely rude and should find another job due to her complete unprofessionalism. I will tell anyone who mentions this hotel not to waste their time or money here and I will go out of my way to tell everyone I know the same thing!
1-night trip
Verified Orbitz guest review

2/10 Poor

Gave away my room!
Despite having a guaranteed late arrival reservation, my room was given away w/o explanation in a very rude manner.
don, 1-night trip
Verified Orbitz guest review

2/10 Poor

The Worst Hotel Ever!
Bates Motel!!!! STAY AWAY!!!! NASTY....Check-in horrible, one person she acted as if she didnt care, couldnt find my reservation which was paid for after I stood in line over an hour to get checked in. I am a non smoker - received a handicapped accessible smoking room. Dont walk on carpet barefooted.....disgusting!!! Weed smelling throughout the hallways. One slow elevator. Front desk closes down at a certain time until a certain time next morning. This hotel should be removed from Hotels.com as a matter of fact any website.
Verified Hoteles.com guest review